Ratings based on 36 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Luxury and space

Posted Oct 4, 2016
Professional staff, beautifully furnished hotel with spacious and spotless room. So central too.
Comment from Hotel Management
Oct 18, 2016 by Family Gawel, Hotel Management
Dear Susan, thank you very much for your stay at our hotel and your personal feedback. We are happy that your stay with us has been a joyful experience. The location of our hotel is indeed a case of great fortune. Directly on the Rhine, our front side rooms provide you with a sensational view on the river. Piers, the city and the train station can be reached within a few minutes. It is also an optimal starting point to explore the whole region. Obtaining the ambience of the Founding Era is something we invest a lot of time and effort into. The special look and feel of Belle Époque is mirrored everywhere in the hotel and most of our guests appreciate this unique charm. Unfortunately, it cannot be found very often these days. Our professional staff wants to satisfy our international customers. Being friendly and helpful is the fundament of our work that we grant to all our guests. Your acknowledging words are a big motivation for us to stay on the track. Please be our guests again in the future. Sincerely yours, Family Gawel
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong kong

In Front of the pier

Posted Jul 28, 2016
Great In 19th century decoration, service is good .
Comment from Hotel Management
by Family Gawel, Hotel Management
Dear Ed, thank you very much for your personal feedback and your stay with us. We are happy to hear that your stay at our hotel has been satisfying. The location of our hotel is indeed a case of great fortune. Directly on the Rhine, our front side rooms provide you with a sensational view on the river. Piers, the city and the train station can be reached within a few minutes. It is also an optimal starting point to explore the whole region. Obtaining the ambience of the Founding Era is something we invest a lot of time and effort into. The special look and feel of Belle Époque is mirrored everywhere in the hotel and most of our guests appreciate this unique charm. All our services are designed to satisfy our international customers. Friendliness and sincerity are the fundament of our work that we grant to all our guests. Your acknowledging words are a big motivation for us to stay on the track. Please be our guest again, if you ever revisit this beautiful region of Germany. Sincerely yours, Family Gawel
4 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Very nice pool, sauna and services

Posted Jul 26, 2016
Such a nice hotel miss AC in the rooms during warm summer nights, ventilator is no sufficient to provide a good night rest
Comment from Hotel Management
Jul 29, 2016 by Family Gawel, Hotel Management
Dear GAO, thank you very much for your stay at our hotel and your personal feedback. We are happy that you did have a satisfying stay with us in Boppard. The spa area offers everything you need to relax after a long day of travelling, hiking or working. The heated pool invites you to enjoy the coziness of the water while sauna and steam bath add to your recovering. For those who want a moment of silence, our relaxation room welcomes them. It is always nice to hear that the wellness area was joyful. All our services are designed to satisfy our international customers. Friendliness and sincerity are the fundament of our work, which we grant to all our guests. Your acknowledging words are a big motivation for us to stay on the track. Some of our rooms do have air conditioning, but most do not. Instead, we installed triple glazed windows with Mediterranian shutters to keep the heat outside and the in-room climate comfortable. Additionally, there is a ventilator to cool down the room temperature. Please be our guest again, if you ever revisit this beautiful region of Germany. Sincerely yours, Family Gawel
4 out of 5
Recommended
for Everyone
by A verified traveler

Amazing location

Posted Apr 6, 2016
This hotel is right on the water, with close access to walking trails, tour boats and the Sesselbahn. Classic old-school appeal, great little bar and the view from the room over the river was lovely.
Comment from Hotel Management
Apr 18, 2016 by Family Gawel, Hotel Management
Dear Morgan, thank you very much for your personal feedback and your stay with us. We are happy that did have a joyful experience in our hotel. The location of our hotel is indeed a case of great fortune. Directly on the Rhine, our front side rooms provide you with a sensational view on the river. Piers, the city and the train station can be reached within a few minutes. It is also an optimal starting point to explore the whole region. Obtaining the ambience of the founding era is something we invest a lot of time and effort into. The special look and feel of Belle Époque is mirrored everywhere in the hotel and most of our guests appreciate this unique charm. Unfortunately it cannot be found very often these days. Please be our guest again, if you ever revisit this beautiful region. Sincerely yours, Family Gawel
4 out of 5
Recommended
for Everyone
by A verified traveler

lobby was very nice, breakfast was nice.

Posted Oct 11, 2015
Pros: location close to riverboats to cruise down the Rhine, close to the wine festival.
Cons: We stayed in a balcony room but the balcony was not as nice as the other balcony room. The others had a larger balcony and flower baskets hanging.
Everything was fine except that we paid the same for a balcony room as all the other balcony rooms but ours was inferior to the others. Our balcony was smaller and did not have hanging baskets. I understand that you cannot change the size of the balconies, but at least you could have flowers on all of them and charge less for the smaller balcony rooms.
Comment from Hotel Management
Oct 14, 2015 by Family Gawel, Hotel Management
Dear An., thanks for your stay and your feedback. Our rooms are unique and have different sizes. The reason for the missing flowers are the round banisters of the French balconies. Charging less for those rooms is not an option, because the room offers the same possibilities. Sincerely, Fam. Gawel
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommend this hotel

Posted Aug 30, 2015
Pros: welcoming staff, cleanliness throughout, excellent service, delicious food and great choices at breakfast
Cons: nothing
Location: Situated on the river Rhine you can hike in the nearby hills, take river cruises, wine tasting, music, watch the river flow, shop for souvenirs, relax
Booked 2 months in advance for a special occasion, our 39th wedding anniversary. When we arrived on the day the reception was very friendly and efficient. Service was excellent. The evening meal was delicious and the waitresses and waiters absolutely charming and helpful. Our room had a large balcony overlooking the river Rhine where we sat late in the evening watching the barges go by listening to folks music coming from the outdoor cafes along the street. My husband and I will go back again. Although I'm fluent in German my husband is not and most members of staff speak English and other languages besides. You can be sure of a warm welcome here, we felt totally at home.
Comment from Hotel Management
Sep 2, 2015 by Gawel, Hotel Management
Dear Anonymous, thank you very much for your stay at our hotel and your personal feedback. We are delighted to hear that your stay was so joyful that you wish to come back. All our services are designed to satisfy our international customers. Friendliness and sincerity are the fundament of our work which we grant to all our guests. The kind words you have for our reception personnel are much appreciated. The location of our hotel is indeed a case of great fortune. Directly on the Rhine, our front side rooms provide you with a sensational view on the river. Piers, the city and the train station can be reached within a few minutes. Also thank you for praising our food. We only use the best products from regional suppliers for the preparation of our dishes. The results speak for themselves. Satisfying customers from all over the world is our passion, so naturally our staff speaks English fluently. That you did feel like at home is the biggest compliment you could possibly make us. We are looking forward to your next stay with us. Yours sincerely, Family Gawel
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire, UK

Best location in Boppard!

Posted Jun 11, 2015
Pros: Convenient for boats, railway station, shops, restaurants etc and other attractions. A comfortable, welcoming hotel with spacious rooms.
Cons: Inadequate bathroom ventilation (seems standard in Germany?)
Location: Boat eg Koblenz & Rudesheim. Cable lift nearby. Hunsruck railway. Interesting buildings, Roman ruins. Trains to Cologne, Bonn, Koblenz, Mainz....etc
Had a pleasant 4 night stay very close to the departure point for the KD Rhine boats. Boppard is a great location for a base to explore the Rhine Gorge and the nearby towns and cities.
Comment from Hotel Management
Jun 16, 2015 by Familie Gawel, Hotel Management
Dear Malcolm, thank you very much für your feedback and your stay with us. We are happy to hear that you did have an enjoyable time here in Boppard. Our hotel is indeed an optimal starting point for several activities in this beautiful region. You can reach all interesting nearby places via car, train, ship or „per pedes“, if you like. After a complete day of sightseeing our comfortable rooms, wellness facilities and restaurants grant the perfect atmosphere to relax. The bathroom ventilation is already above german standards and as long as it works, there should be no problem. A more specific description of the inadequacy and approching to our staff would have been nice. If we had more information, we could have been active to solve the problem. We would be very happy to welcome you again as our guest in the future. Sincerely Yours, Family Gawel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 11, 2015
Location is very good with access to town and river cruises. Room too hot with no air on and access for wheelchair users poor.
Comment from Hotel Management
Jun 18, 2015 by Gawel, Hotel Management
Dear Anonymous, thank you very much for staying at our hotel and your personal feedback. It is nice to hear that you did enjoy your time in Boppard. The location of our hotel is indeed very special and you can reach town, ships and train within a few minutes or even seconds. It is a good starting point for exploring the whole middle rhine region. Accessibility is a huge challenge in our house and we are aware of the fact that we need to be active in this regard. Right now we are building a new backdoor entrance, which is accessible and big enough to pass it with a wheelchair. From there you can get directly to a lift that takes you to every level of our hotel. It will be finished in July. Other structural measures often collide with the architecture of the building or fire regulations. We wanted to install lifting platforms but it simply wasn`t possible due to the just mentioned specifics of our house. We work hard on this and we are sure that our hotel will be fully accessible in the future. Please be our guest again in the future. Sincerely Yours, Family Gawel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel.

Posted Jun 2, 2015
Pros: It's position.
Beautifully positioned right on the Rhine River and close to Koblenz. Great staff and the room was large, bright and clean. Couldn't fault.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Pros: Staffs and location
good staffs,clean room and great location. That's the reason I choose this hotel.