Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
76% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Cons vs Pros

Posted Sep 23, 2016
Pros: Beach was nice.
Cons: Rooms, pool & gym need updating, food DEFINITELY needs improving, all bedding - pillows, blankets, and mattresses need replacing and wifi strengthened
Location: Location is ok. Bad sewer smells when walking on street north of hotel. Downtown Taitape is about a 15 min drive.
We first stayed at the Sofitel Marara Bora Bora 5 years ago. It definitely needs an update. Anita at Concierge was very nice and helpful. Checkin was a bit unorganized but they offered us breakfast and an early Checkin. Food was terrible, pillows and blanket smelled extremely disgusting - had to request new pillows and Wifi is also very sketchy. Will not be returning!
Comment from Hotel Management
Sep 24, 2016 by General Manager, Hotel Management
Iaorana from Bora Bora ! Thank you for sharing your experience at Sofitel Bora Bora Marara Beach. Your feedback is very important for us as it allows to improve our guests' experience with all the considerations of your remarks. We hope to have the opportunity to welcome you back in a "Magnifique" way. Mauruuru.
5 out of 5
by Laurent

Posted Aug 27, 2016 on Hotels
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Iaorana and thank you for sharing your experience in Sofitel Bora Bora Private Island !
4 out of 5
by Robert

beach bungalow

Posted Aug 16, 2016 on Hotels
Loved being RIGHT on the BEACH!
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Iaorana and thank you for sharing your experience in Sofitel Bora Bora Marara Beach Resort !
5 out of 5
by A verified traveler

My five stars go to the all the stuff Maruru

Posted Aug 1, 2016
Very nice The only thing that it was the worst there was nothing and I mean nothing for children to be entertained It seems that everything is set up for honeymoon
Comment from Hotel Management
Aug 1, 2016 by General Manager, Hotel Management
Thank you for sharing your experience ! We are very delighted that you have found your Paradise in Sofitel Bora Bora. All our teams would like to thank you for such a fantastic feedback. Maururu maitai and come back soon !
3 out of 5
by A verified traveler

Bad experience

Posted Jul 26, 2016 on Hotels
The old lady at the concierge desk would try to understand what we wanted , she would just put her opinion in first place. The younger gentleman on the other hand would go an extra mile try his best in doing his job. They wouldn't allow us to use the room for a late check out, stating that the room would be occupied as soon as we checked out (what we discovered was a lie), instead they let us use an old bathroom for us to take a shower before our flight. This hotel is not worth for the price. Wouldn't go back!
Comment from Hotel Management
by General Manager, Hotel Management
Write your comment.Iaorana from Bora Bora ! Thank you for your opinion which is very important for us. We are really sorry for the problems encountered. Your comment will allow us to improve our guests experience. Hoping to welcome you again at the Sofitel Bora Bora Marara Beach Resort.
4 out of 5
by Tracey from Labrador, Canada

Pics of place don't compare to the real thing

Posted Jun 16, 2016 on Hotels
Stayed on private island first 5 days, amazing had overwater bungalow, moved into garden view last nite there and it was nice, staff are exceptional and manger went completely beyond expectations with little issue we had, would def recommend this hotel to anyone travelling to bora bora, walking distance to little restaurants down the street as well
Comment from Hotel Management
Jun 21, 2016 by General Manager, Hotel Management
Iaorana and thank you for sharing your Magnifique experience at Sofitel Bora Bora! We were very delighted to host you and we look forward to welcome you back again !
4 out of 5
by Allan from Amiens

Court séjour

Posted Jun 14, 2016 on Hotels
Simple séjour d'une nuit en pilotis.. Chambre et lit très très confortable.. Cependant pour un hôtel de ce type et aussi cher il serait temps de rénover pour que cela reste un vrai lieu de paradis...
Comment from Hotel Management
Jun 21, 2016 by General Manager, Hotel Management
Iaorana de Bora Bora. Merci d'avoir pris le temps de nous partager votre expérience lors de votre séjour au Sofitel Bora Bora Marara Beach Resort. Votre opinion est très importante et nous permet d'améliorer notre expérience clientèle. Nous espérons pouvoir vous accueillir à nouveau très prochainement. Mauruuru ro'a !
4 out of 5
by A verified traveler from M

Lovely hotel, friendly staff and beautiful views

Posted Jun 6, 2016
My husband and I spent 7 days at the Sofitel celebrating our 20th Wedding Anniversary. The lagoon view bungalow was spacious, clean and well equipped (aside from a fridge that didn't work). Overall this Sofitel hotel does need a spruceup as throughout it looks tired, however I feel this is reflected in reduced accommodation rates. Hotel staff are wonderful and friendly, there is a great breakfast buffet, good entertainment on offer and tour options. The Ecotour was the highlight of our trip! Matira beach is 10mins walk - Stunning! What a beautiful part of the world to visit!! Mauruuru Sofitel for accommodating us on such a memorable trip!
Comment from Hotel Management
Jun 15, 2016 by General Manager, Hotel Management
Iaorana from Bora Bora ! Thank you so much for your Magnifique comment, all of our Ambassadors would like to thank you for such a feedback. We are very delighted that you enjoyed your stay with us, and we look forward to welcome you back in the future. Mauruuru !
4 out of 5
by A verified traveler from Seattle

Posted May 2, 2016
Pros: Great Location, great pool, great bar, great rooms, Great Snorkeling.
Cons: The hotel grounds could use a bit of love....- but for the price (compared to other resorts in and around bora bora) understandable/worth it.
Location: Staying on the mainland rather than a small private motu made SO MUCH SENSE. We walked or taxi'ed to all of our activities. GREAT location near Matira
Great Activities staff, they helped us book EVERYTHING we could possibly want. Zofia was amazing and anticipated our every want and need! Even with tropical storms we made the most of it and had an even better trip than we could have ever imagined.
Comment from Hotel Management
Jun 15, 2016 by General Manager, Hotel Management
Thank you for your sharing your great experience at Sofitel Bora Bora. Your comments are important for us and it was great to host you in our property at Bora Bora.
4 out of 5
by A verified traveler from Maui

From one paradise to another

Posted Mar 31, 2016 on Orbitz
Pros: We were assigned to the best bungalow on the property with a view of the lagoon, the optimum privacy and the well appointed interior of the unit.
Cons: Just a little more attention to housekeeping. The shower showed a little mildew in the corners and some ledges were dusty.
Location: The location was fine and we were able to walk to a nearby convenience store. There is so much to see and do at the resort and tours can be arranged.
The reason for my title is that we live in Hawaii. From our welcome at curbside to our visit with the hotel manager while waiting for our return taxi, the experience was amazing. We interacted with several of the staff and everyone from porter, to bar, to room service and ocean activities was courteous, energetic and served with a smile. To us, that is the no. 1 reason to return and promote a vacation spot.
Comment from Hotel Management
Jun 15, 2016 by General Manager, Hotel Management
Thank you for your sharing your great experience at Sofitel Bora Bora. your comment are important for us and it was great to host you in our property at Bora Bora. We look forward to welcome you back in the future. Mauruuru !