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Reviews of Romantik Hotel Klostergut Jakobsberg

Romantik Hotel Klostergut Jakobsberg
Im Tal der Loreley, Boppard, RP

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 172 reviews" "
Rating 8 - Good. 62 out of 172 reviews" "
Rating 6 - Okay. 16 out of 172 reviews" "
Rating 4 - Poor. 4 out of 172 reviews" "
Rating 2 - Terrible. 0 out of 172 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020
Response from Team Jakobsberg on Feb 27, 2020
Vielen herzlichen Dank für Ihre tolle Bewertung

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff are amazing. The facilities are nice. The breakfast is delicious...as is all the food in the restaurant. The rooms are sizable, but don't have central air - so your relying on the wonderful air from outside to freshen things or cool the room (in the summer that can be tough). The bathrooms could use some re-design, but what they lack in beauty they make up for in function.
Stayed 2 nights in Sep 2019
Response from Team Jakobsberg on Sep 23, 2019
Dear guest, thank you very much for your perfect review. It is an honor to make our guests happy and additionally read about it. We are looking forward to your next stay. We are renewing our bathrooms little by little. Some rooms already have a new bath. Feel free to ask for it with your next reservation. Kind regards Your Team Jakobsberg

10/10 Excellent

bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Team Jakobsberg on Sep 2, 2019
Dear bonnie, thank you very much for your great review! See you next time Your Team Jakobsberg

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A big hotel with a good feel about it, there’s nothing within walking distance the restaurant is good but not for any one on a budget. The single rooms are a little basic but comfortable and functional and no air con. Staff were very helpful and motorbikes get premium parking right outside reception in very secure courtyard.
Stayed 1 night in Jun 2019
Response from Team Jakobsberg on Jun 24, 2019
Dear guest, thank you very much for your feedback. We are happy you enjoyed your stay. During the season we have a second restaurant with another menu and smaller prices, the "Flight's End" in our golfing area. We really recommend to check it out. Hopefully we will see each other again soon. Kind regards Your team of Jakobsberg

10/10 Excellent

Florian, Rhein-Hunsrück-Kreis

Liked: Staff & service, property conditions & facilities
Very nice Hotel and friendly staff. A extraprdinary view all over the Rhine valley just from the breakfast table. The Hotel was bulit and owned by Hans Riegel. Mr. Riegel was the founder of HARIBO.
Stayed 1 night in Nov 2018

10/10 Excellent

Helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Team Jakobsberg on Aug 3, 2018
Herzlichen Dank für Ihre tolle Bewertung

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Golf hotel with no golf.
We picked the hotel for the golf, but then could not use the course because we were not members, so there was no point being there. The room is well furnished and decorated, but a very sterile and modern design for such a lovely historic building - out of place. Also, the shower is over a high and very narrow bath - not comfortable to get in and out. Breakfast is good and varied, with lovely views, but service is poor - the staff are unattentive (always standing around chatting) and items are not quickly provided or replenished. We waited a while for coffee and cutlery after arriving, and were the only table not to receive a Lindt chocolate gift (the waitress even asked us if we wanted one, which we accepted with thanks, and then never brought it!). Lack of attention to detail.
Stayed 3 nights in Apr 2018
Response from Team Jakobsberg on Jul 26, 2018
Dear Sir or Lady, we are very sorry for your experience. It would have been lovely, if you had informed us on site so we could have processed this shortcoming right away. Please note that this is not our standard. We hope to be able to welcome you again so we can convice you of our quality. Sincerely Your Team Jakobsberg

6/10 Okay

Carol

Liked: Cleanliness, property conditions & facilities
Unusual hotel above the Rhine.
This hotel is the strangest German hotel I have ever stayed in. The best thing about the hotel is the great view of the Rhine from the restaurant. The bedroom did not have a view though. However it was very spacious and modern, and had high quality bedding, but the bathroom was very poorly designed. The shower was over the bath but the bath was too narrow to stand in, and bizarrely the loo roll holder could not be reached from the loo! The strangest part of the hotel though is the corridor which is full of exhibits of stuffed African animals and a lion skin, a bit distasteful in my opinion. There are display cases of other items too, for example antique guns and irons, and lots of African art and sculptures. The hotel has some connection with Haribo so there are free sweets in the bar, but on the negative side we found that the barman didn’t ever fill the measure when he was pouring drinks. So our stay was ok, but I wouldn’t recommend the hotel if you want a traditional German experience. If you are after something a little different, then you might like it!
Response from Team Jakobsberg on May 29, 2018
Dear Carol, thanks for your nice review. We know that we are a special hotel on a special place. Typical german hotels you find downtown in Boppard. Our hotel embodies the passion of our founder Dr. Hans Riegel. Art, history and modernity are combined in the interior. All the Best

8/10 Good

F, sao paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay
Stayed in town for one night. Arrived by car. Nice view of the river, not far from key cities.
Stayed 1 night in Mar 2018

8/10 Good

Pat, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated for anybody exploring that region
Unfortunately my husband suffered a rather nasty accident due to a lack of exterior lighting in certain areas. Walking back to the car park to collect overnight baggage it was very dark with no lighting. As a result my husband tumbled over a large rock which was approximately 2 to 3 feet high. He sustained injuries to his right leg and forehead in the form of deep lacerations and a bruised kneecap, and, broke his glasses. We understand that the rock was probably placed there to prevent car parking, however, as we discovered in the daylight the rock was very dark in colour, and, think this accident could have been prevented if the rock could have been painted white, or that area had some form of subdued lighting. I must add that the reaction of the on-duty receptionist was excellent. She assisted us in returning to our room and providing first aid material. Finally, to add insult to injury when we booked out the reception tried to charge for a bottle wine which we did not have. Also we were informed that,although not available at the time, the Hotel Director would contact us by phone the following day. Still waiting.
Stayed 1 night in Aug 2017
Response from Jakobsberg Hotel & Resort on Sep 20, 2017
Dear Pat, thank you for your review. Our General Manager will contact you directly about the problems and accident. Best greetings, Team Jakobsberg

6/10 Okay

arturo, houston

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice mountain hotel
It is and well taken care old hotel, only hearing no AC. The restaurant is amazing.
Stayed 1 night in Jul 2017
Response from Team Jakobsberg on Jul 8, 2017
Thanks for nice review. We hope we see us again.

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2017

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the Rhine Experience
Spectacular location; highlights the best of the Rhine experience.

10/10 Excellent

Bill, Stoughton,MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very good restaurant and breakfast. Extremely friendly staff.

8/10 Good

Jo, west midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with spectacular views of the Rhine
Enjoyed our stay, hotel very nice, food in the restaurant was delicious, friendly staff. The only down side was it was a little to remote for us, you definitely need a car to get about. If it is a chill out relaxing break your looking for, this hotel is perfect.

10/10 Excellent

Alice, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great vistas
This hotel is a bit isolated but the views from the restaurant make up for it: younoverlook the river and the town below. The included breakfast is decadent and delicious. Super friendly staff, everything very professional.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quality hotel with a view
This is a great option if your travels bring you to Boppard or the surrounding area (Koblenz, etc.). The restaurant is great for dinner or for the buffet breakfast. Great views overlooking the Rhine. Bonus if you like Gummi's - the hotel is owned by the family that runs Haribo - so you can get some memorabilia or discount candy! My only gripe is the lack of air conditioning can be punishing in July, August or early September. It makes up for it in charm though. I've stayed in other similar places that include a fan in the room. Might be a good idea here.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Calm and classy hotel that is very neat and clean. The location is good as you can easily start exploring the mountain and go hiking just from the main Hotel gate. Good value for money.

8/10 Good

HARTLEY, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Getaway Destination
Stay was beautiful and relaxing away from urban centers but not far from Koblenz.

10/10 Excellent

Alice, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa hotel
Very spacious suite with separate bedroom perfect for families. Spa area is spacious and clean with professional staff. Breakfast (included in rate) is amazing and delicious, the best spread we have ever seen in a hotel. It was a treat to look forward to!

10/10 Excellent

Cara, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel with Spectacular View
We spent one evening at the hotel during the Boppard wine festival. Though we did not spend much time at the hotel, the facilities were wonderful and we would certainly return for a longer trip. The golf facilities were very close to the hotel and were in pristine condition. We stayed in one of the suites which was pretty much like having your own apartment, less a small kitchen. The bathroom had a sauna, which was wonderful. Our only complaint is that they really should extend their weekend breakfast hours to 11am as we are definitely late sleepers on weekends and ended up missing out on what appeared to be a lovely buffet breakfast.
Hotel entrance
Restaurant entrance

8/10 Good

RK, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel close to Koblenz
This is a great hotel a few minutes outside of Koblenz / Boppard. Great staff, excellent food - amazing surroundings. The place has an affiliation and/or ownership with Haribo...so if gelatinous treats are your thing - they have all varieties at cheaper than grocery store prices.

10/10 Excellent

David, Hitchin, Herts.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up-market golf hotel overlooking the Rhine
We prefer to stay out of town centres, for optimal car parking, and the Jakobsberg is about 9km north of Boppard. It is accessed via a minor, winding road, which may be a little hard to find. The hotel complex is splendid, and well staffed. My wife enjoyed a swim in the excellent pool, and we had a large, quiet room overlooking the rear garden. The is an attractive chapel in the inner courtyard, with some distinctive decorative features. Visitors should make a point of seeing this. There is also a themed Africa corridor with interesting exhibits on display. We dined in Boppard itself, but breakfast at the Jakobsberg was substantial and varied. The price was reasonable for a hotel of this quality. We intend to re-visit when we can.

10/10 Excellent

RK, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Stay in Jakobsberg
Great hotel. A reasonably short drive to Koblenz, Boppard and the various castles in the area. The staff is top notch. There is a complete spa and a lot of sports facilities. I rented a bike, went clay shooting...lots of options!

8/10 Good

Michel, Montreal

Liked: Cleanliness, staff & service
Uncomfortable night, great morning breakfast
Golf course hotel 10 minutes drive from the Rhein in the countryside. You won't hear anyone in the street waking you up here. Although the golf parking lot is filled with expensive cars of well-endowed clients, the hotel itself is not for the rich and famous. In fact, it's getting quite dated. The mattress and pillows were soft and showed age. No air conditioning during our summer stay was tough and meant uncomfortable sleep. The hotel staff was kind enough to provide us with a fan which helped a bit. Leaving the windows open meant that critters could enter the room (I captured a huge spider that popped out of nowhere and scarred the living bleep out of my better half). But these are things you have to expect when living countryside. Breakfast was however the best we've had during the entire trip (even had a huge honeycomb cake which looked like it had been grabbed right out of the hive).

10/10 Excellent

PMRAJC, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location with beautiful views
This was the perfect place to recover after some tough times. The staff were delightful, our room and bathroom were superb (best shower ever!) and the restaurant was amazing. We loved the peace, the civilised ambience and the decor. Fantastic walks on your doorstep, great quality bikes available and a lovely pool. It was very hard to leave, but we did so with bodies and minds refreshed and with very very special memories. Many thanks to all for a wonderful stay.

10/10 Excellent

D J, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel and the location is superb. It is a bit off the beaten track but well worth the effort. The food and service were first class. It does not have air-con though.

10/10 Excellent

dfp41, Louisville, KY USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the countryside
On a three week trip, this is the hotel we will most recall with fondness. It was a 12th Century Abbey and is situated on a bluff overlooking the Rhine above Boppard. Our room, unfortunately did not have this view and were I to book again I would ask for a room which did. The room was large and had a good bathroom. The staff was very friendly and helpful. We seemed to be the only people there speaking English, which was a bit unusual, but had no trouble communicating with the staff. It is so quiet at night that when I ventured out to get something from the car, the only sound I could hear was the ringing in my ears. The building and grounds were lovely. Almost made me wish I were a golfer so we could have stayed longer. They had a lovely brochure which gives the long history of the Abbey. I wish they had an English copy to take home. It was all in German, and my German is not very good.

10/10 Excellent

lyssa113, Kirchhoven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel! Staff was very helpful with train and taxi information. We loved the African showcase. My only issue with the room was no coffee/tea maker. Otherwise a perfect stay and very nice breakfast.

8/10 Good

Nadine, Noumea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views, beautiful hotel
Spent a couple of nights here and were very impressed. We had a top floor room overlooking the Rhine - simply stunning views. Facilities and staff were excellent. The fixtures, fittings and artwork around the hotel were a constant reminder that you were staying somewhere special. Breakfast quality and choice was the best we had on our 3 week euro trip. Our only concern when we arrived was the heat. It was over 30 deg C so we asked for an air conditioned room. We were told there we no rooms with air con, so we had to settle for a fan. With all 3 windows open, we managed to keep the room comfortably cool. The spa facilities were excellent. Overall, what a great hotel !

6/10 Okay

Peter, maastricht

Disliked: Room comfort
Great place for older German folk
The room was average. No air conditioning on a hot night made it hard to sleep. We could not open the window due to the noise from the generator room below us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great golf resort hotel
Very classy resort hotel. Great food and excellent facility. Golf course was in great shape (late May) and the Rhine River view was incomparable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Absolutely fantastic view of Rhein river and the countryside. It was a bit out of the way, but absolutely gorgeous. Rate was very reasonable, breakfast was fantastic and we were very comfortable. Just wish we had more time to walk around the area and enjoy the scenic countryside.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael Wallace, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great find
We booked Thursday night to break up a car journey and enjoyed our stay so much we went back for more on Saturday. The hotel is great value for money and the grounds and the spa really make the trip worthwhile. The Rhine valley is exceptional in this area and there are some great views both from the restaurant and from view points in the surrounding woodland.

10/10 Excellent

James, Utah, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel/Resort
Wonderful resort and hotel, very nice staff, beautiful spa! We would love to come back and enjoy a more prolonged stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic hotel for a quiet stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed both times we've stayed here!
We stayed here last year so already knew how great this place is. Personnel was exceptional as one person in our party was ill so they provided us with needed information.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to relax and enjoy good food.
This is a hotel where you could spend a few days and never leave the hotel grounds. Superb pool and spa. We didn't play golf but the popularity of the course suggests it's good. Very popular with groups of lady golfers. There are well-marked walks from the hotel. A superb hot and cold breakfast buffet is served - doggy bags are provided! When we stayed dinner was a buffet with a wide choice ; there was an a la carte option. Dinner good value at 28 euros each. Restaurant staff are excellent. We stayed in the old part of the hotel which was not air-conditioned. However our room was huge and airy so quite comfortable. Our childrens' room was smaller and rather wam-but it was 38 degrees. Hotel is about six miles from Boppard so a car is essential. Hotel is a good base for touring.I would suggest that this hotel is suitable for families like ours with older children - say at least 11/12. Finally the hotel has its own chapel.
Gateway
Bedroom

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Wifi was sub par
Great Hotel and Resort. Room was nothing fancy, but served our needs, wifi was sub par. I would stay again, but working Internet would improve my rating.

10/10 Excellent

Catd77, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a great breakfast
We loved it here. Really relaxing. My two favourite things, the great breakfast included in the very reasonable price and it's association with haribo which meant free sweets everywhere..... We made great use of the pool area which was relaxing and quiet. They also served some great local Riesling in the bar. I can't fault this place.

8/10 Good

jt, yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Our standard room was large but not comfortable - there must be other rooms available offering more luxury. Incredible location above the Rhine with spectacular views of the river and Boppard especially from the dining room. Food excellent but slow service but then the view was available to watch the river barges etc.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel
amazing hotel with an even more amazing view, beautiful location and an outstanding spa

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn´t like the naked rule in the sauna, if its an international hotel there should be a clothed sauna as well.

10/10 Excellent

Amn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful time. Exceeded all expectations .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something different
Hotel a very good alternative to staying in the Frankfurt/Mainz area. Beds were a bit European ie harder than beds in US chain hotels.

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful mountain location
The hotel was in a beautiful location on top of a mountain. Cycle and footpaths are found immediately outside the grounds. The paths wind through a forest with some beautiful views. You can cycle down into Boppard , along the Rhine and then back up the hill to the hotel. Food good although if you dont have the set menu it can take a very long time to arrive! If you have children the golf club cafe on site does food more suitable for them. The swimming pool is a good size for a hotel pool. No outdoor pool though. Enjoyed the spa facilities immensely.

10/10 Excellent

coleen, rural Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midway Boppard and Koblentz, Germany
The food was great and it was very quiet at resort. The park like surroundings and gracious staff over compensated for the expense of taxi fare to Koblentz,which was where we caught public transportation for 7 days of sightseeing. The hotel was suggested to us by hotels.com agent as hotels were all booked in the cities. This is the only place I would stay if we went back to the Rhine. This was in early Sept. and rates were less than in the cities. Would love to return.