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Reviews of La Bella Casa de Boracay

2 out of 5
La Bella Casa de Boracay
Station 1, Balabag, Boracay Island, Aklan

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 105 reviews" "
Rating 8 - Good. 39 out of 105 reviews" "
Rating 6 - Okay. 25 out of 105 reviews" "
Rating 4 - Poor. 3 out of 105 reviews" "
Rating 2 - Terrible. 9 out of 105 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Nathaniel

Traveled with family
Stayed 5 nights in Mar 2022

6/10 Okay

Paal

Liked: Staff & service
simple and quiet
very simple hotel with simple and bit faded rooms, best feature was that the hotel was quiet.
Stayed 3 nights in Feb 2022
Response from Yoona on Apr 8, 2022
Thank you very much for your positive response..

10/10 Excellent

arnulfo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent staff
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
3 power cuts during our stay. One that lasted almost 2 days before we left with the water supply being cut off on the morning of our last day. Room was dark and practically windowless with the window facing a wall of another building. Booked a room with a shared bathroom which was not very clean and often lacked even toilet paper. Also was very loud during the night and early morning with the room being on the ground floor, reception could be heard all the time with people talking loudly, didn't really ever get a full good nights sleep during my stay.
Stayed 6 nights in Dec 2019
Response from Leona on Dec 30, 2019
Thank you very much for your comment and suggestions, We apologized about what you experience in our property due to typhoon Ursula , We suffered too much our 2 generator was give up , no bank open, no signal open and all of our personnel was trying to clean it is all devastated .. We also no sleep at night .. You can approached us we can release a full refund and transfer to other hotel for your comport ..We are very sorry for your experience ..

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities
Small room
Stayed 2 nights in Oct 2019

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to White Beach
The accommadations was everything we expected and that is was advertised to be. Wifi worked well and a/c and the shower both kept us cozy and comfortable.
Stayed 2 nights in May 2019

8/10 Good

Christine Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
The personnel are very accommodating and friendly. The place is very near the grotto and and the catholic church.
Stayed 6 nights in Feb 2019
Response from Leona on Mar 1, 2019
Thank you very much for your positive feedback.. hope to see you soon..

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

6/10 Okay

Herma Grace

Liked: Staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

FLORENETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very accomodating staffs
Stayed 3 nights in Nov 2018
Response from Yoona on Nov 25, 2018
Thank you very much for your positive response .Looking forward to see you soon..

8/10 Good

Marvin

Liked: Cleanliness, staff & service
Disliked: Room comfort
There's frequent brownout and they dont have generator. We experienced a long brown out on our first night and it gave us hard time to sleep. Staff are polite.
Stayed 2 nights in Nov 2018
Response from Yoona on Nov 25, 2018
We apologized regarding our lapses .. Within this month hopefully our generator will be fix.. Thank you very much for your review..

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from yoona on Nov 7, 2018
Thank you for your rating highly appreciated

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
comforter was short bathroom is sandy and too many used shampoo lying around
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accomodating and respectful staff.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient accommodation
The staffs were approachable, the room was comfortable, the services were good, and specially the location was the best although they are renovating the other side of the hotel.

10/10 Excellent

Jobelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Karen

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Elaine, Washington

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moldy room with terrible smell, will make you sick
Stay away from Room 7 and 6 as both rooms are the worst in the property-smells bad ad you see mold on the walls. The air condition also smells bad whether you turn on or off. These two rooms should be OFF the list so guests don't have to suffer there. If you are one person, the hotel would put you in one of them and telling you the rest is not available when in fact they are vacant. People with asthma should definitely stay away from them. The rate is also not cheap for a room in that bad condition. I won't stay there anymore.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Friendly staff, good breakfast, 2 minutes from the beach, peaceful area. Perfect holidays! We'll be back :)

10/10 Excellent

Ara, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a Family to me
The room is pleasing, it makes you feel comfortable, the staff are very friendly, during our stay there, my gastritis occurred making acid re-flux/heart burn at night, my boyfriend asked them if they had a ginger to make me feel relieved the staff said she had a boiled ginger/ or "salabat" and gave it to me for free. Staff are very thoughtful and will treat you like their family

2/10 Terrible

cat, QC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
The room that was assigned to us does not have bathroom, this should have been included on the description on Expedia. Also, it says that there will be a roll over bed, but the room is too small for even another bed. Smell of room is also not clean. And the hotel is not as seen on the picture, you have to get into a very small street corner to find it. I booked for 3 nights but only used 1 night because we cannot stand the room. I had to get another resort to stay.

8/10 Good

Verified traveler

Liked: Staff & service
nice, hotel close beach
very good and enjoy the holidays. good experience for the helmet driving and atv car.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The aircon was very terrible
We arrive early in the morning and thank you for the early check in but the aircon in the room is not cooling well. It was very noisy that we cannot sleep well. The staff was no t accommodating at all. No sense of urgency.

10/10 Excellent

Margie Dominique, Davao City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back on this hotel next year for our valentines celebration. The location was perfect close to the beach and willy's rock.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel for the room rate
I like the location as its few metres from the beach. Nice breakfast. Con's:- wifi and internet was poor in the ground floor rooms.
Breakfast
Bed
Kitchen area

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Gildo, CORONA, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The HORROR MOTEL IN BORACAY
This motel is really sucks. Hotel.com should drop this form their web sites. The owner is too cheap to fix things such as light switch fixtures, air condition noise was terrible, under wear, clothes, hanging in the hall way. I won't recommend this to any one.

8/10 Good

Mar, Los Angeles, CA

Liked: Cleanliness, staff & service
Off the beaten path
The staff was extremely helpful, but make sure to get a room in their main building and not the annex. The rooms are nicer and off the street. The AC worked very well since the room was pretty small. It was just my fiance and I so we didn't mind. The only issue was if we hung up swimsuits to dry, because of the humidity and the small room, clothes never fully dried. Every morning, we were served a typical Filipino breakfast. Even when we were to leave early the next morning (6am), they still had breakfast waiting for us. There's also free WIFI available on all the floors, but it was quite slow.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Rooms are good and the staff was very friendly and helpful. Beach is just 1 min walk away and breakfast was delicious. Had a great stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time
We just stayed at night to sleep but for me if your budget is tight i recommend this hotel. Good for relaxation far from busy city but just 2 minutes walk to beach

6/10 Okay

Grace

Liked: Staff & service
Ok if cheap
Great for $10, Good for $20, not so good for $30. Room was old and damp the bed sagged but it is much cheaper than neighboring hotels. Frankly, station 1 was ok but station 2 and 3 looked ok too. Watch out for the island tours - we didn't actually get to see any islands on our sailboat.

6/10 Okay

Ville, Helsinki

Liked: Cleanliness
Clean basic homelike place.

6/10 Okay

kampan, Fort worth

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good cheap hotel.
For the price, it is a good hotel. Very close to the beach. The Staffs were very friendly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improve Furnitures!
a little renovation will surely make it a 5, change the old bed. The affordability though is a 5! Staff are good.

6/10 Okay

ririyah, philippines

Liked: Staff & service
Disliked: Cleanliness
affordable hotel near the beach
The staff were accommodating and nice. All what we need were properly provided like free extra pillows and towels.

10/10 Excellent

Farrukh, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near beach
Excellent hotel, everything is so unique inside hotel, very clean room, good breakfast and just 3 min walk to beach.

6/10 Okay

Andrey, Moscow, Russia

Liked: Staff & service
Disliked: Cleanliness
Not far the beach
Good staff, not very far from a nice beach. Good staff, not very far from a nice beach.

6/10 Okay

chong

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Jestin, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay.
I had an excellent stay at la Bella casa, it was quite and clean as requested. Staff are friendly and very helpful.

8/10 Good

Michiko, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Paradise at the right price.
The hotel staff were definitely the highlight of this hotel. Not to say the breakfast and room weren't also lovely. The location for the price is phenomenal. And I also really appreciated that when we were late for our scheduled breakfast they knocked on our door (as I have a tendency to sleep I). If you have enough friends try I book the upstairs loft.

8/10 Good

C. T., Taiwan

Liked: Cleanliness, staff & service
Worth the value
Pros：Easy access to the beach and main road, affordable. Cons：rooms are small, no racks in the bathroom.

10/10 Excellent

vas, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Its a fantastic budget hotel. The rooms were fantastic and located near the beach.

6/10 Okay

Rich, USA

Quiet and Relaxing
I would recommend this hotel for the budget traveler. It is about 150 m to the beach which is convenient enough. The hotel was very quiet and relaxing. The staff was very helpful and made sure we had all we needed during our stay. The hotel was clean, but did not provide daily room cleaning and daily fresh towels. The rest of the experience from the breakfast to the peaceful atmosphere was very good. I will consider staying there if I am ever fortunate enough to return to Boracay

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Close to the beach
Hot water wasn't working so I had to call someone to fix it. They only gave us one pillow each so I had to ask for extra pillows. The blanket was just a sheet. Bathroom was located outside of the room, which I found peculiar. Customer service was excellent, however, and the breakfast served every morning was good.

10/10 Excellent

ricky, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable hotel close to the white beach
booked online not really what to expect.got aircond and ensuite and free breakfast;which i was not expecting.lots staff and will helpfull.

2/10 Terrible

designer, London England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE station 3 end, the write up on their website complete with pics looked good.Well not even the trike drivers knew where this place was.Right on the beach?... Website and write ups totally misleading NO maintenance on site, I had to fix things that didnt work, but I couldnt fix the electric shower so had to move rooms to an even WORSE room. Breakfast was served on the table BEFORE YOU WOKE UP, they knocked on the room to get you up. NO HK it was up to us to ask for that. Still I suppose you get what you pay for.

8/10 Good

me, USA

Liked: Cleanliness, staff & service
pretty ok
Service was fantastic... they let us shower and change after we had checked out and came back to get our bags... Room was meh, free breakfast was meh but good service goes a long way. Also, this hotel is in station 1 just so you know... much quieter, less tourists, slightly cheaper prices
Response from Leona on Nov 9, 2013
Thank you for your positive response.. see you again next time