Ratings based on 1,145 Verified Reviews

3.5 out of 5
67% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel with comfortable beds and spacious room

Posted Jan 16, 2018
Enjoyed our stay. Room was comfortable and spacious. Staff friendly,
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2018
Unfortunately, we had a smoking room. Otherwise our stay was adequate.
1 out of 5
by A verified traveler from Huntersville, NC

Worst hotel I have ever been to

Posted Jan 15, 2018
Pros: Nothing
Cons: Clean the rooms. Change the sheets. Management training on quality and what is acceptable cleanliness.
We checked out within the hour - even after being told we would still have to pay for the room. Opened the room door and there were bugs. Little cockroaches. Hairs on the pillows / sheets. Trash under the bed skirting along the beds. Phones was disgustingly dirty. Had to call and complain about conditions. Sent to a different room - trash again along the bed skirts. Do they not vacuum? Dirt / crumbs in the sheets - do they not change the sheets? Just disgusting. Rust / mold in the bathrooms. At that point there is no way you could convince me another room would have clean sheets. No way. We checked out and went to another hotel.
1 out of 5
by A verified traveler

Where do I begin

Posted Jan 8, 2018
I found blood on the white sheets. Black long hair in the shower and cigarette burns on the comforter. The lamp shades were rusted out and room just seemed on its last limb. I have pictures of everything that I described if someone needs proof.
4 out of 5
Recommended
for Everyone
by A verified traveler from N. Augusta, SC

Comfortable place to stay

Posted Jan 4, 2018
Pros: Cost; close to town; amenities. Had a comfortable, personal feel.
Cons: 1) clean behind all furniture 2) Add windows that allow a small vent for fresh air 3) Add towel rack in bath to dry clothes
Location: Located on Hwy 105 right near downtown Boone. Lots of restaurants and stores nearby. Great place to start no matter what direction you're heading.
First time staying at this hotel. In comparison to others, cost was a little lower, but quality was as good as more expensive hotels in town. Hotel staff were friendly. They offer fresh baked cookies, hot cider, tea and coffee. Easy access to rooms either via lobby or back door on 2nd floor. Didn't use the heated pool, but it looked inviting. Free Wi-Fi didn't require username/password. Room had all amenities like half fridge, microwave. Dining area was a little small and they need a second, more powerful microwave (>700W). Suggestion - get a room on the back side of the hotel. Street noise is noticeable in rooms on the front side.
Comment from Hotel Management
Jan 15, 2018 by FDM, Hotel Management
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased you felt the room had a comfortable and personal feel but were sorry to hear that you felt there were some issues related to housekeeping. Please rest assured we have addressed this with the team to ensure we improve on this.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Great location

Posted Dec 29, 2017
It was conveniently located near lots of dining options. Easy travel to Teeetsie, snow tubing, and other attractions! Friendly staff. Everything was clean and comfortable. Great value!
Comment from Hotel Management
Jan 17, 2018 by FDM, Hotel Management
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lawrenceville,GA

Nice

Posted Dec 11, 2017
nice place to stay for couple days,make sure you ask for non smoking room if you do no smoke
Comment from Hotel Management
Dec 21, 2017 by Super 8, Hotel Management
Thank you for taking your time and providing feedback. We are glad to see you enjoyed that you enjoyed your stay and hope to see you again soon!
4 out of 5
by A verified traveler from Hendersonville, nc

convienient

Posted Dec 4, 2017
Pros: Staff
Cons: Signage to rooms from elevator exit
Helpful, friendly staff. Rooms are clean. Facility is old but work is being done to upgrade.
Comment from Hotel Management
Dec 21, 2017 by Super 8, Hotel Management
Thank you for taking your time and providing feedback. We are glad to see you enjoyed that you enjoyed your stay and hope to see you again soon!
1 out of 5
by A verified traveler from mass.

Stay there for 4 days disappointing

Posted Nov 27, 2017
Housekeeping do not change bed sheets and the bath tub was dirty and breakfast was basically stuff from the frozen food section at the supermarket that you warm up in the microwave no meat . Front desk staff was very nice and respectful.
Comment from Hotel Management
Jan 15, 2018 by FDM, Hotel Management
Hey Simone, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
Just stayed one night and checked in late, but the hotel staff was nice and the facility clean.
Comment from Hotel Management
Dec 21, 2017 by Super 8, Hotel Management
Thank you for taking your time and providing feedback. We are glad to see you enjoyed that you enjoyed your stay and hope to see you again soon!