Ratings based on 203 Verified Reviews

3.8 out of 5
80% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Suffolk

Nice position for hospital

Posted Feb 28, 2018
Pros: Spacious Clean and convenient position
Comfortable bed . Easy to find . Staff efficient .Lovely wine
4 out of 5
Recommended
for Everyone
by A verified traveler from south east uk

Good Value

Posted Feb 10, 2018
Chose hotel for location price and having a gym facility. Breakfast had good selection Some areas could benefit from redecorating / refurb. We were allocated ground floor room - the corridor had the musky / damp smell
4 out of 5
by A verified traveler

Nice hotel needs improving on food

Posted Jan 22, 2018 on Hotels
Hotel is very nice, but food was very average and small portion and waiter not very knowledgeable about everything slow service, but breakfast was lovely lots to choose from
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Jan 11, 2018
Pros: its location &easy to find
Cons: loose electrics point as pointed out to reception
came for my grandson's birthday found the hotel very nice experience for our 1st visit will be back mr mrs semp manchester
5 out of 5
by Poonam

Posted Jan 2, 2018 on Hotels
Receptionist and all staff were very polite
2 out of 5
by A verified traveler

seen its best days already

Posted Dec 14, 2017
Room was clean but quite shabby with oldish used furniture. Breakfast was very basic. Really friendly and helpful staff! The room price was high compared to the other hotels in the surrounding and there weren't anything special to justify that.
4 out of 5
by Susan

Tatty but comfortable

Posted Dec 11, 2017 on Hotels
Tatty a bit grubby but comfortable, needs a refurb. Considering the heavy snow there wasn't enough staff, one of the kitchen staff was getting grit/salt with her bare hands to help get cars out of the car park she was the exception and brilliant.
5 out of 5
by Robert

Good as usual

Posted Dec 9, 2017 on Hotels
Great location for the north of London,as well as M25 M1and A1
3 out of 5
by A verified traveler

Posted Dec 5, 2017 on Hotels
Overall stay was OK. Room was nice size but the cleanliness was disappointing, tea stain on bedside table. Bathroom: the toilet roll holder was hanging off wall. Difficult for us both, being elderly, to step into the bath to take a shower. Breakfast was very good.
4 out of 5
by Simon

Two night stay

Posted Dec 2, 2017 on Hotels
Fine bathroom radiator didn’t work and as it was so cold would have been nice if room radiator had been switched on prior to my arrival but otherwise ok