Best Western Mountain Lodge at Banner Elk

Photo gallery for Best Western Mountain Lodge at Banner Elk

Featured Image
Seasonal outdoor pool
Pillowtop beds, in-room safe, laptop workspace, iron/ironing board
Pillowtop beds, in-room safe, laptop workspace, iron/ironing board
Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Overview of Best Western Mountain Lodge at Banner Elk

Best Western Mountain Lodge at Banner Elk

2.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1615 Tynecastle Highway, Banner Elk, NC, 28604

Explore the area

  • Popular LocationBanner House Museum18 min walk
  • Popular LocationLees-McRae College19 min walk
  • Popular LocationFlat Top Brewing Company3 min drive

Choose dates to view prices

About this area

Banner Elk

Best Western Mountain Lodge at Banner Elk is located in Banner Elk. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain and Pisgah National Forest. Looking to enjoy an event or a game while in town? See what's happening at Kidd Brewer Stadium or Holmes Convocation Center. Enjoy the area's slopes with downhill skiing, snowboarding, and a ski area, and don't miss out on the snow tubing.

What's nearby

  • Banner House Museum - 18 min walk
  • Lees-McRae College - 19 min walk
  • Sugar Creek Gem Mine - 2 min drive
  • Flat Top Brewing Company - 3 min drive
  • Sugar Mountain Resort - 5 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive

Restaurants

  • Puerto Nuevo — 9 min walk
  • Banner Elk Cafe and Espresso Lodge — 3 min drive
  • Bella's — 3 min drive
  • Sorrento's Bistro — 3 min drive
  • Dunn's Deli — 3 min drive

About this property

Best Western Mountain Lodge at Banner Elk

Hotel in Banner Elk with free breakfast and fitness center
A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and free newspapers. All 100 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find pillowtop beds, DVD players, and coffee makers.
Best Western Mountain Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banner Elk hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 30-inch flat-screen televisions come with satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Business services

  • Business center
  • Conference space (3600 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day (maximum USD 100 per stay)
2 per room (up to 80 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 10 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from May 29 to September 05
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Banner Elk Best Western
Banner Elk Lodge
Best Western Banner Elk
Best Western Mountain Lodge
Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge Hotel
Best Western Mountain Lodge Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Mountain Banner Elk
Best Mountain At Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 437 out of 982 reviews
5 - Excellent 45%
Rating 4 - Good. 388 out of 982 reviews
4 - Good 40%
Rating 3 - Okay. 114 out of 982 reviews
3 - Okay 12%
Rating 2 - Poor. 31 out of 982 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 982 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.6/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is old and toilets are very old and low. Toilet seat would not stay UP. Location good
Stayed 2 nights in Jan 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest hotel to Beech Mountain.
Stayed 1 night in Jan 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint was the bed was too firm for me, but im sure fine for other people.
Stayed 3 nights in Jan 2022

2/5 Poor

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was nothing like the pics on expedia. No couch or jet tub in room. Vanity sink wouldn’t drain. First thing you see in Expedia pic is an outdoor pool well that wasn’t there. Very disappointed with the property and false advertising 👎
Stayed 2 nights in Dec 2021

3/5 Okay

Traveled with family
Liked: Staff & service
Good location, but outdated and need new carpet for sure.
Stayed 4 nights in Dec 2021