Exterior

Reviews of Hampton Inn & Suites Boone

2.5 out of 5
Hampton Inn & Suites Boone
1252 US Highway 421 South, Boone, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 564 out of 700 reviews" "
Rating 8 - Good. 104 out of 700 reviews" "
Rating 6 - Okay. 24 out of 700 reviews" "
Rating 4 - Poor. 4 out of 700 reviews" "
Rating 2 - Terrible. 4 out of 700 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Stayed 2 nights in Feb 2024

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The staff made our stay amazing. They continued to check in with us to see how our stay was going. The rooms were very clean and we were very happy. The only thing I wish we could change is the noise from the road was very loud. Overall I give it 5 stars
Stayed 3 nights in Feb 2024
Response from Duane on Feb 20, 2024
We're sorry the noise was bothersome, but glad you enjoyed your stay.

10/10 Excellent

Richard, Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Duane on Feb 16, 2024
We appreciate your feedback and are glad you enjoyed your stay.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing the water in the pool is to cold.
Stayed 2 nights in Dec 2023
Response from Duane on Jan 3, 2024
Thank you for this review. We're glad you enjoyed your stay.

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2023
Response from Duane on Feb 5, 2024
We're glad you enjoyed your stay.

10/10 Excellent

Deneen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Duane on Feb 16, 2024
We appreciate your feedback and are glad you enjoyed your stay.

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Duane on Dec 28, 2023
We're glad you enjoyed your stay!

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend! Will stay again.
Stayed 1 night in Nov 2023
Response from Duane on Nov 29, 2023
Thank you for this review. We appreciate your feedback..

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly stay
Everyone was so friendly! Everyone spoke to us from maid service to breakfast staff. The room was spacious and clean. The bathroom was a good size. Breakfast offered a wide variety of foods.
Stayed 1 night in Nov 2023
Response from Duane on Nov 29, 2023
Thank you for this review. We appreciate your feedback.

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this property. Very quiet. No complaints.
Stayed 1 night in Nov 2023
Response from Duane on Nov 17, 2023
Thank you for this review. We're glad you enjoyed your stay.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tops in Customer Service!
Came to Boone for daughter’s wedding. Loved the service and friendliness of entire staff. Every employee I passed greeted me and asked me how I was and if I was enjoying my stay. The fact that they allow pets and that their pet free is reasonable, is why I choose Hampton Inn & Suites.
Stayed 5 nights in Nov 2023
Response from Duane on Nov 8, 2023
Thank you for this review and the photo!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very clean, nice hotel with good breakfast and we enjoyed our stay!
Stayed 2 nights in Oct 2023
Response from Duane on Nov 2, 2023
Thank you for this review. We appreciate your feedback.

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great and just as described. The lobby is nice and loved the fire pit on the cool nights! The continental breakfast was great and the staff were very friendly and helpful. We enjoyed our stay.
Stayed 2 nights in Oct 2023
Response from Duane on Nov 2, 2023
Thank you for this review. We appreciate your feedback.

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for visiting son at App State.
Stayed 1 night in Oct 2023
Response from Duane on Oct 23, 2023
We appreciate your feedback. We're glad you enjoyed your stay.

10/10 Excellent

Judy

Stayed 1 night in Oct 2023
Response from Duane on Oct 26, 2023
Thank you for this review. We appreciate your feedback.

10/10 Excellent

Larry

Stayed 1 night in Oct 2023
Response from Duane on Nov 8, 2023
Thank you for this review.

10/10 Excellent

Pam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. Breakfast was so good.
Stayed 1 night in Oct 2023
Response from Duane on Oct 11, 2023
Thank you for this review. We're glad you enjoyed your stay.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Duane on Oct 11, 2023
Thank you for this review. We're glad you enjoyed your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in handicap-friendly room—very large and comfortable. Blackout shades excellent, beds comfortable.
Stayed 1 night in Oct 2023
Response from Duane on Oct 11, 2023
Thank you for this review. We're glad you enjoyed your stay.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Duane on Sep 24, 2023
We really appreciate your feedback. Thank you for choosing to stay with us.

10/10 Excellent

AJOY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Duane on Sep 15, 2023
Thank you for your review. We're glad you enjoyed your stay.

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hassle free stay
Stayed 2 nights in Sep 2023
Response from Duane on Sep 13, 2023
Thank you for your feedback! We're glad you enjoyed your stay.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Clean! Very comfortable bed! Front staff was very nice!
Stayed 2 nights in Sep 2023
Response from Duane on Sep 13, 2023
Thank you for your feedback! We're glad you enjoyed your stay.

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and breakfast was nice. Access to local attractions and food made it a nice place to stay. The hotel staff was nice and helpful.
Stayed 2 nights in Aug 2023
Response from Duane on Aug 23, 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2023
Response from Duane on Aug 23, 2023
Thank you for your review. We appreciate your feedback

10/10 Excellent

Howard

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Response from Diana on Aug 13, 2023
Thank you for your positive feedback! We are happy to see that you enjoyed your stay with us.

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Duane on Aug 11, 2023
We're glad you enjoyed your stay. Your feedback is greatly appreciated.

10/10 Excellent

Dru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Duane on Aug 6, 2023
Thank you for this review. We're glad you enjoyed your stay.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet nights, hot breakfast was good. Bed was very comfortable, too comfortable as I was late one day to work...
Stayed 1 night in Aug 2023
Response from Duane on Aug 6, 2023
We're glad you enjoyed your stay. The comfort of a good bed is amazing.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great Hotel with great staff!
Stayed 1 night in Jul 2023
Response from Duane on Aug 2, 2023
Thank you for your review. We're glad you enjoyed your stay.

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office staff was very friendly and helpful. The hotel was clean. I felt safe staying there and the location was convenient. The beds weren't very comfortable and the air conditioner unit in our room made loud, strange noises. Overall though it was a good experience and I would stay there again.
Stayed 1 night in Jul 2023
Response from Duane on Aug 2, 2023
We're sorry that your beds weren't comfortable. We do understand the importance of a good night's sleep after a day in the mountains.Please let us know of any future visits on how we can assist with you resting properly. We want you to fully enjoy your stay.

10/10 Excellent

George

Stayed 2 nights in Jul 2023
Response from Duane on Aug 23, 2023
Thank you for your review. We appreciate your feedback

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Duane on Jul 27, 2023
Thank you for this review. We are glad you enjoyed your stay.

10/10 Excellent

Iouri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Diana on Jul 24, 2023
Thank you for your positive feedback.

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to all the great restaurants and to downtown Boone
Stayed 1 night in Jul 2023
Response from Diana on Jul 18, 2023
Thank you for your positive feedback! We are happy to see that you enjoyed your stay with us.

10/10 Excellent

Bruce

Stayed 1 night in Jul 2023
Response from Duane on Aug 2, 2023
Thank you for your review. We're glad you enjoyed your stay.

10/10 Excellent

James

Stayed 1 night in Jul 2023
Response from Duane on Aug 2, 2023
Thank you for your review. We're glad you enjoyed your stay.

8/10 Good

Francis

Stayed 1 night in Jun 2023
Response from Duane on Jun 29, 2023
Thank you for this review. Was there anything we could have done, to make your stay even better.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Has one of the most attentive staffs of any hotel I have ever stayed in. Everyone was extremely friendly and made sure we had everything we needed.
Stayed 1 night in Jun 2023
Response from Diana on Jun 26, 2023
Thank you for your positive feedback! We are happy to see that you enjoyed your stay with us.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Duane on Jun 25, 2023
Thank you for your review. was there anything we could have done to make your stay better?

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff … very customer service!
Stayed 2 nights in Jun 2023
Response from Duane on Jun 24, 2023
We appreciate your review. We're glad you enjoyed your stay.

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean facility and staff was very polite.
Stayed 1 night in Jun 2023
Response from Diana on Jun 24, 2023
Thank you for your positive feedback! We are happy to see that you enjoyed your stay with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Great location, nice and quiet. Front Desk staff provided an excellent recommendation for dinner.
Stayed 1 night in Jun 2023
Response from Diana on Jun 19, 2023
Thank you for your positive feedback! We are happy to see that you enjoyed your stay with us.

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service desk staff was very helpful and friendly. Clean and nice rooms. Easy to get around town from location but still quiet
Stayed 1 night in Jun 2023
Response from Diana on Jun 19, 2023
Thank you for your positive feedback! We are happy to see that you enjoyed your stay with us.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Diana on Jun 19, 2023
Thank you for your positive feedback! We are happy to see that you enjoyed your stay with us.

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Duane on Jul 11, 2023
We appreciate your feedback and are glad to know, you enjoyed your stay.

10/10 Excellent

Michelle

Stayed 1 night in Jun 2023
Response from Diana on Jun 14, 2023
Thank you for your positive feedback! We are happy to see that you enjoyed your stay with us.

10/10 Excellent

Esdras

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Duane on Jun 5, 2023
Thank you for your review. We're glad you enjoyed your stay.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone was excellent except the bed. It was awful. If that could be corrected this place would get 5 stars for everything!
Stayed 1 night in May 2023
Response from Duane on Jun 4, 2023
We're sorry your bed was uncomfortable. We understand how important that is during a stay. We are addressing this with the proper department to avoid it happening again. We are glad your overall stay was a good one.

8/10 Good

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Diana on Jun 2, 2023
Thank you so much for your feedback we greatly appreciate it! Please come back and visit us sometime in the future!