Ratings based on 676 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Hotel in the Mountains

Posted Feb 20, 2018
The linens; blankets and comforters looked dirty. There were stains and hairs on them. When it was brought to the attention to the clerk at the desk all she had to say was ok.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2018
Very comfortable, nice, and clean. Everyone was friendly and very accommodating. I would stay there again. Great location!!
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Good place to stay for a quick get away.

Posted Feb 5, 2018
Overall stay was pleasant with a good breakfast. Kids loved the pool but it is a little small. My only complaint was the mold growing around the bathtub. It makes you question the cleanliness of the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice hotel

Posted Jan 17, 2018
The room was comfortable and breakfast pretty decent. Great location, close to the ski resorts. Staff was very friendly. Cleaning service was not good, but we survived.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2017
Great place to stay. Clean, loved the lobby and a very nice staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
Fine no problems, good stay liked the big fireplace
Comment from Hotel Management
Dec 4, 2017 by AGM, Hotel Management
Thank you so much for taking the time to respond.We appreciate all of your comments about our hotel.We hope that you will return to stay at our property again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel nor far from App State University

Posted Dec 3, 2017
Great stay as always. With a kid in App State this hotel is located perfectly - about one mile or less from the campus. Great rooms and a very good breakfast included. Plenty of room to park your car. Several restaurants and fast foods are within easy walking distance so is an ABC store. Will go there again!
Comment from Hotel Management
Dec 4, 2017 by AGM, Hotel Management
Thank you for taking the time to respond.We appreciate all of your comments.We hope that you will return again in the future to stay with us here at the Comfort Suites.
3 out of 5
by A verified traveler

Posted Nov 26, 2017 on Hotels
There were roaches in the room.
Comment from Hotel Management
Jan 23, 2018 by April, Hotel Management
We apologize for not meeting your expectations on your last visit with us. We will be working very hard to improve on the issues that you encountered and hope that you will return to stay with us again.
3 out of 5
by A verified traveler

Not that great

Posted Nov 20, 2017
The elevator was out of order so we had to use the stairs. Thank goodness we didnt have that much luggage. The mattress was extremely firm and therefore we did not sleep well. I've slept on firm mattresses before, but this one was over-the-top firm. One of our walls looked like it had coffee splashed on it and dried on the wall. You could see the run lines of the beverage. Overall, just not a good experience. We definitely will not be returning.
Comment from Hotel Management
Dec 21, 2017 by AGM, Hotel Management
We do apologize for not meeting your expectations and hope you will visit us again in the future.
4 out of 5
by Mary

Quick trip for App game

Posted Nov 17, 2017 on Hotels
Check-in went well but they were having a water issue the night we were there so there was no hot water available. Breakfast was the usual free breakfast and the attendants stayed on top of things which was nice. Room was comfortable and quiet. We were there for ASU game just for the one night. Convenient to campus