Interior detail

Reviews of Ténéo Apparthotel Bordeaux Merignac - Aeroport

Ténéo Apparthotel Bordeaux Merignac - Aeroport
1 Impasse Rudolf Diesel, Merignac, Gironde

Reviews

8.4

Very Good

Rating 10 - Excellent. 209 out of 566 reviews" "
Rating 8 - Good. 261 out of 566 reviews" "
Rating 6 - Okay. 66 out of 566 reviews" "
Rating 4 - Poor. 16 out of 566 reviews" "
Rating 2 - Terrible. 14 out of 566 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

rose

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for short stays
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2023

2/10 Terrible

Matthew

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Did not stay as there was no one to let us in, even during ‘opening hours’
Stayed 1 night in Nov 2023
Response from Mattieu on Nov 3, 2023
Hello Sir,We have taken note of your dissatisfaction, however we have sent you an email with a description of our procedure in case of late arrival as the reception closes at 8pm,In addition, our reception is open from 7 a.m. to 12 p.m. and from 2 p.m. to 8 p.m,Respectfully

6/10 Okay

Viktor

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Mattieu on Oct 10, 2023
Bonjour Viktor Nous vous remercions de nous avoir partagé votre ressenti au sein de notre établissement,

4/10 Poor

Dayna, Gray

Traveled with partner
Liked: Amenities
were given one single towel for each person, one pillow. I couldn’t reach anyone to get help with the internet (needed it for work). No AC but that was my fault for not checking. Bed was okay, area of hotel so-so.
Stayed 1 night in Sep 2023
Response from Mattieu on Oct 10, 2023
Good morning Danya Thank you for telling us about your experience of our establishment,We are taking into account all your comments in order to improve and implement these changes.We hope to see you soon in our establishment.

8/10 Good

Shilpa

Stayed 1 night in Aug 2023
Response from Mattieu on Oct 10, 2023
Bonjour Shilpa, Nous vous remercions de nous avoir partagé votre ressenti au sein de notre établissement,Nous sommes heureux de constater que vous avez apprécié votre séjour parmi nous, et nous espérons vous revoir bientôt,

6/10 Okay

Matthew

Disliked: Cleanliness, room comfort
Cheap but no aircon.
No aircon is a big failing of hotel. Rooms are hot and stuffy. We stopped here because it was cheap and near airport. In hindsight I would have paid extra for a hotel with aircon.
Stayed 1 night in Aug 2023
Response from Mattieu on Oct 10, 2023
Good morning Matthew, Thank you for sharing your experience of our hotel,With regard to your comment about the air conditioning, we are taking your comments into account in order to improve and to be able to put this in place.We hope to see you again soon.

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, amenities
It’s ok for the price that you pay. Rooms are very spacious. The breakfast I believe that is a bit overrated considering the diversity of food. But overall it was ok for one night stay.
Stayed 1 night in Aug 2023

8/10 Good

Allison

Stayed 1 night in Mar 2023
Response from night on Apr 4, 2023
Merci Allison pour avoir pris le temps de laisser un avis. Nous sommes ravis que votre séjour vous ait plu.Au plaisir de vous revoir.

6/10 Okay

Arthur

Traveled with partner
Liked: Cleanliness
It was functional, did the job of a reasonably cheap overnight stay at the airport. Overall it was a bit shabby. Despite being October it was very hot all night as there was no way to turn the heating off. We had to keep the window open all night. The lady at the front desk was very pleasant.
Stayed 1 night in Oct 2022

10/10 Excellent

Teddy, Ancaster

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
check-in was fast & easy.
Stayed 1 night in Oct 2022

8/10 Good

Christopher

Liked: Cleanliness, room comfort
Comfort Close to the Airport
The hotel is very close to the airport but you cannot walk there due to tram construction. Be AWARE that the taxi company charges a flat rate of 20 Euros for a four minute ride. My room was nicely appointed and comfortable -- good mattress and excellent bed linens. Also very quiet.
Stayed 1 night in Apr 2022

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, room comfort
Mr
Good helpful checkin
Stayed 1 night in Nov 2021

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Ideal stay
It was perfect for a one night stay
Stayed 1 night in Aug 2021

8/10 Good

Cornelis

Business traveler
Liked: Cleanliness, room comfort
Efficient
Excellent value for money. Kitchenette, spacious, comfortable. If I have one comment to make , it would be nice if a window could be left open safely during the night for fresh air
Stayed 1 night in Oct 2020

10/10 Excellent

Geoffrey

Liked: Cleanliness, room comfort
Comfortable, clean & good price!
perfect for an overnight stop or a few nights. Clean and has parking and the price is good.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay if you arrive late at Bordeaux and plan to drive off the next morning. A bit of a walk from the airport (around 17-20mins), but it has a parking and eveyrthing you need for overnight. Special thanks to the tem who has sent me the entry instructions as i have arrived post midnight. Very enjoyable and highly recommend.
Stayed 1 night in Nov 2019

8/10 Good

mme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and convenient.
This is a comfortable and convenient airport hotel. Spacious rooms with kitchenette and good standard of cleanliness and comfort. We had ground floor rooms which meant we couldn't leave the windows open at night and it was rather warm and stuffy. They were not air conditioned and the weather was lovely when we stayed. There was a good eating venue within a few minutes walk and 25 minutes walk to the airport.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and seen as pictures. Location okay as well.
Stayed 7 nights in Sep 2019

10/10 Excellent

Mewael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Airport
We needed to stay an extra night in France due to a flight cancellation and this hotel was perfect for the last minute booking as well as allowing us late check out for our flight the next day. Very close to the airport.
Stayed 1 night in Jun 2019

10/10 Excellent

MarkClaire, Sussex, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for a quick stop after arriving late. Cheap, clean and accessible. Parking was a bit sparse but plenty of space down the street.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Frustrating closed reception on arrival
The hotel was more or less as expected for an Apart Hotel near the airport, however it is not the first Teneo ApartHotel one in our party had stayed at and I gather the facilities for this one is not to the same standard as some of the others - namely no bar/restaurant area to have a drink or eat in the evenings. It was a little frustrating that the reception was closed when we arrived, in the afternoons reception is open only from 17:00, which is not something I was aware of at time of booking. I called the telephone number on my booking confirmation and reached a different Teneo hotel, who told me about the 17:00 opening time, apparently I should have been given an access code to get our key cards from a safe, but this did not happen. On a positive the beds are comfortable and the rooms are quite spacious for that class of hotel. There is also a very convenient pub type place nearby with a nice busy atmosphere and lots of food and drink choices, very handy!
Stayed 2 nights in Nov 2018

10/10 Excellent

Steven, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, all good
Spacious, clean and comfy room, friendly staff, super shower, OK furnished kitchen, convenient location, quiet, all good
Stayed 1 night in Sep 2018

8/10 Good

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, close to airport, great breakfast
We had a very nice stay, the manager made it way better as we had a few comments: there is no air-conditioning in the rooms so it could get hot but at night temperatures go down. If you are going to check-in late, PLEASE bring a cell phone as you will need to contact the service by phone in order to get the digital code to get in. Do not interact with shady people would want to help you, contact the hotel concierge by phone. The breakfast was very good and we were pleasantly surprised by the buffet. Because we experienced some issues, the manager profusely apologized and offered us breakfast. Merci beaucoup :-)
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stopover for an early flight
Everything we needed - clean and comfortable and a good price
Stayed 1 night in Jun 2018

10/10 Excellent

Salvador, Long Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills
Room was spacious, this hotel appeared to be frequented by business people since it was nearby the airport. For the price, its a good deal
Stayed 1 night in May 2018

2/10 Terrible

Tsz Ling

Disliked: Property conditions & facilities, room comfort
DO NOT STAY UNLESS YOU WANT 50+ MOSQUITO BITES
The service was ok, the room as well. But there is no air con and it's hot even it's only late May. We killed 2 mosquitoes during the first night but we didn't notice there were in fact MANY MORE MOSQUITOES left. After an awful night, we found almost 30 mosquitoes in our room in the morning!!! We talked to the receptionist, she offered to change our room but I can't say I am satisfied with this mere offer after 50+ bites EACH for my husband, me and my 1 year old son! Sorry but I WILL NEVER STAY HERE EVER AGAIN!
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Perfect place to stop, has kitchenette with pots, modern, comfy, clean. Warning - check if you arrive on a public holiday in france as reception hours are reduced. Also check in was rather late
Stayed 1 night in May 2018

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
The check in was a bit odd but very practical, once there were no one at the reception because of the hours. The room is great, spacious and clean. The breakfast was very handy. In general was a good experience.

6/10 Okay

Merng, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very cheap and close to Bordeaux Airport
Rusted shower stall, very quiet neighbourhood with a fantastic bar within 200 m,
Stayed 2 nights in Apr 2018

2/10 Terrible

Pat, Arizone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Internet, to far out side downtown
no internet, apt with no real services, poor breakfast and over priced
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There ´s no wifi in the room.
Stayed 3 nights in Aug 2017

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Stop over after late arrival into Bordeaux airport
The hotel delivered what we required, an over night stop over. The hotel was clean and tidy. On our arrival we accessed the hotel with no problems, via a access code which was emailed to us prior to our arrival, due to the hotel not being staffed 24 hours a day. Room didn't have any A/C and the room was very hot due to high outside temperatures. We found a good food outlet very nearby which we found to be excellent. Would use this hotel again.
Stayed 1 night in Jun 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
Good value if you need to stay close to airport for early departure.

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for airport
Nice staff, lousy wifi on fourth floor and no aircon

6/10 Okay

Sonny, dayton ohio usa

Liked: Cleanliness, property conditions & facilities
Nice hotel close to airport
Pleasant stay;very good breakfast. Easy to walk to bus stop. Clean room. Good front desk assistance Able to get taxi in 5 minutes

8/10 Good

bella, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money but watch out check-in time
Spacious room with Small kitchen. Excellent value for money. Just need to note that check-in time is not 24 hours a day. And beyond reception available time, you can't even get inside hotel without a passcode, let alone the passcode to access the safe box at lobby for your room card. And no one answers the phone.

8/10 Good

Sahra, West Kelowna, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Good value, close to airport.
Comfortable and close to airport (10 euro taxi ride, or 1.50 euro bus ride). Bus stop for downtown and airport very convenient. Reception closes from 2100 to 0800....not an issue unless one has a problem!

10/10 Excellent

Alan, East Lothian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idea stop-over for Bordeaux Airport
Flew into Bordeaux Merignac for a two week holiday. Stayed at Teneo Apparthotel for two nights after our arrival. This allowed us to jump on a bus into the city to do a bit of sightseeing and to pick up our hire car from the airport before driving to Limousin. We spent a further night at the hotel at the end of our holiday, prior to catching our flight back home. The hotel provides spacious, clean and comfortable accomodation with the added benefit of limited kitchen facilities(sink, hotplate, fridge, crockery & cutlery). Only 'complaint' is that no kettle or tea pot was provided, so had to boil a pan of water to make a cup of tea (no major deal really, but believe there is always room for improvement!!!!). All in all, an excellent facility at a reasonable price.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
There is no air conditioning which was sorely missed. Also the carpets are old and stained and public areas rundown looking,, but the room was adequate and clean. Worked for one night, but there is no airport shuttle. Without baggage , one could probably walk to the airport.

10/10 Excellent

Ganbalo, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and clean!
It's a simple but comfortable hotel located very near the Bordeaux Airport. Even you can go to the Airport on foot by around 10min. Only thing you see negative is that there is no store around if you don't have a car, however there is a bus stop near by and restaurents close to the hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location, and comfortable rooms, would stay again.

4/10 Poor

NP, Uk

Disliked: Staff & service, room comfort
Only for a quick sleep
No reception, easy to find a better one around the same area

8/10 Good

H F, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and conveniente Hotel, clean, good for the price specialy if you have to fly out,

8/10 Good

IKKI, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location from the airport and very clean!
Everything is ok except there is no Wi-fi connection in the room. And no super market near by if you don't have a car.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good short term stay
Very large, spotless, newly renovated room. Quiet, like-new furniture and comfortable bed. staff efficient but not warm. As with other reviews, taxi driver had difficult time finding hotel. Easily walkable to several restaurants.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
water leaks in kitchen and shower areas!!!
I will not recommend this hotel as I experienced flooding in the kitchen and shower area, and nobody was available at the front desk to help... The parking is very small and I had to park in the street. The carpet in the hallway is very old and dirty. I stayed at the Formule 1 hotel, around the corner, last week and I really enjoyed my stay, and their much cheaper rate!!!