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Best Western Mountain Lodge at Banner Elk

Photo gallery for Best Western Mountain Lodge at Banner Elk

Exterior
Pillowtop beds, in-room safe, laptop workspace, iron/ironing board
Pillowtop beds, in-room safe, laptop workspace, iron/ironing board
Pillowtop beds, in-room safe, laptop workspace, iron/ironing board
Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Overview of Best Western Mountain Lodge at Banner Elk

Best Western Mountain Lodge at Banner Elk

2.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

Explore the area

  • Popular LocationLees-McRae College11 min walk
  • Popular LocationBanner House Museum18 min walk
  • Popular LocationFlat Top Brewing Company3 min drive

Room options

About this area

Banner Elk

Best Western Mountain Lodge at Banner Elk is located in Banner Elk. Banner House Museum and Alta Vista Gallery and B & B are cultural highlights, and some of the area's activities can be experienced at Sugar Mountain Resort and Sugar Creek Gem Mine. Land of Oz and Magic Mountain Mini Golf and Arcade are also worth visiting. Enjoy the area's slopes with downhill skiing, snowboarding, and a ski area, and don't miss out on the snow tubing.

What's nearby

  • Lees-McRae College - 11 min walk
  • Banner House Museum - 18 min walk
  • Sugar Creek Gem Mine - 2 min drive
  • Flat Top Brewing Company - 3 min drive
  • Sugar Mountain Resort - 5 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive

Restaurants

  • Puerto Nuevo - 11 min walk
  • Bella's - 3 min drive
  • Sorrento's Bistro - 3 min drive
  • Dunn's Deli - 3 min drive
  • Artisanal - 4 min drive

About this property

Best Western Mountain Lodge at Banner Elk

Property highlights
At Best Western Mountain Lodge at Banner Elk, you can look forward to free full breakfast, a gym, and a business center. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Smoke-free premises, free newspapers, and a 24-hour front desk
  • A front desk safe, 4 meeting rooms, and barbecue grills
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All 100 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 30-inch flat-screen TVs with cable channels and DVD players
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping

Business services

  • 3,600 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
2 per room (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 10 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
The seasonal pool will be open from May 29 to September 05
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Banner Elk Best Western
Banner Elk Lodge
Best Western Banner Elk
Best Western Mountain Lodge
Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge Hotel
Best Western Mountain Lodge Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Mountain Banner Elk
Best Mountain At Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk

Frequently asked questions

Does Best Western Mountain Lodge at Banner Elk have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Best Western Mountain Lodge at Banner Elk?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Best Western Mountain Lodge at Banner Elk on Mar 5, 2023 start from $95.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Mountain Lodge at Banner Elk pet-friendly?

Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Mountain Lodge at Banner Elk?

Self parking is free at this property.

What time is check-in at Best Western Mountain Lodge at Banner Elk?

Check-in is from 3:00 PM - anytime.

What time is check-out at Best Western Mountain Lodge at Banner Elk?

Check-out is at 11:00 AM.

Where is Best Western Mountain Lodge at Banner Elk located?

Situated in Banner Elk, this hotel is 0.5 mi (0.9 km) from Lees-McRae College and 2 mi (3.1 km) from Sugar Mountain Resort. Banner House Museum and Sugar Creek Gem Mine are also within 2 mi (3 km).

Can I cancel my reservation for free at Best Western Mountain Lodge at Banner Elk and receive a full refund?

Yes, Best Western Mountain Lodge at Banner Elk offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Mountain Lodge at Banner Elk cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1033 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 382 out of 1033 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 108 out of 1033 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 36 out of 1033 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 15 out of 1033 reviews" "
" "2 - Terrible 1%

8.8/10

Cleanliness

9.2/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Zach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great Staff is awesome
Stayed 2 nights in Jan 2023

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, and room was very nice. The views were amazing, and the location was so close to everything. The only complaint was it was a little loud. With the dogs, and you could hear into other peoples rooms. Meaning, moving furniture, music, TV.
Stayed 2 nights in Jan 2023

8/10 Good

GELAREH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except breakfast!
Stayed 1 night in Jan 2023

6/10 Okay

Jennifer, Aurora

Traveled with family and small children
Liked: Staff & service
I read many of the reviews online for this motel and addressed the most common negative comments: 1. Room cleanliness and smell - our room was clean and did not smell at all. Granted, it was a Best Western so it didn't look like the Ritz Carlton. However, there were no bugs, no smells, and the bathroom was clean. 2. Beds - our beds and pillows were comfortable. Not hard at all. The blankets are pretty thin. 3. Noise - this was a problem. The walls are paper thin. We heard conversations by our neighbors (involving topics like cancer and implants) that lasted until 10:00 pm. Another neighbor sounded like he was sick and coughed/hacked for a long while. Again - you get what you pay for. 4. Breakfast - it was basic. Don't go expecting a wide variety of food or high quality food. Also, go early - we were not the first there when we arrived before 7:00, and by 7:20 the room was almost filled up. 5. Water temperature - we had no issue getting hot water in the shower. However, the water temp fluctuated during the shower between warm and cool. Hotel appearance - the place needs some serious TLC on the outside. There were orange construction cones along the balcony of the upper floor where wood panels were falling off. PRO - The staff deserves recognition, because the ladies at the front desk were sweet. One of them even called us the evening of our arrival to check in and make sure there weren't any problems with our room.
Stayed 1 night in Jan 2023

6/10 Okay

LaKenya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The blankets on the bed werent warm enough for the winter season.

8/10 Good

Sachiyo, Atlanta

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We miss the pancake for breakfast.

6/10 Okay

Bing, Simpsonville

Traveled with family and small children
Liked: Cleanliness, staff & service
Air conditioner is too loud

10/10 Excellent

Vicki

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to be to get around the area to beech mountain, seven devils ect. The staff was welcoming and friendly. The property was in good shape my only complaint was other dog owners who do not bother with picking up after their pet. I would stay here again

4/10 Poor

Brian

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Water temperature for shower was hot for a shower one out of 5 nights.

10/10 Excellent

Brittney

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great area if you are planning on going up to sugar mountain it’s a 5 minute drive I will definitely come back to best western in banner elk.
Stayed 1 night in Jan 2023