Ratings based on 274 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
78% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Quebec , Canada

Deux lits SIMPLE

Posted Sep 24, 2016
Pros: Bien que non pratique pour nous , la cuisinette bien équipée
Cons: Mettre une vraie cafetière dans la chambre ou en offrir gratuitement dans le hall d'entrée
Location: Près de l'aéroport
Nous avons eu la surprise d'avoir deux lits simples au lieu d'un lit double. Hotel complètement plein. Cafetière dans la chambre avec du café soluble (pour l'Europe, je trouve cela déplorable)... Douche très étroite , pas de débarbouillette (serviette à main) . Dans les plus, pour ceux qui y séjournerait quelques jours, petit frigo, cuisinette complètement équipé. Internet très lent. Nous avions demandé un taxi pour 6 heure am, ils ont oublié de le commander. Nous ne renouvèlerons pas notre expérience là bas. Prochain voyage, nous irons dans un autre établissement,
Comment from Hotel Management
Oct 6, 2016 by Gonzague.A, Hotel Management
Dear Guest, Thank you for taking the time to leave your impressions. Unfortunately, we were not up to what you should expected on, and we regret sincerely. For your information, we have upgraded our Free Wifi by optical fiber, much quicker for your comfort. We take care on your comments and will be more careful in the future. We hope to see you very soon. Best regard.
4 out of 5
by A verified traveler from Norwich

Everything it says on the tin!!

Posted Sep 10, 2016
Pros: The service and the facilities were well above average
Cons: The air con in the room wasn't that efficient
Location: merignac town has lots of restaurants, shops and facilities
We booked a hotel close to the airport with good links to the city. Quality is about 15 minutes drive from the airport and is well situated to both Merignac itself and routes to the centre of Bordeaux. We did not find overflights of aircraft to be a noise problem at all and slept soundly the 7 nights we were there. The hotel is well furnished and modern. Everything worked that you would expect to work - lifts, toilets, telephone, shower, cooker, kettle etc. We booked a room with kitchen facilities so that we could have our own breakfast and this worked out fine. The service from the staff was very good and we felt cared for and welcomed. There is a spa there that we didn't try but we did try the gym(fairly basic but open almost all hours) and the pool(which was also fine).We ate at the in-house restaurant, the Iguana which was too cordon bleu for our tastes but the food was good(the avocado souffle, by the way, is to die for!!).We ate in the breakfast lounge a number of times and it was also of a good standard. The rate we thought was a little high for what you got. That would be our only gripe.Otherwise the hotel lived up to our expectations.
4 out of 5
by A verified traveler from Berlin

Grosse komfortable Zimmer

Posted Aug 10, 2016
Großes Flughafenhotel, schöne Zimmer, Wasserkocher und Tee/Kaffee vorhanden; kostenloser Parkplatz 3 Minuten bis zum Autoverleih ; free wifi; hotelshuttle zum Flughafen fährt nicht am Sa/So!
5 out of 5
by A verified traveler from merignac

Posted Aug 1, 2016
Hotel bien situé... personnels au top et chambre très propre
4 out of 5
by A verified traveler

Posted Jul 28, 2016
Well received...a quick swim..great rest and a wonderful breakfast....then a shuttle to the airport. Perfect ...just what is needed before a long flight!
3 out of 5
by Lars from Horten

Posted Jul 12, 2016 on Hotels
Greit nok, men vi fant noen biller på badet..
Comment from Hotel Management
Jul 15, 2016 by AG, Hotel Management
Dear guest, Many thanks for your your note and comment, which will be shared with our housekeeping department in order to improve the quality on the daily basis. To be mentioned, we do apologize for the inconvenience you experienced in bathroom. Thank you for your understanding. Look forward to welcoming you soon. Best regards,
4 out of 5
by Robert

Posted Jul 9, 2016 on Hotels
convenient, clean, courteous staff (mainly). Dinner and breakfast in hotel decent but very expensive.
Comment from Hotel Management
Jul 15, 2016 by AG, Hotel Management
Dear guest, Many thanks for your kind note and comment, it encourage us to exceed our guests' expectation. I will definitely pass your kind word to our staff. Look forward to welcoming you soon. Best regards
2 out of 5
by A verified traveler from Brühl

Maximal eine Nacht

Posted Jul 6, 2016
Location: Das Hotel ist ein klassisches Airport Hotel und in der Nähe ist nichts, aber auch wirklich gar nichts.....
Das Hotel taugt maximal für eine Nacht. Es ist weder ansprechend noch ist das Personal besonders hilfreich oder die Bar einladend. Und Achtung: Der Shuttle Bus fährt nur bis 22 Uhr. Danach heißt es: 10 Euro fürs Taxi. Ich persönlich werde beim nächsten Mal lieber ein anderes Airport Hotel (und von denen gibt es einige, die sich im Preis nix tun) wählen.
Comment from Hotel Management
Jul 16, 2016 by GM, Hotel Management
Sehr geehrter Kunde, Vielen Dank, dass Sie sich die Zeit, um Ihre Eindrücke zu verlassen. Leider sind wir nicht in der Lage Sie in vollem Umfang gerecht zu werden, wissen, dass wir aufrichtig bereuen. Wir berücksichtigen Ihre Kommentare und werden vorsichtiger in die Zukunft. Wir hoffen, Sie bald zu sehen. Mit freundlichen Grüßen.
4 out of 5
by Sabri

Posted Jun 25, 2016 on Hotels
Comment from Hotel Management
Jul 15, 2016 by AG, Hotel Management
Cher Client, Merci pour votre retour et votre notation. Nous espérons vous revoir bientôt. Sincères salutations.
4 out of 5
by Thibault

This traveler left a rating score only Posted Jun 14, 2016 on Hotels