Ratings based on 289 Verified Reviews

3.9 out of 5
79% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by Richard

Catch that early morning flight with ease.

Posted Jan 3, 2017 on Hotels
Nice friendly staff. Our room had a problem with the bathroom, and we were given another room immediately. The hotel is next to the airport, yet the room was nice and quiet.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 22, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Norwich

Everything it says on the tin!!

Posted Sep 10, 2016
Pros: The service and the facilities were well above average
Cons: The air con in the room wasn't that efficient
Location: merignac town has lots of restaurants, shops and facilities
We booked a hotel close to the airport with good links to the city. Quality is about 15 minutes drive from the airport and is well situated to both Merignac itself and routes to the centre of Bordeaux. We did not find overflights of aircraft to be a noise problem at all and slept soundly the 7 nights we were there. The hotel is well furnished and modern. Everything worked that you would expect to work - lifts, toilets, telephone, shower, cooker, kettle etc. We booked a room with kitchen facilities so that we could have our own breakfast and this worked out fine. The service from the staff was very good and we felt cared for and welcomed. There is a spa there that we didn't try but we did try the gym(fairly basic but open almost all hours) and the pool(which was also fine).We ate at the in-house restaurant, the Iguana which was too cordon bleu for our tastes but the food was good(the avocado souffle, by the way, is to die for!!).We ate in the breakfast lounge a number of times and it was also of a good standard. The rate we thought was a little high for what you got. That would be our only gripe.Otherwise the hotel lived up to our expectations.
Comment from Hotel Management
Nov 9, 2016 by Gonzague A, Hotel Management
Dear Guest, First of all, I thank you to taking time for leaving a comment. We are pleased to know that your stay in our hotel was appreciated up to his value of comfort and efficiency. We hope to see you soon again for a next stay in Bordeaux Mérignac. Cordially
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2016
Well received...a quick swim..great rest and a wonderful breakfast....then a shuttle to the airport. Perfect ...just what is needed before a long flight!
4 out of 5
by Robert

Posted Jul 9, 2016 on Hotels
convenient, clean, courteous staff (mainly). Dinner and breakfast in hotel decent but very expensive.
Comment from Hotel Management
Jul 15, 2016 by AG, Hotel Management
Dear guest, Many thanks for your kind note and comment, it encourage us to exceed our guests' expectation. I will definitely pass your kind word to our staff. Look forward to welcoming you soon. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Swansea

Stayed for the recent Wales game in Bordeaux

Posted Jun 14, 2016
Pros: Staff very helpful, especially on reception and room was very spacious!
Location: Was not much located close by, only positive of location was the Airport
Nice hotel with very friendly staff, a 20 minute walk from Airport but not much in close surrounding areas to Hotel, small but nice bar and as the bus/train strike was on we had to use a taxi to get into the City Centre which cost 23 Euros to get in and 45 Euros to return late at Night
Comment from Hotel Management
Jul 18, 2016 by Manager, Hotel Management
Dear guest, Many thanks for your kind note and comment, it encourage us to exceed our guests' expectation. I will definitely pass your kind word to our staff. However, I have reviewed your remarks on bus strike, we do apologize for this event independant of our wishes. Look forward to welcoming you soon. Best regards,
2 out of 5
by A verified traveler from Campbell,CA

Nice people, poor hotel

Posted Jun 7, 2016
For 4 star the quality and functinality is just not there. Shower was pretty interesting. Good luck taking a shower without getting the whole bathroom wet. No toilet treats, shower caps, or lotion, only two shoe polishing kits. Good shuttle service. Comes every 30 minutes.
Comment from Hotel Management
Jun 11, 2016 by Aernouts, Hotel Management
I apologize to hear that you did'nt enjoyed your stay. This is certainly not the experience that we to offer to our customers. We continually strive to improve and your action makes this possible. Thank you for taking the time to submit a comment.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice roomy hotel suite with pleasant staff.

Posted May 27, 2016 on Wotif
Pros: Staff, proximity to the aeroport and the bus out the front for Bordeaux.
The check in receptionist was very helpful and informative and even sold us the local bus ticket to the city of Bordeaux as the bus stops out the front.
Comment from Hotel Management
Jun 12, 2016 by Aernouts, Hotel Management
Dear guest, Many thanks for your kind note and comment, it encourage us to exceed our guests' expectation. I will definitely pass your thanking to our staff, and hope to welcoming you soon. Best regards Aernouts COO
4 out of 5
by A verified traveler

Jan H trip

Posted Jan 10, 2016 on Hotels
Lovely room. Long wait to get picked up by airport shuttle
2 out of 5
by A verified traveler from USA

Close to airport

Posted Nov 24, 2015
Pros: Clean and quiet
Cons: Shuttle bus was a joke. Does not run every day. Did not work for early morning flights. Sub contracted resturant at their facility was awful servic
Location: Nothing. Other resturants are 1 Km walk
Two recent stays. Chosen because close to airport