Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Santa Barbara, CA

Prettiest over-the-water property in Bora Bora

Posted Jul 13, 2016
Pros: This property did have the most beautiful water and setting. The water under the bungalows was shallow enough to stand in and super clear.
Cons: The management's willingness to accommodate for issues and also to honor Expedia perks. The bartender needs to be a bit more attentive.
Location: The location was beautiful with a view of the mountains and super clear water.
Upon our arrival we were amazed with the beauty of this tropical paradise. But a little disappointed with the hotel management and the unwillingness to accommodate my situation. Unfortunately, I had broken my toe a few days prior to leaving for my honeymoon. I asked the manager to give us a room closer in to the land, beach, restaurants, etc. (because I was wearing a removable protective boot and supposed to be on crutches, not walking much), but she had already assigned a water bungalow that was the furthest away and the next to the last one on the walkway! She was totally unwilling to reassign a bungalow closer in so that I did not have to walk so much! We are Expedia VIP Gold members and were eligible for an upgrade, but were not accommodated for that, either. This property does NOT like to honor Expedia perks. Although the property was beautiful, the drinks were super expensive and full of ice. When we were served a drink, it was literally about 3 sips and gone, left with a glass totally filled with ice! On one occasion, the bartender totally ignored us when we sat down, so we finally walked away without ordering and watched another couple do the same. This property would do a lot more business if they offered beach and pool service where they come to take lunch and drink orders where people are relaxing. We did visit a nearby property for future purposes and they DID serve food and drinks on the beach. That is something that we like when we are on a tropical vacation.
Comment from Hotel Management
Jul 21, 2016 by SYD, Hotel Management
Dear Mrs H..., We would like to thank you for the time you spent to write a comment about your stay at the Bora Bora Pearl Beach Resort & Spa. We are very glad to read that your overall experience was enjoyable. We would like to add some details regarding the Expedia VIP Gold amenities that you were entiteld with. - The free up grade is given upon availability. We were fully booked and hence not able to offer you this upgrade. But as a compensation we offered you a FOC bottle of Champagne (out of contract to show our goodwill). - You got a late check out, the early check in was not possible considering the occupancy (offered upon availability according to Expedia agreement). - You were entitled with 20% discount on the spa, but you declined this offer a try to negociate a discount on the F&B as compensation. This perk is not part of the contrat, that is the reason why we could not accept this request. In short, we did respect the Expedia VIP Gold amenities contrat. We provided you the closest bungalow available in the category you have booked. Of course if we could have had the information of your broken toe prior to your arrival, we propbably have been able handle the situation differently. Thank you again for sharing your experience. It is our hope to greet you again in the future. Sincerely,
5 out of 5
by A verified traveler

Resort im Südseeparadies

Posted Jun 13, 2016
Pros: Anlage bietet die Wahl zwischen Water Bungalows, Beach Bungalows und Garden Bungalows. Jeder Bungalowart hat ihre Vorzüge.
Cons: Im eigenen Garten der Garden Bungalows kann es extrem heiß werden, da die Umzäunung den kühlenden Wind abschirmt.
Das Pearl Beach Resort bietet einen wunderbaren Blick auf die Hauptinsel Bora Bora mit ihrem majestätischen Berg. Wir hatten einen Garden Bungalow mit eigenem Pool. Die Garden Bungalows mit Pool, Sitzecke und eigenem kleinen Garten sind von einem hohen Sichtschutz aus Brettern bzw. Baumstämmen umgeben, die eine hohe Intimität im eigenen kleinen Garten mit dem Pool gewährleisten. Die Küche ist ausgezeichnet.
Comment from Hotel Management
Jun 25, 2016 by syd, Hotel Management
Sehr geehrter Kunde, Vielen Dank für die Zeit nehmen, auf Ihren Aufenthalt im Bora Bora Pearl Beach Resort & Spa zu kommentieren. Wir freuen uns, dass Sie Ihren Aufenthalt in unserem verstecktes Paradies genossen und unsere Dienstleistungen haben Ihre Erwartungen erfüllt. Sie haben ganz recht, ist die Qualität der Lebensmittel eine große Bereicherung für unser Hotel. Wir hoffen, die Chance zu haben, Sie in Zukunft wieder zu empfangen. Mit freundlichen Grüßen. Dieser Text wurde mit einem elektronischen Übersetzer geschrieben, ich danke Ihnen für Ihr Verständnis.
4 out of 5
by A verified traveler from seattle wa

Great Romantic Hideaway

Posted Jun 1, 2016
Incredible staff, amazing views, snorkeling right from your beach. We stayed in both the overwater & garden bungalows, both had their pluses. Garden bungalow offer a plunge pool & plenty of privacy. The overwater was everything I had ever dreamed. Although property was a bit dated it was very clean, well maintained and still had the Tahitian feel. Breakfast buffet was really good, and the Polynesian show on Monday was a must see.
Comment from Hotel Management
by SYD, Hotel Management
Dear Guests, Thank you for telling us about your stay at the Bora Bora Pearl Beach Resort & Spa. We are delighted to see that you had a great stay with us. As you noticed, the resort big asset is its Polynesian character. A guarantee to make a journey in the Tahitian culture! We hope to see you again soon. Sincerely
5 out of 5
by Vanessa from São Paulo

Sonho Realizado!

Posted May 24, 2016 on Hotels
Lugar e hotel perfeitos!!!
Comment from Hotel Management
by SYD, Hotel Management
querida Vanessa Obrigado por tomar o tempo para comentar sobre a sua estadia no Bora Bora Pearl Beach Resort & Spa. Nós estamos deliciados que você tenha desfrutado sua estadia no nosso paraíso escondido e os nossos serviços tenham cumprido as suas expectativas. Esperamos ter a oportunidade de recebê-lo novamente no futuro. Atenciosamente. Esta resposta foi escrito com um tradutor automático, obrigado por sua compreensão.
4 out of 5
by A verified traveler

フレンドリーなカジュアルリゾート。

Posted May 14, 2016 on Hotels
高級感や洗練された感じはありませんが、ボラボラのリゾートホテルで料金的になんとか手の届く4つ星ホテルでオススメ。ただし、4つ星ホテルとしてサービスはちょっと微妙。 <良かった点> ・ロケーションは抜群に良く、オテマエ山を借景にした水上コテージの風景は感動的。インターコンチやヒルトンのある東海岸側はオテマエ山がちょっと遠いため、風景的にはこちらが良いと感じました。 ・ホテル前のビーチは遠浅の美しいエメラルドグリーンで、沖合に行くにつれて色が変わるグラデーションが素晴らしいです。ただし海の広さとグラデーションでは東海岸側に軍配。魚もいないのでシュノーケリングしても魚は見れません。 ・今回はガーデンバンガローに宿泊しました。庭にはプールやガゼボがあり、広々として住み心地よし。敷地面積は水上やビーチバンガローより広く、周囲を完全に塀で囲われているのでプライベート感は完璧。静かで落ち着いてくつろげます。この料金でこれだけの施設なら十分満足です。 ・ただ、ベッドは柔らかめで△。半屋外にあるシャワーの水圧はかなり弱い。ガーデンバンガローのみバスタブなしです。 ・バンガロー周囲の敷地は、ヤシの木や熱帯植物がよく手入れされた爽やかな庭園です。宿泊前は蚊の襲来を恐れていましたが、夕方になると敷地内に殺虫剤が大量散布されており、日本から携行した蚊取りグッズの活用と合わせ蚊に悩まされることはありませんでした。 ・日本人客が多いらしく、案内やメニューなどあらゆるところに日本語表記あり。わざわざ日本人スタッフが受付手続きしてくれたのには驚きました。 ・南国らしく、現地スタッフは概ねフレンドリーで楽しく過ごせます。部屋のエアコンが効かない時も、丁寧に見てくれて無事復旧。 <残念だった点> ・一方、4つ星ホテルとしてサービス面はちょっとイマイチ。ビーチタオル1人1枚には驚きました。ビーチのデッキチェアには、飲み物などを置くミニテーブルもありません。 ・朝食バイキングは、南国リゾートとしては品数が貧弱で極めて残念。またミネラルウォーター含めて、レストランやカフェは目が飛び出るほど値段が高いのでご注意。なお、レストランなどはハエが多く、ちょっとうっとうしいかもしれません。(これはやむを得ませんが) ・その他にも、ガラスが破れたシュノーケルマスク、湿気で固まったレストランのスティックシュガー、カビの生えた割り箸、出発時刻の事前レター忘れなど、サービスは全体的にお粗末。おおらかな気持ちで楽しむ気持ちが大切と感じました。 ・ただこうしたマイナスを差し引いても、やはりボラボラは素晴らしく、料金の安さを考えると十分評価できるホテルです。
Comment from Hotel Management
Jul 23, 2016 by SYD, Hotel Management
親愛なるお客様へ この度は当リゾートボラボラパールビーチリゾート&スパへご宿泊いただき、 また貴重なお時間の中、ご意見をいただきまして、誠にありがとうございます。 お客様のご期待に沿えることが出来ず、私どもスタッフ一同、深くお詫び申し上げます。 特に、シュノーケルマスクや箸に関しては、私どもの不手際であり、本来ならば整った状態で提供すべきところが至らず、 大変失礼いたしました。改めてお詫び申し上げます。 この度のご指摘を、早急に改善し、サービス向上を約束させていただきます。 勝手ではございますが、次回ご来館のチャンスをいただき、必ずすてきなご旅行となりますように勤めさせていただきます。 貴重なご意見をありがとうございました。
5 out of 5
by Elizabeth

Una estancia para el recuerdo!!! Hermoso!!!

Posted May 2, 2016 on Hotels
Una estancia para u
Comment from Hotel Management
Jul 23, 2016 by SYD, Hotel Management
Querida Elizabeth, Gracias por este gran comentario sobre su estancia en el Pearl Beach Bora Bora Resort y Spa usted. Estamos encantados de ver que haya disfrutado el lugar y esperamos verte de nuevo en el futuro. Esta respuesta ha sido escrito con un traductor automático, gracias por su comprensión. Sinceramente
5 out of 5
by A verified traveler

Excellent!!!

Posted Apr 7, 2016
Pros: Views are incredible amazing..
Location: Do the 4X4 safari and take pictures in two spots over the mountains... breathtaking! . If want to change menu go to Bloody's Mary bar
We more than pleased in this hotel, everything was good, food, facilities, activities and the weather was so nice (even the forecast showed rain and clouds) it was sunny mostly. Enjoyed garden Bungalow and Overwater Bungalow (highly recommended) specially for couples.. in a word : Excellent.
Comment from Hotel Management
May 3, 2016 by SYD, Hotel Management
Dear S. Romero, Thank you for taking the time to write this great comment about you stay at the Bora Bora Pearl Beach Resort & Spa. Your gratefulness is our reward... We will be pleased to welcome you again in the future. Sincerely
5 out of 5
by A verified traveler from Midland, MI

Beautiful Beautiful Beautiful

Posted Apr 5, 2016
Pros: The views, the accommodations, the activities offered.
Cons: There was another restaurant on site that was not open during our stay in March/April that would have been nice if it were open.
Location: Jetski, canoe, paddle board, fish, deep sea fish, 4x4 excursion, parasail, lots of stuff.
Spent 8 nights and 9 days in this marvelous resort in beautiful Bora Bora. Upon arrival, received lovely flower lei at the airport followed by a short boat ride to the resort. Since we arrived early, the hotel put us in a transition room (shower, toilet, daybed) allowing us to change clothes and keep our luggage until our over the water bungalow was available. The color of the water in Bora Bora varies from light blue/aqua to dark blue deepening on the depth. It was the most amazing color I've ever seen. The bungalow was very nice, as we had 4 in our party, they had it set up with the built in day bed plus an additional cot which worked perfectly and was plenty of room. The staff was very nice and accommodating. The restaurants were decent. The excursions were fun. I can't wait to go back!!
Comment from Hotel Management
May 3, 2016 by SYD, Hotel Management
Dear Karen, Thank you for telling us about your stay at the Bora Bora Pearl Beach Resort and Spa. We are glad to read that you had good time in our paradise. We actually have 3 restaurants open all year round : the Tevairoa for breakfast and dinner. The Sunset burger for dinner and the Miki Miki for lunch. And during high season the Ambrosia (italian restaurant) while Sunset burger is closed. We are sorry not to provide you the correct information. We hope to have the pleasure to welcome you again in the future. Sincerely
5 out of 5
by A verified traveler from Toronto, Canada

Amazing beach, great overwater bungalows

Posted Mar 24, 2016
Pros: Beach and overwater bungalow - 33
Cons: Pool
Location: On a private island. We enjoyed the kayaks and padle boats and did not leave the property. Loved it! Polynesian show was the best we have seen there.
Staff is local and very nice. Beach is amazing, overwater bungalows are excellent and worth the money. Breakfast is excellent. Pool requires update.
Comment from Hotel Management
Jul 21, 2016 by SYD, Hotel Management
Dear Guest, Thank you so much for telling us about your stay at the Bora Bora Pearl Beach Resort & Spa. We are glad to see that you enjoyed your stay with us. We hope to see you again in the future. Sincerely
5 out of 5
by A verified traveler from Des Moines

Most amazing hotel experience of my life.

Posted Mar 14, 2016
The idyllic location on a lagoon in Bora Bora would be enough to to make this hotel stand apart- but the warm, friendly staff, outstanding food, activities available put my experience here way over the top!
Comment from Hotel Management
Jun 30, 2016 by syd, Hotel Management
Dear Mike, Thank you for taking the time to post this tremendous review about your stay at the Bora Bora Pearl Beach Resort and Spa. We are so glad to read that our services exceeded your expectations. This is the best reward the whole team can get. We wish to welcome you again in the future. Sincerely