Ratings based on 286 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel in walking distance of downtown

Posted Oct 14, 2017
Stayed here as part of a pre-tour group touring the wine region. Very walkable city with nice waterfront and great wine museum.
Comment from Hotel Management
Oct 15, 2017 by Sébastien BIZE, Hotel Management
Dear Guets, we all thank you for your excellent feedback. We look forward to welcoming you again at the Hotel Burdigala and in beautiful Bordeaux. Best Regards. Sébastien BIZE General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff

Stylish hotel, great location

Posted Oct 7, 2017
Pros: Convenient location for walking into the heart of Bordeaux
Cons: Room a bit cramped for two. bedroom floor was dirty. Fire alarm through kitchen error early one morning.
Location: Easy walking distance into the Unesco heritage centre of Bordeaux. Great architecture, restaurants, cafes, bars and meuseums.
Easy to reach by bus from the airport (Ligne 1 to Place Gambetta). Friendly and efficient reception, though never dared go to the bar because of the exorbitant breakfast prices. Cafe close by great for breakfast croissants and coffee. The room was very stylish with a giant bed in which you could virtually lose a partner. The real reason for booking here was the location and it was absolutely perfect from that viewpoint. Just a few minutes walk from one of the grand gates of Bordeaux and a wealth of restaurants, cafes, bars and shops all in the well preserved stone of the old city. Some really impressive opposite the quays of the river and the mirror of water is a must. Bordeaux and this hotel hightly recommended for a 3 night city break.
Comment from Hotel Management
Oct 15, 2017 by Sébastien BIZE, Hotel Management
Dear Guests, we thank you for your very positive feedback. We do apologize again for the fire alarm. We look forward to welcoming you again at the Hotel Burdigala. Best Regards. Sébastien BIZE General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Nice hotel close to the centre of town

Posted Sep 24, 2017
Pros: Staff and locality
Cons: Nothing
Location: Heaps, close to coast and close to vineyards.
Great stay in a really nice hotel with excellent staff.
Comment from Hotel Management
Oct 15, 2017 by Sébastien BIZE, Hotel Management
Dear Andrew, we thank you for your excellent comments. As you did experience with us, customer care matters and we are all dedicated to it. We look forward to welcoming you again. Best Regards. Sébastien BIZE General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great location

Posted Sep 11, 2017
Pros: The upscale feel.
Cons: Nothing I can think of.
Location: Walking distance to downtown Bordeaux.
Just outside downtown. Close enough to walk, but far enough away to be quiet.
Comment from Hotel Management
Oct 15, 2017 by Sébastien BIZE, Hotel Management
Dear Bob, we thank you for sharing your feedback after your stay with us. As you said, we are located in the city centre but not in the noisy pedestrian streets full of bars and restaurants. We all look forward to welcoming you again at the Hotel Burdigala. Best Regards. Sébastien BIZE General Manager
5 out of 5
by Lam Tat

Comfortable stay

Posted Aug 27, 2017 on Hotels
Staff speaks perfect English and very helpful. Breakfast is very good and room is spacious. Location is a bit off the centre and need a bit of walk to arrive the interesting old town
Comment from Hotel Management
Sep 2, 2017
Dear Guests, we thank you for your very positive feedback. We look forward to welcoming you again at the Hotel Burdigala. Best Regards. Sébastien BIZE General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 20, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Posted Aug 20, 2017
Very nice check in staff and the location is walking distance to the shopping district. Rooms are clean, with excellent black out shades and no noise. The bar staff was very slow and at times left the bar unattended.
Comment from Hotel Management
Oct 15, 2017 by Sébastien BIZE, Hotel Management
Dear Gus, we thank you for your feedback which will help us to improve our quality of service. We all look forward to welcoming you again. Best Regards. Sébastien BIZE General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

Nice hotel close to attractions and restaurants

Posted Aug 17, 2017
The hotel staff were pleasant and helpful. The hotel was modern and the rooms were light and airy, the bed was comfy and the pillows good. Close to all tourist attractions and restaurants and bars. Overall a pleasent stay. I would recommend this hotel.
Comment from Hotel Management
Oct 15, 2017 by Sébastien BIZE, Hotel Management
Dear Susan, we thank for your very positive feedback. We all look forward to welcoming you again at the Hotel Burdigala. Best Regards. Sébastien BIZE General Manager
3 out of 5
by A verified traveler

Less than Average for the price.

Posted Aug 16, 2017 on Orbitz
Pros: Service was great at the restaurant. Our waiter actually recommended a wine lower in price because the one we ordered was too rough. It was great!
Cons: Following up on repairs. Just wanted my shower to drain so I didn't have to turn off the water and wait for it to drain.
When walking into our room my husband notices the window has a large spider crack in it h, he tells the porter. There is a shear curtain over the window. Later we notice a hole in the bathroom door and later find the next morning that the tub does not drain well. I had to stop my shower so the water did not go on the floor. We mention this to the reception staff, they thank us for telling them. My husband and I figure during the day while we are out they will fix the tub. However the next day I take a shower again an the shower drain is not fix still draining poorly. When checking out that day I tell the reception staff again and they say they will send some one to fix it. Why did they not already fix it. We had dinner at the hotel and it was very nice. Room service menu is poor. very little choice. .
Comment from Hotel Management
Aug 19, 2017 by Sébastien BIZE, Hotel Management
Dear Guests, we thank for your feedback on your stay with us. We are very sorry to hear that you did experience some technicals problems during your stay. We do apologize for that. We always try to solve these issues quickly but unfortunately it is sometimes very difficult to fix drain problems. We do apologize again and hope to have the pleasure to welcome you again in our hotel. Best Regards. Sébastien BIZE. General Manager
5 out of 5
by Asif

Very good stay...

Posted Aug 14, 2017 on Hotels
Overall, really enjoyed my stay. Friendly staff, and very clean hotel. Room was great and quiet. Very comfortable stay.