Ratings based on 150 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ USA

Great location next to Rhine

Posted Aug 24, 2017
Pros: Position, views, ambience and historic charm.
Cons: Restaurant choice, smoking policy on balconies (spoils it for others who have paid extra for a room with a view).
Location: Hiking, River Trips, Wine tasting
Comfortable River view double well furnished and great views over the Rhine. Great base for exploring region including Koblenz and Cologne, as well as lovely Rhine and Mosele towns and villages. Easy access to ferries and river trips, and lots of wonderful hiking. Boppard has good range of reasonable restaurants and cafes. We did not eat in the Hotel Restaurant as limited choice and no decent vegetarian option (cheaper and more options on pasta elsewhere!). Room a bit stuffy without A/C and could not open window as smoking allowed on balconies and drifts in. Breakfast too expensive, parking not easy.
Comment from Hotel Management
Sep 12, 2017 by Family Gawel, Hotel Management
Dear Matthew, thank you very much for your stay with us and your personal feedback. As you can imagine, we are very disappointed that your stay with us has not been fully satisfying and we would like to take the opportunity to comment on your response. The location of our hotel is indeed a case of great fortune. Directly on the Rhine, our front side rooms provide you with a sensational view on the river. Piers, the city and the train station can be reached within a few minutes. It is also an optimal starting point to explore the whole region. In our restaurant we do offer vegetarian meals. If you have any questions concerning our offer, please do not hesitate and contact our stuff. Since our building is over 100 years, unfortunately we cannot retrofit air conditioning. However, some rooms have this amenity. To keep the heat out of the building, our house is equipped with triple glazed windows, has Mediterranean shutters and fans for our guests. We are not allowed to forbid smoking on the balcony. We really pay attention to a variety of dishes, so that our national and international guests can start their day well.So we think € 11,00 for the breakfast are reasonable. There are many parking spaces in Boppard, also directly in front of our hotel. Some of them are even free of charge, for some you pay € 4,00 for a day ticket. In our opinion a very good price. In addition, you have the possibility to book a parking space in our garage for € 9,00 per day. We are the only hotel in the city that offers this opportunity. Nevertheless, we would be happy to welcome you again as a guest. This would give us the chance to remedy the bad impression you gained during your last stay. Yours sincerely, Family Gawel
4 out of 5
by A verified traveler

No air conditioner and to much noise

Posted Jul 28, 2017
Pros: Breakfast and location
Cons: Needs ac, this way windows can be closed and there will be no noise. Also shower needs to be updated.
Location: Location was excellent.
Overall the hotel was o.k. but the there was no ac and the bathroom was very hot. We had to sleep with the window open to get some air, but there was loud train going about every 45 minutes. Did not get enough sleep or rest.
Comment from Hotel Management
Aug 7, 2017 by Familie Gawel, Hotel Management
Dear L, thank you very much for your stay with us and your personal feedback. As you can imagine, we are very disappointed that your stay with us has not been fully satisfying and we would like to take the opportunity to comment on your response. Some of our rooms do have air conditioning, but most do not. Instead, we installed triple glazed windows with Mediterranean shutters to keep the heat outside and the in-room climate comfortable. In a building that exists for over 100 years an installation now is simply not realistic. But we also offer ventilators if you ask our personal. We are happy to hear that you did like our breakfast buffet. We put a lot of effort into its arrangement to provide our international guests with a substantial morning meal. Furthermore we would really like to know what you did not like about your shower. In such cases, please approach our personnel directly on site. Despite all discrepancies, we would be happy to welcome you again in the future. Sincerely yours Family Gawel
5 out of 5
by A verified traveler

Great location by the river

Posted Jun 25, 2017 on Hotels
Great view of the Rhine river and super friendly staff!
Comment from Hotel Management
Jul 20, 2017
Dear Sir or Madam, thank you very much for your personal feedback and your stay at our hotel. We are delighted that you did enjoy your stay with us in Boppard. All our services are designed to satisfy our international customers. Being friendly and helpful is the fundament of our work that we grant to all our guests. Your acknowledging words are a big motivation for us to stay on the track. The location of our hotel is indeed a case of great fortune. Directly on the Rhine, our front side rooms provide you with a sensational view on the river. Piers, the city and the train station can be reached within a few minutes. It is also an optimal starting point to explore the whole region. We would be happy to welcome you again in the future. Yours sincerely Family Gawel
4 out of 5
by A verified traveler

On the river with occasional trains passing

Posted Jun 16, 2017 on Hotels
Very good location although the trains when windows open a bit noisy during the night. Good service with car parking garage... the location of which could be better explained in the one way system thus saving a drive around. Receptionist though pvery helpful. Didn't book for breakfast as lots of coffeeshops / bakeries in the vicinity.
Comment from Hotel Management
Jun 29, 2017 by Gawel, Hotel Management
Dear Guest, thank you very much for your personal feedback and your stay at our hotel. We are delighted that you did enjoy your stay with us in Boppard. The location of our hotel is indeed a case of great fortune although it also means to circle the city twice until reaching the car parking. Sorry for the extra round - we will teach the staff once more. Situated directly on the Rhine, our front side rooms provide you with a sensational view on the river. Piers, the city and the train station can be reached within a few minutes. It is also an optimal starting point to explore the whole region. Being helpful, friendly and open minded is very important to us and we will take your response as an opportunity to optimize our services. We would be happy to welcome you as our guests again in the future. Sincerely yours Family Gawel
5 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast Qld. Aust.

Stylish as well as comfortable.

Posted May 25, 2017
Pros: The overall style and comfort were excellent. The restaurant was also most enjoyable.
Cons: Nothing much comes to mind.
Location: First class right on the banks of the Rhein river. Many dining options and trips on the river to other villages.
The hotel is in a grand old building but the rooms have been renovated very well. The staff were friendly and helpful. Boppard is an excellent place to visit and we hope to return.
Comment from Hotel Management
Jun 2, 2017 by Familie Gawel, Hotel Management
Dear Geoff, thank you very much for your personal feedback and your stay with us. We are happy that you did enjoy your time at our hotel in Boppard. The location of our hotel is indeed a case of great fortune. Directly on the Rhine, our front side rooms provide you with a sensational view on the river. Piers, the city and the train station can be reached within a few minutes. It is also an optimal starting point to explore the whole region. All our services are designed to satisfy our international customers. Friendliness and sincerity are the fundament of our work, which we grant to all our guests. Enough space and comfortable furnishings are prerequisites of every wellbeing. Because of that, our individual rooms are spacious and equipped with quality furniture only. As a consequence, you can relax and enjoy your stay in our hotel. Your acknowledging words are a big motivation for us to stay on the track. Please be our guest again in the future. Sincerely yours Family Gawel
5 out of 5
by Mark

Beautiful hotel

Posted May 1, 2017 on Hotels
Beautiful hotel in a superb location. Excellent customer service, very comfortable room.
Comment from Hotel Management
Jul 20, 2017
Dear Mark, thank you very much for your personal feedback and your stay at our hotel. We are delighted that you did enjoy your stay with us in Boppard. The location of our hotel is indeed a case of great fortune. Directly on the Rhine, our front side rooms provide you with a sensational view on the river. Piers, the city and the train station can be reached within a few minutes. It is also an optimal starting point to explore the whole region. All our services are designed to satisfy our international customers. Being friendly and helpful is the fundament of our work that we grant to all our guests. Your acknowledging words are a big motivation for us to stay on the track. Enough space and comfortable furnishings are prerequisites of every wellbeing. Because of that, our individual rooms are spacious and equipped with quality furniture only. As a consequence, you can relax and enjoy your stay in our hotel. We would be happy to welcome you again in the future. Yours sincerely Family Gawel
5 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Fab overlooking the Rhine-5min walk train station

Posted Mar 25, 2017
Perfect mini break (Anniversary) - wonderful hotel with a great wellness centre, lovely staff and wow food.
Comment from Hotel Management
Mar 31, 2017 by Family Gawel, Hotel Management
Dear Liz, thank you very much for your personal feedback and your stay at our hotel. We are happy that your stay with us has been a joyful experience. Your praising words are a huge compliment for us and will be a great motivation for the team to keep up the good work. That you chose our hotel to celebrate an Anniversary really honours us and we would be happy to welcome you again in the future. Sincerely yours, Family Gawel
5 out of 5
by Buck

Art Deco Gem

Posted Feb 12, 2017 on Hotels
What a find of a hotel, Art Deco hotel right on the Rhine. Beautiful rooms, some renovation tainting place but did not detract from our stay. Boppard is worth a visit, quaint town and a great place to stop when driving in Germany.
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Dear Buck, thank you very much for your personal Feedback and your stay at our Hotel. We are very happy that your time with us in Boppard has been a joyful experience. Obtaining the ambience of the Founding Era is something we invest a lot of time and effort into. The special look and feel of Belle Époque is mirrored everywhere in the hotel and most of our guests appreciate this unique charm. Unfortunately, it cannot be found very often these days.Enough space and comfortable furnishings are prerequisites of every wellbeing. Because of that, our individual rooms are spacious and equipped with quality furniture only. As a consequence, you can relax and enjoy your stay in our hotel. We would be happy to welcome you as our guest again in the future. Sincerely yours, Family Gawel
5 out of 5
by jonathan

Posted Jan 16, 2017 on Hotels
My family and I stayed here for one night and it was great, we had connecting rooms and they both opened onto a lerge terrace. The staff were very friendly and helpful. They made a mistake with our bill when we were checking out, so make sure you check it.
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Overcharged when I paid my Bill by 20€. My hotel.com booking stated 122€, I was charged 142.50€. Not pleased.