Ratings based on 36 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from California, USA

Impressive but not perfect

Posted Dec 5, 2016
Pros: Although the hotel was almost full, you never see anyone, anywhere: you have the beach for yourself, no lines, and lots of privacy
Cons: Eliminate charges such as shuttle boat to the sister hotel (Intercontinental Talahaso). If free we would have gone there to have diner or some drinks
Location: Picture-perfect view from the hotel, pleasant walks to restaurants nearby.
This is our second stay at this hotel. First time was a few years ago, under different management. We think it went from excellent to just good. Note that some problems are not due to the hotel, but to the island: overall, Bora Bora seems too expensive for what it has to offer and you have the feeling that all tourism companies are fixing prices like similar -and very high- prices for restaurants of widely different quality, t-shirts for $30+ anywhere in the island, chinese-made souvenirs costing 5 times what you pay in Hawaii for a similar item (like refrigerator magnets for $10 US a piece)
Comment from Hotel Management
Dec 6, 2016 by Laurence Levy, Hotel Management
Dear Valuable guests, Ia Orana from the InterContinental Bora Bora Le Moana Resort! We trust you had a safe and comfortable trip back home. I would like to thank you for having taken the time to fill out our guests comments form, and I sincerely apologise that, in your experience, we have fallen short your expectations. The matters you have raised will be investigated thoroughly with the staff and Department Heads involved and are receiving my personal attention. Once again, I thank you for your helpful suggestions. Comments such as yours are vital to our continued success. Please accept again our sincere apologies about the misadventures that you encountered during your stay. Yours sincerely, Laurence Lévy General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

A Warm Welcome Here

Posted Sep 16, 2015
Pros: The friendliness of the staff stood out to us, we felt very welcome from the get-go.
Cons: Perhaps a few more organised activities, well marketed?
Location: The island is small enough that you can get anywhere without too much trouble, we would recommend 4WD and snorkelling tours.
My husband and I stayed for 3 nights in an OWB with a lagoon view. Our bungalow was spacious with a good sized bedroom, lounge and bathroom. We loved the look-out into the lagoon from our deck. The restaurant/bar for lunch had a great menu and we enjoyed the food. We only had one mis-fire with the staff; we didn't hear back on a dinner and fishing trip we enquired about. Short walk to convenience store. Pick-ups provided by most restaurants for dinner. Were told this resort is on the side of the island that bears the brunt of the winds and we it was windy during our stay - probably the time of year.
Comment from Hotel Management
Sep 18, 2015 by Laurence Levy, Hotel Management
Dear Valuable guest Iaorana, We thank you for your kind feed back that we shall share with our team. We are very proud to have reached your expectations and look forward to welcome you back for a future occasion. Best sunny regards Mrs Laurence Levy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Excelent hotel.

Posted Aug 6, 2015
Pros: Clean, quiet, nice beach!
We stayed in an overwater bungalow and it was excellent. The hotel staff is super friendly. Outstanding service provided by Vahine. She is very lovely! Great place to stay.
Comment from Hotel Management
Aug 9, 2015 by Laurence Levy, Hotel Management
Dear Andres Iaorana, We hope you had a safe and comfortable trip back home. We would like to thank you for your time sharing this wonderful review. It is a real pleasure for the whole team to read your warm comments that we shall share with our team with a special thanks to Vahine. Very pleased to learn that you enjoyed your stay with us, and that you loved the property. We would be very happy to welcome you back. Yours sincerely, Mrs Laurence Levy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area, USA

Just a dream

Posted Aug 4, 2015
Pros: ocean, rooms, staff.
Cons: Don't even know
Location: Definitely things to try: snorkeling, jet ski, aquabike (if you or somebody in your family doesn't dive)
Happen to be one of best vacations I ever had. Perfect location, awesome bungalow (over water), very friendly and dedicated staff, incredible sea. Even weather happen to be ideal (not related with hotel itself though).
Comment from Hotel Management
Aug 6, 2015 by Laurence Levy, Hotel Management
Dear Vitaliy Iaorana, We hope you had a safe and comfortable trip back home. We would like to thank you for your time sharing this review. It is a real pleasure for the whole team to read your warm comments. Very pleased to learn that you enjoyed your stay with us, and that you loved the property. It seems that you did catch up the real spirit of Le Moana and enjoyed every minute of your stay with us. We would be very happy to welcome you back. Yours sincerely, Mrs Laurence Levy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

FABULOUS ACCOMMODATION, FABULOUS VIEWS

Posted May 18, 2015
Pros: Extremely well presented, clean with splendid gardens.
Cons: Always a difficult objective however developing a greater consistency in service levels should be a management goal.
Location: Fantastic location. Plenty of water and land based activities available. Tranquil setting with views to die for.
We stayed in an overwater horizon bungalow. Room was spotless on our arrival and was cleaned meticulously each day. Food and beverages were great although quite expensive. Staff on the whole were pleasant and provided good service. Great recreational equipment for hotel guests use. Fantastic views from our private deck.
Comment from Hotel Management
May 19, 2015 by Laurence Levy, Hotel Management
Dear Bomberman Iaorana, We thank you for your kind comments and hope you had a safe trip back home. You can be sure that our main goal is to satisfy our guests satifaction and we do train our team on a great consistency in service levels. Thank you for your great rating. We hope to welcome you on a future occasion. Sincerely yours Mrs Laurence Levy General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Beautiful and amazing place.

Posted Apr 20, 2015
We stayed in a beach bungalow for 4 nights.The resort employees were very friendly and helpful. This place is very beautiful with stunning lagoon view and with white sand beach. We simply loved this hotel. Unforgettable this best place I've ever seen.
Comment from Hotel Management
Apr 28, 2015 by Laurence Levy, Hotel Management
Dear Valuable guests, We hope you had a safe trip back home. We thank you for your kind rewiew and shall share your wamr comments with our team. There is no better thanks for us than having happy people in house. We look forward to welcome you in the future. Best sunny regards Mrs Laurence Levy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing

Posted Feb 9, 2015
Best place I've ever stayed at. An experience to be had
Comment from Hotel Management
Mar 6, 2015 by Laurence Levy, Hotel Management
Dear Happy Guests, Thank you so much for this short but valuable review. We look forward to welcome you back in the future. Best regards Mrs Laurence Levy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from costa rica

Bora Bora honeymoon

Posted Feb 1, 2015
We arrive early (9am) and without even asking they check us inn our room, no charge no fuss. The staff knows our name from the airport till our whole stay. The hotel was under repair but we didn't even feel it, the staff always compensated everything, words will never describe the beauty of the place. I would recommend the hotel to anyone and please when in bora bora do the manta ray, stingray, shark tour; ride the bike around the Island. Amazing experience
Comment from Hotel Management
Mar 12, 2015 by Laurence Levy, Hotel Management
Dear Valauble honeymooners Iaorana, We hope you had a safe and comfortable trip back home. We are taking the opportunity to congratulate you one more time for your honeymoon! Thank you for recommending our property on this review. You have catched the real spirit of Le Moana. It is a real pleasure for the whole team to read your warm comments. We hope you will come back in our small paradise, maybe on an another special occasion! Yours sincerely, Mrs Laurence Levy General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

True Bora Bora Experience

Posted Dec 31, 2014
Over water bungalows are very comfortable with beautiful views of the gorgeous lagoon. The air conditioning needs to be upgraded, however. Broke down several times during our stay. The general manager, Ms. Levy, lends a very personal touch to the hotel (which is rare) and we very much appreciated that. Recommend Bora Bora Yacht Club for dinner and Pure Snorkeling w/Ben.
Comment from Hotel Management
Jul 4, 2015 by Laurence Levy, Hotel Management
Dear Valuable guests from Los Angles Iaorana, We hope you had a safe and comfortable trip back home. We would like to thank you for your time sharing this wonderful review. It is a real pleasure for the whole team to read your warm comments. There is no better thanks for us than having happy guests in house. We would be very happy to welcome you back. Yours sincerely, Mrs Laurence Levy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from a

Great bora bora experience

Posted Dec 27, 2014
Hotel staff was awesome from start to finish. Spent Christmas holiday over there and can't complain about a thing. You can visit their sister hotel for free if you book spa treatment, if not it's only $20 but worth it. Food was fresh and plenty of beach activities for free. Bungalow 11 was perfect!
Comment from Hotel Management
Jul 4, 2015 by Laurence Levy, Hotel Management
Dear Valuable guests Iaorana, We hope you had a safe and comfortable trip back home. We would like to thank you for your time sharing this wonderful review. It is a real pleasure for the whole team to read your warm comments. Very pleased to learn that you enjoyed your stay with us, and that you loved the property. We would be very happy to welcome you back. Yours sincerely and Happy New year ! Mrs Laurence Levy General Manager