Ratings based on 48 Verified Reviews

3.8 out of 5
75% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near beach.

Posted May 18, 2015
Pros: Staff was great, activities outstanding.
Cons: Beds needs to be improved. They were very very uncomfortable, the AC didnt get cold even when it was hot outside.
Nice resort but the beds are very uncomfortable. They need new beds as mine felt like it was there for years and years or lots of heavy people have laid in it for a long period of time.
Comment from Hotel Management
Jun 15, 2016 by General Manager, Hotel Management
Thank you for sharing your comments and for choosing Sofitel for your holidays at Bora Bora! Your feedback is very important for us as it allows to improve our guests' experience with all the considerations of your remarks. We hope to have the oportunity to welcome you back in a "Magnifique" way. Mauruuru.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Apr 30, 2015
Awesome overwater bungalow! Requested to be far out... Definite privacy which was nice. Overall wonderful stay for the value.
Comment from Hotel Management
Jun 15, 2016 by General Manager, Hotel Management
Thank you for sharing your experience ! We are very delighted that you have found your Paradise in Sofitel Bora Bora. All our teams would like to thank you for such a fantastic feedback. Maururu maitai and come back soon !
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, wonderful staff.

Posted Jan 4, 2015
Between the sister resort which is a private island and coral reef garden close by a quick kayak ride away. This was a great resort for those couples looking for adventure and fun. Hotel and entertainment staff are the friendliest and nicest people. I recommend renting a bicycle for a week to explore the island to meet locals and do shopping in town. Taxis are readily available too.
Comment from Hotel Management
Jun 15, 2016 by General Manager, Hotel Management
Iaorana and thank you for sharing your experience in Sofitel Bora Bora ! We are very delighted that you had a Magnifique stay in our little piece of paradise. We hope to welcome you back soon ! Mauruuru !
2 out of 5
by A verified traveler

Posted Dec 2, 2014
Don't expect excellent customer service. Our air conditioning and TV didn't work and we called 3 times. They never came to fix it.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Iaorana from Sofitel Bora Bora Marara Beach Resort. Thank you for taking time to share with us your experience during your stay in our Resort. We want to apologize about the convenience you have encountered in our Resort. Thanks to your feedback we will be able to improve our guests' experience, with taking in consideration your remarks. We hope to welcome you back in the future. Mauruuru.
3 out of 5
Recommended
for Everyone
by A verified traveler from uk

Very expensive hotel with very average service

Posted Nov 24, 2014
Pros: Day pass to island.
Cons: Staff motivation. Too much talk on mobile phones while at work
Location: Good location, near town. Enjoyed cycle ride around island.
Too many staff with not enough to do. Beach staff poor. Beach kayaks poor condition. No single kayaks. Visit to Island was magnificent but double kayak was unstable so we did not use it. Other couple did and fell out!. Reception staff very helpful. Baristas helpful.
Comment from Hotel Management
Jun 15, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your experience and thoughts in your comment. We're very sorry to hear of the inconveniences you experienced during your stay. We do appreciate your feedback, as it allows us the opportunity to review the occurrences in an effort to improve the guest experience. We hope to have the opportunity to welcome you back again in a Magnifique way. Mauruuru.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful stay!

Posted Nov 10, 2014
I spent one amazing week in this Hotel. They offer a great price and the hotel is great. Also, the staff was very nice. I totally recommend this.
Comment from Hotel Management
Jun 21, 2016 by General Manager, Hotel Management
Iaorana from Bora Bora ! Thank you so much for your Magnifique comment, all of our Ambassadors would like to thank you for such a feedback. We are very delighted that you enjoyed your stay with us, and we look forward to welcome you back in the future. Mauruuru !
2 out of 5
by A verified traveler from Switzerland

Posted Oct 23, 2014
Too expensive for what it is. Garden bungalows noisy, at the street, no maintenance.
Comment from Hotel Management
Jun 21, 2016 by General Manager, Hotel Management
Iaorana from Sofitel Bora Bora Marara Beach Resort. Thankk you for taking time to share with us your experience during your stay in our Resort. We want to apologize about the convenience you have encountered in our Resort. Thanks to your feedback we will be able to improve our guests' experience, with taking in consideration your remarks. We hope to welcome you back in the future. Mauruuru.
1 out of 5
by A verified traveler from Sydney, Australia

Worst hotel I have stayed in in a number of years!

Posted Oct 9, 2014
Pros: The location.
Cons: Just about everything needed improvement. I did not find any of these issues at the Intercontinental in Tahiti or Moorea.
Dinner the first night was disappointing as we had to be moved as someone else had apparently already been allocated this table. We could not see the show from where we sat. Food quality was appalling. One lunch time at the bar my daughter's dinner arrived after mine was completely finished. We were charged twice for transfers and no reimbursement for their mistake. I also did not like sharing the pool with a large number of local children as I was there for a holiday away from children. Overall very disappointing and \I would not recommend anybody to stay at this hotel.
Comment from Hotel Management
Jun 15, 2016 by General Manager, Hotel Management
Iaorana and thank you for giving us your opinion at the Sofitel Bora Bora Marara Beach Resort. We are very sorry for the inconveniences you had during your stay. Your feedback is very important as it allows us to improve our guests experience, with a sincere consideration of your comment. Thank you again for your stay at Sofitel Bora Bora Marara Beach Resort and we hope to welcome you back in our Resorts. Mauruuru.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Overwater bungalow without the excessive price

Posted Oct 5, 2014
Pros: There really wasn't anything I didn't like.
Cons: They could stream line the checking in process a little better on communication between the staff and house keeping as to room readiness.
Location: It is a very convenient location to a couple of markets where you can buy things to make sandwiches and other things to save money.
We had a very pleasant stay at the Sofitel Marara in Bora Bora. The price was less than some of the higher end places like St. Regis and Intercontinental, and I could not see that those were any better. We stayed in Bungalows # 56 and then moved to 58, and we were right over the water with our own steps down to the lagoon. The room was clean and the bed was very comfortable. Our friends also thought their bed was very comfortable. We had an issue with not getting into our room until 3pm, but they gave us each a free drink to help with the waiting :-) The grounds are lush and beautiful.
Comment from Hotel Management
Jun 15, 2016 by General Manager, Hotel Management
Iaorana from Bora Bora ! Thank you so much for your Magnifique comment, all of our Ambassadors would like to thank you for such a feedback. We are very delighted that you enjoyed your stay with us, and we look forward to welcome you back in the future. Mauruuru !
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu

Awesome, very beautiful and relax ing

Posted Oct 1, 2014
Great honeymoon, everything was perfect, beach, water, locals, just awesome
Comment from Hotel Management
Apr 4, 2015
Thank you for sharing your great ewperience with us.