Ratings based on 141 Verified Reviews

3.0 out of 5
45% of guests recommend
3.3 Room cleanliness
3.1 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Aug 17, 2017 on Hotels
Rooms are comfortable. However the first room assigned to us was very dirty. Lights are not working. Toilet tubs have black molds. No towels preset in the room. Airconditioning wasn't working efficiently. They should always have someone to check and maintain the room condition. After requesting for change of room. The very helpful and friendly staff gave us a better room. They cleaned the room daily- mopped and dried floors. The location of this room is facing the morning sun where all our wet clothes dried up overnight. There are a lot of restaurants around the area specially near the beach side so food isn't a problem. There's a supermarket beside the hotel to buy water or other supplies. The location is very convenient ( 3 minutes away from station 3 beach front ) and the facilities are good ( we love the wave pool ). Staff are very accommodating and pleasant. We had a great stay. Thank you Crown Regency!
3 out of 5
Recommended
for Everyone
by A verified traveler from m

Boracay

Posted May 6, 2017
It was a nice stay but service could be improved. Wifi as stated to be free is not entirely true. You'll be given a voucher that lasts for 4 hours. So you need to enter a new voucher code everytime it expires which is such a hassle. Other than that the hotel is not that far from the beach. About 5 minute walk and that's not too bad. Cheers!
4 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Nice hotel with free shatle to the beach

Posted May 3, 2017
It was good hotel and friendly hotel staff but some room is too far to the lobby but i like the hotel
5 out of 5
by Gloria

We don't have any wash cloth in the bath room

Posted May 2, 2017 on Hotels
My stay was excellent,but the price for the tour of underworld is rediculous ,they serve us a snack after that in which the french fries was cold and chewy
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with oceanarium/aquarium

Posted Apr 19, 2017
Just be wary of the cashier / front office. They will charge you for stained bedding / towels
2 out of 5
by A verified traveler

Posted Feb 19, 2017
Cons: The Hotel is in a super tired state and is in need of wake up renovation
The Hotel is in a super tired state and is in need of wake up renovation
2 out of 5
by Jay

Very friendly staff but service was very poor

Posted Jan 23, 2017 on Hotels
Very friendly staff but was not competent enough. Hot water service is very bad. Literally no hot water was available for shower. One boiler for the entire hotel is no sufficient. Shower pressure is very low. Internet wifi password expired every couple of days and a hassle to update every time. Food was great for breakfast, however it was catered predominantly for chinese tourists. In-house water diving & pool staffs were exceptionally friendly and helpful. House keeping staff was exceptional good. Overall staffs were very kind and helpful, however, more work to be done on the service. Suggest assisting guests in crossing the road or some sort of traffic management system in place.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 27, 2016 on Hotels
3 out of 5
by Kendrick

Posted May 5, 2016 on Hotels
The employees are not ok specially the guards are rude. Their system for check in and check out is not good.
3 out of 5
by A verified traveler

Just off the beach - Nice resort style.

Posted Jan 10, 2016
Pros: Clean, fairly spacious rooms.
Cons: Wifi access was very disappointing - was non-existant. Any noise in the hallway would reverberate loudly in the rooms despite the door being closed.
Location: Close 5 minute walk to the Station 2 beach. Staff were helpful in organising day trips, activities and airport shuttles transfers.
Overall the hotel/resort was nice. Nothing extraordinary though. Staff were lovely and always helpful despite how busy they always were. The location was good - on the main road and only a 5 minute walk to Station 2 beach. Wifi was terrible though - was basically non-existant. Especially frustrating when trying to confirm further details of the holiday and because the hotel boasted 'super-fast wireless internet' on the booking. Wave pool was broken and looked like it hadn't been used for months. The pool was large and shallow throughout. Outdoor bar area was nice. Overall, a nice resort-style hotel better suited for families.