Too hot to handle
Posted Apr 15, 2016
This is a stunning resort, which I would love to give a 5 star rating BUT can't due to the lack of air-conditioning.
For some this is not a deal-breaker; for us, being in a room that topped 27 degrees Celsius (even overnight) was stifling and prevented us from being able to relax, cool off, and sleep well, and contributed to feeling nauseous, dizzy and generally unwell. We were reluctant to open the doors and windows given the mosquitos (rooms are equipped with mosquito netting around the beds, and mosquito repellant – given the Zika outbreak in Tahiti several years ago, we wanted to minimize exposure).
We spoke to the hotel who sent the maintenance man on several occasions to fix the A/C, with no success. Additionally we asked for a fan, only to be told there weren't any on the resort. After complaining more, we were offered another bungalow which, unfortunately, suffered from the same issue. We were not the only couple to encounter this problem—the couple staying next to us also moved rooms, which we overheard was also due to a lack of A/C.
We were told that A/C rarely worked in French Polynesia due to the tropical climate and extreme heat, and that the bungalows are over the water & receive “reflected heat” from the lagoon. Unfortunately, we had just spent 4 days in an over-water bungalow in Moorea (which was 5 degrees warmer), and had fantastic A/C at that hotel.
It was only when I threatened to check out that (miraculously) a fan appeared.