Terrace/patio

Reviews of Campanile Bordeaux Le Lac

3 out of 5
Campanile Bordeaux Le Lac
Centre Hotelier Le Lac, Rue du Petit Barail, Bordeaux, Gironde

Reviews

8.0

Very Good

Rating 10 - Excellent. 238 out of 931 reviews" "
Rating 8 - Good. 468 out of 931 reviews" "
Rating 6 - Okay. 159 out of 931 reviews" "
Rating 4 - Poor. 47 out of 931 reviews" "
Rating 2 - Terrible. 19 out of 931 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Standard Campanile
Very large campanile yet we were put in a room round the back so couldn’t park outside. The restaurant wasn’t open for dinner which we wasn’t informed about until we arrived which is one of the reasons we booked the hotel. Breakfast was very good though
Stayed 1 night in Jan 2024
Response from The Reception on Feb 13, 2024
Hi Michael,Thank you for taking the time to leave your review. We are sorry to hear that your experience was not entirely satisfactory.We are also sorry that our restaurant was not open for dinner as you expected. We strive to inform our customers of any changes in our services, and we regret if this has not been communicated to you correctly.We are however happy to hear that you enjoyed the breakfast. Your satisfaction remains our priority, and we hope to have the opportunity to offer you a more positive experience during your next stay.Best regards,The Reception.

8/10 Good

laurent

Stayed 1 night in Sep 2023
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Nov 28, 2023
Chers clients,Nous vous remercions d'avoir pris quelques minutes pour nous donner votre avis suite à votre séjour dans notre établissement.Passez une agréable journée,Cordialement,

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a good place to stay.
Stayed 1 night in Sep 2023
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Sep 27, 2023
Dear customers,Thank you for the time you've taken to give us your opinion after your stay in our establishment.We're pleased to see that you enjoyed your stay and we hope to see you again at Campanile !Have a lovely day,Best Regards,The Campanile Bordeaux Nord - Le Lac's team

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Clean and tidy room and reception area . Pleasant and helpful staff. Continental breakfast was fine
Stayed 1 night in Aug 2023
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Aug 23, 2023
Dear customers,Thank you for the time you've taken to give us your opinion after your stay in our establishment.We're pleased to see that you enjoyed your stay and we hope to see you again at Campanile !Have a lovely day,Best Regards,

10/10 Excellent

Stephen

Stayed 1 night in Jul 2023
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Jul 7, 2023
Chers clients,Nous vous remercions sincèrement d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement.Nous sommes toujours ravis de pouvoir vous accueillir et de constater votre satisfaction que nous partageons avec toute l'équipe. Nous espérons vous revoir bientôt chez Campanile !Passez une agréable journée,Cordialement,L'équipe du Campanile Bordeaux Nord - Le Lac

10/10 Excellent

BRIAN

Stayed 1 night in Jun 2023
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Jul 7, 2023
Chers clients,Nous vous remercions sincèrement d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement.Nous sommes toujours ravis de pouvoir vous accueillir et de constater votre satisfaction que nous partageons avec toute l'équipe. Nous espérons vous revoir bientôt chez Campanile !Passez une agréable journée,Cordialement,L'équipe du Campanile Bordeaux Nord - Le Lac

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Jun 2, 2023
Chers clients,Nous vous remercions d'avoir pris quelques minutes pour nous donner votre avis suite à votre séjour dans notre établissement.Passez une agréable journée,Cordialement,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Dec 13, 2022
Chers clients,Nous vous remercions sincèrement d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement.Nous sommes toujours ravis de pouvoir vous accueillir et de constater votre satisfaction que nous partageons avec toute l'équipe. Nous espérons vous revoir bientôt chez Campanile !Passez une agréable journée,Cordialement,L'équipe du Campanile Bordeaux Nord - Le Lac

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern motel like accommodation. Comfortable room with all facilities.
Stayed 1 night in Nov 2022
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Dec 13, 2022
Chers clients,Nous vous remercions sincèrement d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement.Nous sommes toujours ravis de pouvoir vous accueillir et de constater votre satisfaction que nous partageons avec toute l'équipe. Nous espérons vous revoir bientôt chez Campanile !Passez une agréable journée,Cordialement,L'équipe du Campanile Bordeaux Nord - Le Lac

4/10 Poor

Pennelope

Stayed 1 night in Aug 2022
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Oct 21, 2022
Chère cliente,Nous vous remercions pour votre retour et aurions aimé avoir un peu plus de détails sur votre note (4 sur 10) pour pouvoir vous apporter une réponse personnalisée.Nous espérons tout de même vous revoir bientôt chez Campanile et vous souhaitons de passer une agréable journée.Cordialement,L'équipe du Campanile Bordeaux Nord - Le Lac ***

10/10 Excellent

Zakaria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful and the rooms were proper and clean
Stayed 1 night in Aug 2022
Response from L'équipe du Campanile Bordeaux Nord Le Lac on Sep 3, 2022
Dear customers,Thank you for the time you've taken to give us your opinion after your stay in our establishment.We're pleased to see that you enjoyed your stay and we hope to see you again at Campanile !Have a lovely day,Best Regards,

2/10 Terrible

Andreia

Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor room, no cleaning and bed sheets very dirty. Disgusting for the amount of money we spent.
Stayed 1 night in Aug 2021
Response from L'équipe du Campanile Bordeaux Nord - Le Lac on Aug 24, 2021
Good day, We took good note of your review. We are sorry to hear that your stay in our hotel didn't reach your expectations. We don't understand your comment about the cleaning, because there is a cleaning service everyday. As for the dirty bed sheets, we are very sorry about that. Please don't hesitate to tell us at reception so we can change it right away. Have a nice day. Best regards,

4/10 Poor

Madeleine

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
The room was not covid clean. Full of mosquitoes and insects. Bed uncomfortable.
Stayed 1 night in Jul 2021
Response from La Réception on Jul 18, 2021
Dear customers, We thank you for the time you've taken to give us your opinion after your stay in our establishment. Yes, the room was covid clean, everything is disinfected at each cleaning. Mosquitoes dont' transmit covid19. However, we apologize for this inconvience and we transfer your note to the cleaning society. With the lake not far from the hotel there are lots of mosquitoes in the area and we can't do anything because the city does not treat the lake for ecological and economical reasons. We're also gonna check the mattress and change it if necessary. We hope to see you again at Campanile. Have a lovely day, Best Regards, The Campanile Bordeaux Nord - Le Lac's team

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020

6/10 Okay

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Very pleasant helpful staff. Clean and comfortable. Excellent food in restaurant although a bit overpriced. Will use again.
Stayed 1 night in Oct 2019
Response from La réception on Nov 21, 2019
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

6/10 Okay

Raquel

Liked: Cleanliness, property conditions & facilities
We arrived by taxi at 23h45 when the shift changes so, the leaving employee had already closed the
Stayed 2 nights in Sep 2019

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Campanile we have stayed in by far. Thoroughly recommended in all respects, the most excellent being the friendliness and helpfulness of all the staff we came in. They all smiled genuinely!!
Stayed 2 nights in Sep 2019

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible room. Stained pillows. Peeling paint.
Stayed 1 night in Aug 2019

8/10 Good

Lily

Liked: Staff & service
Stayed 1 night in Jul 2019

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Campanile bordeaux
It was in a pretty location on the edge of Bordeaux with lakes to walk round. It was also close to the tram to get into the centre of the city. We would definitely come back as a great city with lots of character and history.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

christinmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ChristineMark
This hotel was great very welcoming and helpful staff nice room easy parking quiet area walking distance to good bars and restaurant
Stayed 1 night in May 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Suited us
Basic and ok for the money, handy location.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm
We had a disabled room which was lovely a lot of space. Awesome shower
Stayed 1 night in Jan 2019

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ouistreham stopover.
Excellent location for Ferry, our regular stopover to/from Charente. With benefit of overnight locked car park.
Stayed 1 night in Dec 2018

8/10 Good

Bill

Acceptable room with comfortable beds (twin), shower excellent (hot and powerful). On-site restaurant good.Accomodation could do with an update/revamp but otherwise nice place to stay with friendly staff.
Stayed 1 night in Nov 2018

10/10 Excellent

Adrian, Bilston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great out of town budget hotel with attached restaurant serving good food and free parking. Friendly staff. Great shower and comfortable bed. Good continental breakfast.
Stayed 1 night in Oct 2018

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
Excellent stopover convenient for autoroute and comfortable rooms! Extra pillows would be welcome
Stayed 1 night in Sep 2018

8/10 Good

Clive, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm welcome
Despite the high occupancy we were welcomed on arrival and the friendliness of the staff was evident throughout our stay. It is conveniently placed to visit the City centre by tram (but make sure you use the correct line to return). With excellent food offerings it provided us with an excellent 2 night stop-over
Stayed 2 nights in Aug 2018

10/10 Excellent

Marie-Noëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly
Great location to stay after a long drive. 5 minute walk to tram to city centre which is about a 20 minute journey. Very friendly and helpful.
Stayed 3 nights in May 2018

6/10 Okay

Peter, Chicago

Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff, facilities are run down and badly need upgrading.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, good rest!
Very good value! The room was clean and had all we needed for a good night’s sleep. Friendly staff. The hotel restaurant offers a very good breakfast and decent dinner. Area around seems a bit industrial, with a few restaurants and other hotels. All in all - good for the price!
Stayed 1 night in Jan 2018

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room basic but clean. Staff exceptional right down to the cleaner. Very polite, pleasant and informative.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flies everywhere.
Got bitten loads of times.won't stay again.staff un helpful as regards my disabilities..
Stayed 1 night in Sep 2017

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location. Friendly staff. Room a bit worn!
Great location near to tram stop. Lovely bar and breakfast. Really helpful and friendly staff, especially on our arrival at reception. Room, however, a bit dark, damp and dinghy.
Stayed 1 night in Aug 2017

8/10 Good

Kevin, bedfordshire

Liked: Staff & service
Nice hotel
Very friendly staff and we had a fantastic dinner the staff couldn't do enough to make our stay comfortable easy to find plenty of parking
Stayed 1 night in Aug 2017

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One if the better Campaniles we've stayed in. Good restaurant. Tram close by for travel into Bordeaux.
Stayed 1 night in Jun 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay when tired and many more km to
Good outdoor area to sit with glass of wine excellent salad bar for a snack
Stayed 1 night in Jul 2017

10/10 Excellent

H, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel inear to the football stadium
The hotel is ideal for a short stop over or a longer stay in Bordeaux. It is a two minute walk to the tram station that takes you into the centre of Bordeaux in 20 minutes. The staff are very friendly and the restaurant is good for evening meala.
Stayed 7 nights in Jul 2017

6/10 Okay

chris

Liked: Cleanliness, staff & service
ok for the money
it was ok. it serve it purpose for a basic stay at a cheap price.
Stayed 1 night in Jul 2017

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great chef
An excellent reception and the food was well above average for the Campanile chain. Don't suppose the chef will remain here for too long. Well recommended.
Stayed 1 night in Jul 2017

8/10 Good

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Stay Worth Your Money
The stay was comfortable and its had all the necessary things that I needed for my 5 day stay. However, being from hot asia I wished that temperature controller for room eating to be more accurate.
Stayed 5 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stopover
Pleasant stop over travelling to Spain. Good buffet meal.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, modern and clean
Was just right