How to make a disabled person feel unwelcome
Posted Oct 19, 2016
Checking in, with my guide dog on his harness guiding me to the desk, I was told the hotel didn't accept dogs. "He's a guide dog!" said my wife, stating the obvious. "But we don't accept dogs," replied the check-in clerk. As in the UK, in France guide dogs are allowed everywhere by law, so this was pointed out and we were eventually permitted to check in, but were informed that we would be charged extra for any mess made by the dog. At breakfast, also with my guide dog, a staff member told my wife that it was not very nice for other diners to see a dog in the dining room! As she responded, it's not very nice that I'm registered blind, either. Neither of these incidents made for a pleasurable stay.
The room itself was basic but ok for the price; however, the ensuite had no plug in the washbasin, which made my wife's contact lens cleaning risky, and the only tap was a bath-size mixer tap with shower attachment fixed to the washbasin, with the shower head positioned over the shower tray. The light in the ensuite was very dim, which meant my little remaining vision was useless - and the dog is no help in the shower! There was a light switch by the door and by the bed head, but no actual light fitting, so we had to put the bedside lights on before we left the room so my wife could see where she was going when we came in at night.
The bed was comfortable, and the room was at the back so pretty quiet.