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Indoor pool
Indoor pool
Indoor pool

Guest reviews

4.1/5 Very Good
354 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Parking included

Cleaning and safety practices

Professionally cleaned
Cleaned with disinfectant
Contactless check-in


Explore the area

Popular LocationSugar Mountain Resort13 min walk
Popular LocationBanner House Museum10 min drive
Popular LocationLees-McRae College11 min drive

Choose dates to view prices

  • Apartment, 1 Bedroom

    4.3/5 guest room rating

    Room amenities

    • 1 bedroom
    • Sleeps 4
    • 1 King Bed OR 1 Double Sofa Bed
    More detailsApartment, 1 Bedroom
  • Apartment, 2 Bedrooms

    4.4/5 guest room rating

    Room amenities

    • 2 bedrooms
    • Sleeps 6
    • 2 King Beds OR 1 Double Sofa Bed
    More detailsApartment, 2 Bedrooms
  • Twin Room

    5/5 guest room rating

    Room amenities

    • Studio
    • Sleeps 6
    • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
    More detailsTwin Room

About this area

Banner Elk

The Highlands at Sugar by Capital Vacations is located in Banner Elk. Sugar Mountain Resort and Hawksnest Tubing Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain and Pisgah National Forest. Land of Oz and Magic Mountain Mini Golf and Arcade are also worth visiting. Spend some time exploring the area's activities, including skiing. Our guests appreciate the property's location for the sightseeing.

Visit our Banner Elk travel guide
Popular Location

What's nearby

  • Sugar Mountain Resort - 13 min walk
  • Grandfather Golf and Country Club - 10 min drive
  • Banner House Museum - 10 min drive
  • Lees-McRae College - 11 min drive
  • Hawksnest Tubing Park - 24 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 86 min drive


  • Louisiana Purchase Food and Spirits - 11 min drive
  • Stonewalls - 11 min drive
  • Banner Elk Cafe and Espresso Lodge - 11 min drive
  • Ice Cream Shoppe - 11 min drive
  • Brick Oven Pizzeria - 17 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar by Capital Vacations

3-star apartments near Sugar Mountain Resort
This smoke-free apartment building features an indoor pool, a fitness center, and a spa tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, laundry facilities, and an arcade/game room. Each apartment boasts a fireplace and offers free WiFi and a kitchen. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
The Highlands at Sugar by Capital Vacations offers 57 accommodations with fireplaces and coffee/tea makers. Rooms open to balconies. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Banner Elk apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities


  • Close to skiing


  • Indoor pool
  • Spa tub


  • Free WiFi

Parking and transportation

  • Free self parking

Family friendly

  • Playground


  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Coffee/tea maker


  • Separate bathtub and shower
  • Hair dryer
  • Free toiletries

Living spaces

  • Fireplace


  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Balcony
  • Barbecue grill


  • Laundry facilities

Work spaces

  • 24-hour business center


  • No pets allowed


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Phone
  • Safe at front desk
  • ATM/banking services
  • Front desk (limited hours)
  • Fireplace in lobby

Things to do

  • Fitness center
  • Snowboarding on site

Safety features

  • First aid kit
  • Smoke detector


  • 57 rooms



Check-in from 4 PM - 5 PM
Minimum check-in age - 25


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Contactless check-in and contactless check-out are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar by Capital Vacations Apartment
The Highlands at Sugar by Capital Vacations Banner Elk
The Highlands at Sugar by Capital Vacations Apartment Banner Elk

Frequently asked questions

Can I cancel my reservation for free at The Highlands at Sugar by Capital Vacations and receive a full refund?
Yes, The Highlands at Sugar by Capital Vacations offers free cancellation on select room rates, because flexibility matters! Please refer to The Highlands at Sugar by Capital Vacations cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 4 PM–5 PM.
What time is check-out at this property?
Check-out is at 10 AM.
Where is this property located?
Situated in Banner Elk, this apartment building is within 3 mi (5 km) of Sugar Mountain Resort, Sugar Creek Gem Mine, and Grandfather Mountain State Park. Banner House Museum and Lees-McRae College are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for The Highlands at Sugar by Capital Vacations

Very Good
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, amenities

Easy checkin great units and king beds Lisa was great

Stayed 3 nights in Aug 2020

5/5 Excellent

    Cute little Condo

    We enjoyed the location way up high on Sugar Mountain. The condo was very clean and the furniture was comfortable.


      Weeekend getaway

      Beautiful views! The property itself needed updating. The price we paid to stay two nights was way to much for a broken sofa bed, rusted refrigerator, and outdated accommodations. The pool and hot tub were outdated and definitely needed a good cleaning. The picture of the condo we rented looked nothing like the condo we were given. It wasnt till after booking we were informed there was no ac.

      5/5 Excellent

        Unit 101c

        Beautiful view, nice clean apartment, just needs to be updated a little. Overall we enjoyed our stay.

        5/5 Excellent

        • Liked: Cleanliness, amenities

        Stayed for 5 nights. We were in one of the newly renovated units and it was very nice. Much better than I expected. The views from the unit were spectacular. Unit was perfectly clean and ready for us. Would definitely stay again and recommend

        Stayed 2 nights in Jul 2020