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Reviews of Fairfield Inn & Suites by Marriott Brunswick Freeport

2.5 out of 5
Fairfield Inn & Suites by Marriott Brunswick Freeport
36 Old Portland Rd, Brunswick, ME

Reviews

8.6

Excellent

Rating 10 - Excellent. 157 out of 291 reviews" "
Rating 8 - Good. 87 out of 291 reviews" "
Rating 6 - Okay. 27 out of 291 reviews" "
Rating 4 - Poor. 15 out of 291 reviews" "
Rating 2 - Terrible. 5 out of 291 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Teri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled heavily of smoke. Yuck!
Stayed 2 nights in Apr 2024

8/10 Good

FRANKLIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is awesome except the breakfast menu.
Stayed 2 nights in Apr 2024

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick overnight stay after a long travel day. We checked in late, staff was friendly and hotel was clean. Beds were comfortable and plenty of linen. Only complaint was our fridge did not work, a minor inconvenience. Breakfast was your standard hotel breakfast, but it was hot and ample supply. Coffee wasn’t great, that I think was probably the worst part of the stay (but again a minor inconvenience) and there was a coffee shop just down the road we could go to before another long day of travel.
Stayed 1 night in Feb 2024

10/10 Excellent

Lauren

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Breakfast a bit stingy.
Stayed 1 night in Mar 2024

10/10 Excellent

Allison

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Amie, Greenwich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where we needed to be, evening front desk staff very knowledgeable about area.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Stayed 1 night in Feb 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique. Property on busy road (as would be expected).
Stayed 1 night in Feb 2024

10/10 Excellent

Gayle

Traveled with family
Very friendly receptionist. Clean cozy room. Thank you!
Stayed 1 night in Jan 2024

10/10 Excellent

Peggy

Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

MARC, Franklin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was dark and we didn’t explore the outdoor property.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2023

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not fancy. But the pool and the hot tub are nice and we met nice people

8/10 Good

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Calethia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so welcoming
Stayed 2 nights in Nov 2023

10/10 Excellent

Julianne

Traveled with group
Liked: Cleanliness, amenities
So nice and clean and updated with great sheets and pillows and breakfast. What more can I say
Stayed 1 night in Nov 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, the room spacious and beds super comfy! Great stay!
Stayed 1 night in Nov 2023

6/10 Okay

Joan

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Have stayed at this property prior to recent renovations and was always pleased but the changes made are not all good. The platform beds are hard but mattresses lack support. When I entered the room the light switch turned on a light in the entryway, there are no wall switches for any other lights. Had to feel my way around in the dark trying to figure out where switches are on the lights within the room. Stepped on a bobby-pin left on floor and bathroom vanity had some gunk stuck to it. Not impressed. Turned in tv and got a message to try again later, the contract with the provider ended. In other words, no cable service and no local stations. Few selections available through you tube tv. Overall, we were extremely disappointed with the property and would not recommend or stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, updated rooms, fantastic staff encountered at every shift. Breakfast had many options and all of them good. Hotel is located just a few feet (literally) from the 295 exit ramp so rooms on that side were a bit noisy 24 hours a day. Otherwise it’s tucked in a space that’s easy to access and plenty of easy parking.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Wendy

Stayed 1 night in Oct 2023

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way! Very happy with our stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Area was quiet and parking was plentiful.
Stayed 1 night in Oct 2023

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great location
Stayed 1 night in Oct 2023

8/10 Good

warren, bringhurst

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, easy check-in.
Stayed 1 night in Sep 2023

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and well set out. Check in was friendly and helpful.
Stayed 1 night in Sep 2023

8/10 Good

Reed

Stayed 1 night in Aug 2023

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with Sherad at the front desk. He was very friendly and he made us feel very welcome. We definitely would recommend this hotel for the cleanliness and welcoming environment.
Stayed 1 night in Aug 2023

6/10 Okay

marjorie

Traveled with group
Need room darkening shades in Room 104. There was a lot of noise, slamming doors, people noise, etc. Breakfast was good. There was no maid service unless you asked. Needed to get more towels, bar soap, tissues. Further away from Freeport than I wanted!
Stayed 2 nights in Aug 2023

4/10 Poor

Elson

Disliked: Property conditions & facilities
The HVAC made a lot noise. Both days the breakfast items run out as early as 7:30 am
Stayed 2 nights in Aug 2023

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an exceptional staff especially night time desk person Sandy. He made us feel welcome n had a vast knowledge about the area.
Stayed 3 nights in Aug 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Lauren

Stayed 1 night in Jul 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property has just finished a complete renovation. Everything is fresh and new. Beautiful new carpets, wall paper and fixtures in bathroom. Bed and bed linens very comfortabe.
Stayed 3 nights in Jul 2023

4/10 Poor

Josh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Room was pleasant but small. Noise from air units below was troubling. Attractive grounds.
Stayed 1 night in Jul 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our room (King w/sofa bed)! Kids loved having their own tv and breakfast was great. Only drawback- the pool was so tiny our kids didn’t even want to go in, lol.
Stayed 1 night in Jul 2023

10/10 Excellent

Alberto

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

4/10 Poor

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
The main lobby was closed for renovations forcing people to use the side entrance which was right next to my room. Besides the door constantly slamming, people could be clearly heard talking as they walked by. Otherwise, the property was OK.
Stayed 2 nights in May 2023

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place
Really nice employees and great breakfast!
Stayed 1 night in May 2023

10/10 Excellent

cassandra

Liked: Cleanliness, staff & service
Rooms are very nice and clean Great staff and very helpful I will stay there again
Stayed 1 night in Apr 2023

10/10 Excellent

Jonie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Overall good but small inconveniences
The stay was okay. The pool was closed, so I was able to get a discount, since that was part of the reason for staying at this hotel. I paid in cash however the charge is still showing on my credit card, therefore the hold / refund is delayed, which does not make me happy. I will need to follow up and confirm, even though I asked at checkout that the refund be placed immediately, when I checked out with cash. The beds, room and supplies were all good. Construction outside, so the front entrance was closed as well.
Stayed 1 night in Mar 2023

8/10 Good

Bethany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under construction
We had a great stay even though the hotel was getting a facelift. The lobby and breakfast area were under construction which I was not aware of when I booked, but our stay was still good. The staff was very friendly and accommodating. Our room which was recently renovated was absolutely gorgeous. We will definitely stay again.
Stayed 2 nights in Mar 2023