Centre Hotelier Le Lac, Rue du Petit Barail, Bordeaux, Gironde
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very large campanile yet we were put in a room round the back so couldn’t park outside. The restaurant wasn’t open for dinner which we wasn’t informed about until we arrived which is one of the reasons we booked the hotel. Breakfast was very good though
Michael
Stayed 1 night in Jan 2024
Response from The Reception on Feb 13, 2024
Hi Michael,Thank you for taking the time to leave your review. We are sorry to hear that your experience was not entirely satisfactory.We are also sorry that our restaurant was not open for dinner as you expected. We strive to inform our customers of any changes in our services, and we regret if this has not been communicated to you correctly.We are however happy to hear that you enjoyed the breakfast. Your satisfaction remains our priority, and we hope to have the opportunity to offer you a more positive experience during your next stay.Best regards,The Reception.
8/10 Good
laurent
Nov 19, 2023
laurent
Stayed 1 night in Sep 2023
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Nov 28, 2023
Chers clients,Nous vous remercions d'avoir pris quelques minutes pour nous donner votre avis suite à votre séjour dans notre établissement.Passez une agréable journée,Cordialement,
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Sep 27, 2023
Dear customers,Thank you for the time you've taken to give us your opinion after your stay in our establishment.We're pleased to see that you enjoyed your stay and we hope to see you again at Campanile !Have a lovely day,Best Regards,The Campanile Bordeaux Nord - Le Lac's team
8/10 Good
Robert
Traveled with partner
Aug 19, 2023
Liked: Cleanliness, staff & service
Clean and tidy room and reception area . Pleasant and helpful staff. Continental breakfast was fine
Robert
Stayed 1 night in Aug 2023
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Aug 23, 2023
Dear customers,Thank you for the time you've taken to give us your opinion after your stay in our establishment.We're pleased to see that you enjoyed your stay and we hope to see you again at Campanile !Have a lovely day,Best Regards,
10/10 Excellent
Stephen
Jul 5, 2023
Stephen
Stayed 1 night in Jul 2023
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Jul 7, 2023
Chers clients,Nous vous remercions sincèrement d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement.Nous sommes toujours ravis de pouvoir vous accueillir et de constater votre satisfaction que nous partageons avec toute l'équipe. Nous espérons vous revoir bientôt chez Campanile !Passez une agréable journée,Cordialement,L'équipe du Campanile Bordeaux Nord - Le Lac
10/10 Excellent
BRIAN
Jul 2, 2023
BRIAN
Stayed 1 night in Jun 2023
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Jul 7, 2023
Chers clients,Nous vous remercions sincèrement d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement.Nous sommes toujours ravis de pouvoir vous accueillir et de constater votre satisfaction que nous partageons avec toute l'équipe. Nous espérons vous revoir bientôt chez Campanile !Passez une agréable journée,Cordialement,L'équipe du Campanile Bordeaux Nord - Le Lac
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Jun 2, 2023
Chers clients,Nous vous remercions d'avoir pris quelques minutes pour nous donner votre avis suite à votre séjour dans notre établissement.Passez une agréable journée,Cordialement,
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Dec 13, 2022
Chers clients,Nous vous remercions sincèrement d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement.Nous sommes toujours ravis de pouvoir vous accueillir et de constater votre satisfaction que nous partageons avec toute l'équipe. Nous espérons vous revoir bientôt chez Campanile !Passez une agréable journée,Cordialement,L'équipe du Campanile Bordeaux Nord - Le Lac
Modern motel like accommodation. Comfortable room with all facilities.
Stephen
Stayed 1 night in Nov 2022
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Dec 13, 2022
Chers clients,Nous vous remercions sincèrement d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement.Nous sommes toujours ravis de pouvoir vous accueillir et de constater votre satisfaction que nous partageons avec toute l'équipe. Nous espérons vous revoir bientôt chez Campanile !Passez une agréable journée,Cordialement,L'équipe du Campanile Bordeaux Nord - Le Lac
4/10 Poor
Pennelope
Oct 19, 2022
Pennelope
Stayed 1 night in Aug 2022
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Oct 21, 2022
Chère cliente,Nous vous remercions pour votre retour et aurions aimé avoir un peu plus de détails sur votre note (4 sur 10) pour pouvoir vous apporter une réponse personnalisée.Nous espérons tout de même vous revoir bientôt chez Campanile et vous souhaitons de passer une agréable journée.Cordialement,L'équipe du Campanile Bordeaux Nord - Le Lac ***
Staff were very friendly and helpful and the rooms were proper and clean
Zakaria
Stayed 1 night in Aug 2022
Response from L'équipe du Campanile Bordeaux Nord Le Lac on Sep 3, 2022
Dear customers,Thank you for the time you've taken to give us your opinion after your stay in our establishment.We're pleased to see that you enjoyed your stay and we hope to see you again at Campanile !Have a lovely day,Best Regards,
Very poor room, no cleaning and bed sheets very dirty. Disgusting for the amount of money we spent.
Andreia
Stayed 1 night in Aug 2021
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Aug 24, 2021
Good day,
We took good note of your review.
We are sorry to hear that your stay in our hotel didn't reach your expectations.
We don't understand your comment about the cleaning, because there is a cleaning service everyday.
As for the dirty bed sheets, we are very sorry about that. Please don't hesitate to tell us at reception so we can change it right away.
Have a nice day.
Best regards,
The room was not covid clean. Full of mosquitoes and insects. Bed uncomfortable.
Madeleine
Stayed 1 night in Jul 2021
Response from La Réception on Jul 18, 2021
Dear customers,
We thank you for the time you've taken to give us your opinion after your stay in our establishment.
Yes, the room was covid clean, everything is disinfected at each cleaning. Mosquitoes dont' transmit covid19. However, we apologize for this inconvience and we transfer your note to the cleaning society. With the lake not far from the hotel there are lots of mosquitoes in the area and we can't do anything because the city does not treat the lake for ecological and economical reasons. We're also gonna check the mattress and change it if necessary.
We hope to see you again at Campanile.
Have a lovely day,
Best Regards,
The Campanile Bordeaux Nord - Le Lac's team
Very pleasant helpful staff. Clean and comfortable. Excellent food in restaurant although a bit overpriced. Will use again.
Alan
Stayed 1 night in Oct 2019
Response from La réception on Nov 21, 2019
Madame, Monsieur,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
The best Campanile we have stayed in by far. Thoroughly recommended in all respects, the most excellent being the friendliness and helpfulness of all the staff we came in. They all smiled genuinely!!
It was in a pretty location on the edge of Bordeaux with lakes to walk round. It was also close to the tram to get into the centre of the city. We would definitely come back as a great city with lots of character and history.
Excellent location for Ferry, our regular stopover to/from Charente. With benefit of overnight locked car park.
David
Stayed 1 night in Dec 2018
8/10 Good
Bill
Nov 25, 2018
Acceptable room with comfortable beds (twin), shower excellent (hot and powerful). On-site restaurant good.Accomodation could do with an update/revamp but otherwise nice place to stay with friendly staff.
Great out of town budget hotel with attached restaurant serving good food and free parking. Friendly staff. Great shower and comfortable bed. Good continental breakfast.
Despite the high occupancy we were welcomed on arrival and the friendliness of the staff was evident throughout our stay. It is conveniently placed to visit the City centre by tram (but make sure you use the correct line to return). With excellent food offerings it provided us with an excellent 2 night stop-over
Very good value! The room was clean and had all we needed for a good night’s sleep. Friendly staff. The hotel restaurant offers a very good breakfast and decent dinner. Area around seems a bit industrial, with a few restaurants and other hotels.
All in all - good for the price!
Great location near to tram stop. Lovely bar and breakfast. Really helpful and friendly staff, especially on our arrival at reception. Room, however, a bit dark, damp and dinghy.
Christine
Stayed 1 night in Aug 2017
8/10 Good
Kevin, bedfordshire
Aug 30, 2017
Liked: Staff & service
Nice hotel
Very friendly staff and we had a fantastic dinner the staff couldn't do enough to make our stay comfortable easy to find plenty of parking
The hotel is ideal for a short stop over or a longer stay in Bordeaux. It is a two minute walk to the tram station that takes you into the centre of Bordeaux in 20 minutes. The staff are very friendly and the restaurant is good for evening meala.
H
Stayed 7 nights in Jul 2017
6/10 Okay
chris
Jul 31, 2017
Liked: Cleanliness, staff & service
ok for the money
it was ok. it serve it purpose for a basic stay at a cheap price.
An excellent reception and the food was well above average for the Campanile chain. Don't suppose the chef will remain here for too long.
Well recommended.
The stay was comfortable and its had all the necessary things that I needed for my 5 day stay. However, being from hot asia I wished that temperature controller for room eating to be more accurate.
Manoj
Stayed 5 nights in Jul 2017
8/10 Good
Verified traveler
Jul 12, 2017
Liked: Cleanliness, staff & service, room comfort
Stopover
Pleasant stop over travelling to Spain. Good buffet meal.