Ratings based on 62 Verified Reviews

4.8 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great experience staying at hotel

Posted Feb 24, 2017
Pros: Staff friendliness
Cons: Room air circulation, i.e. coolness, but I heard from the locals that a short time prior to my arrival, the hotel a/c system broke.
Location: Scuba diving and jet ski available on-site (fee) and hotel provides other water activities equipment (no fee).
The hotel is located outside of the mainland and requires a boat ride to and from. I really didn't mind this since I enjoyed being secluded. For the most part, it's a free boat ride that runs on a schedule, execpt around dinner time which will cost a fee. The boat will take you to the sister hotel (Le Moana) and outside of Le Moana there's an AVIS car rental, so you can rent a small car and drive around the island if you wanted. When you get to the main road for Le Moana, there's a convenience store a short walk away to get your knick-knacks. The expedia excursion I've done, picked me up directly from the hotel dock. Look for the happy hour time to drink up. If you are looking for recommendation on staying on mainland or ouside of it, I definitely preferred the outter islands. We happened to walk to the other side of the hotel where we could see the waves, you can't see that with staying on the mainland since the sorrounding water is very calm. Also, if you are traveling as a family, I would recommend staying mainland since there's a shuttle boat that will take you there for free and the boat rides can get costly.
Comment from Hotel Management
Mar 2, 2017 by Stéphane Massarini, Hotel Management
Dear Anonymous, 'Ia Ora na from Bora Bora We would like to extend our most sincere thanks and appreciation for sharing such nice feedback about our Resort and our dear associates ! Your global appreciation is detailed and will certainly help the Expedia community. We are so honoured to receive such praises and acknowledgements. It is truly rewarding when our Guests recognize our commitments to offer high quality of service. We trust we will have the opportunity to welcome you once again to this beautiful island paradise of ours. Mauru'uru roa, Stéphane Massarini, General Manager
5 out of 5
by A verified traveler

Posted Dec 22, 2016 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Dear Anonyme, 'Ia Ora na from Bora Bora Thank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service. We trust we will have the opportunity to welcome you once again to this beautiful island paradise of ours. Mauru'uru roa, Stéphane Massarini, General Manager
5 out of 5
by A verified traveler

Amazing location

Posted Oct 24, 2016 on Hotels
Bora Bora is a stunning location and the hotel is a perfectly located with an amazing view of main island and crystal clear waters
5 out of 5
by A verified traveler

Heaven on earth.

Posted Sep 16, 2016 on Hotels
The resort is paradise! The bungalows are huge and glorious. The only let down was the quality of the beach bbq, it was underwelming.
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Dear Traveler, 'Ia Ora na from Bora Bora Thank you for the 5-star review! We believe that we have the best team in the business, and we are delighted that you agree. We are happy to read that you thoroughly enjoyed your stay and received outstanding service. We are grateful for your support and hope that we may have the pleasure of welcoming you again. Mauru'uru roa, Stéphane Massarini, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Incredible location and the "huts" were amazing.

Posted Jun 30, 2016
Pros: The facilities, the location, the rooms.
Cons: The restaurants seemed like they needed more staff and the food could be improved.
Location: We did a 4 hour snorkeling trip and tour around the island in a private boat - best experience ever!
Bora Bora is an amazing place and the Intercontinental is in the best location on the island. The staff and service fell short. The meals are very expensive but the food and service in the restaurants didn't live up to expectations.
Comment from Hotel Management
Jul 1, 2016 by Stephane Massarini General Manager, Hotel Management
Dear Anonymous, Ia Orana from Bora Bora Thank you very much for sharing your feedback. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward. We feel sorry that you did not appreciate the quality of our menus which are highly appreciated by our European clientele and majority of our international guests . Your comments will be debriefed shortly with the head of department concerned and is receiving my personal care. We trust we will have the opportunity to welcome you once again to this beautiful island paradise of ours. Stephane Massarini, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

paradise

Posted Mar 7, 2016
Our stay was like a dream, the hotel was more better than we expected, i highly recommend for everyone :)
Comment from Hotel Management
Sep 27, 2016 by Stéphane Massarini, General Manager , Hotel Management
Dear Kamo and Stephy, Ia Orana from Bora Bora Thank you for taking the time to share your experience with us on this platform. We are so pleased to read your stay at the InterContinental Bora Bora Resort and Thalasso Spa has exceeded your expectations. It is also delightfull to see that you had a fantastic romantic dinner. We hope to have the opportunity of welcoming you again in a near future Mauruuru roa, Stéphane Massarini, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Mel

Best hotel ever before

Posted Jan 26, 2016 on Wotif
Great hotel location and very nice staff in hotel, service are also very good.
5 out of 5
by Eric from Atlanta

Highly recommend-gorgeous

Posted Dec 7, 2015 on Hotels
Beautiful! Most relaxing place ever
Comment from Hotel Management
Feb 13, 2016 by ICthalasso, Hotel Management
Dear Eric, Warmest Greetings from Bora Bora, Thank you very much for posting such a nice review! We are thrilled to read that you had a wonderful time with us; our prime aim is to provide a relaxing environment in a paradisiac scenery. We hope to see you soon, so you can admire the beauty of Bora Bora once again… Sunny Regards Stéphane Massarini General Manager
5 out of 5
by Expedia from Nahant

Heavenly Paradise

Posted Nov 20, 2015 on Hotels
The most peaceful, quiet place on earth.
Comment from Hotel Management
Jan 23, 2016 by ICthalasso, Hotel Management
Dear Guest, Ia Orana from Bora Bora, Thank you very much for posting such a nice review! We are thrilled to read that you enjoyed some peaceful holiday with us. Our prime aim is to provide a relaxing environment in a paradisiac scenery. We hope to see you soon, so you can admire the beauty of Bora Bora once again… Sunny Regards Stéphane Massarini General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Vancouver Canada

beautiful upscale hotel

Posted Oct 11, 2015
Pros: Attentive staffs, beautiful location, cleaniess, very spacious rooms
Cons: Check in can speed up a little
Location: We were there to enjoy to resort so we did not go through the trouble of taking a 20 min boat ride each way to town.
It's on the best location on Bora Bora. Staffs were superb in attending to every detail and the needs of every guest. We were switched to this hotel when the one we booked cancelled on us for some reason, so we did not do any research on what this hotel is like. We were placed on the bungalow that faced the dock, which was the worst spot on the premises. So we talked to the manager and he was more than accomodating. We still have to stay at the "not so good" location for 1 night but he upgraded us to a diamond villa the next day which was amazing. (The room is still the same but the view is so much better!) Waking up in the morning seeing the mountain rather than boats going in and out. We would have spent more for this room in the first place if we had known. After all, you spend a fortune getting there. Anyway, we had a great time and highly recommend Intercontinental Thalasso Spa at Bora Bora.
Comment from Hotel Management
Oct 13, 2015 by #ICthalasso, Hotel Management
Dear Anita,Greetings from Bora Bora, We would like to extend our most sincere Mauru'uru for sharing such a nice feedback about our Resort and our dear associates! We hope to see you soon in our resort, so we can take care of you once again. Regards Stéphane Massarini General Manager