Ratings based on 761 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge

Nice Hotel

Posted Dec 28, 2017
This hotel is Clean, comfortable, spacious, and up to date. No issues and had a pleasant stay.
Comment from Hotel Management
Dec 28, 2017 by Menda D. , Hotel Management
Thank you for your review! We are so glad you enjoyed your stay with us. We hope that we will be your choice hotel for your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from bossier city, LA

Nice hotel

Posted Dec 28, 2017
Great hotel! Would recommend to anyone! The hotel seems to be very well kept and comforting for its guest. The rooms were very nice and i really enjoyed the stay. The next time I’m in the area, I’ll definitely come back to the Hilton
Comment from Hotel Management
Dec 28, 2017 by Menda D. , Hotel Management
WOW! Thank you for your kind words and for your recommendation to friends and family. We can't wait to welcome your return.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2017
Hotel was good. Expedia just made a mistake so therefore they didn't have my name when i registered and checked in. But after that everything went well
Comment from Hotel Management
Dec 18, 2017 by Menda D. , Hotel Management
Thank you for sharing your experience. I'm sorry that Expedia made a mistake. I'm glad that we could fix the mistake and get you in a room and settled. We hope that your stay was great!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bossier La

The bathroom needed cleaning on arrival

Posted Nov 27, 2017
The bathroom did get clean after arrival and the rest of the stay was great.
Comment from Hotel Management
Nov 28, 2017 by Menda D. , Hotel Management
Thank you for your review. I apologize that your bathroom wasn't clean upon arrival. Thank you for alerting our staff so that we could fix that immediately so that your stay could continue. We hope that the rest of your stay was great and you will choose our hotel again if you are ever in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Junction City, Arkansas

Nice hotel very clise to everything, all the casi

Posted Nov 20, 2017
We went on Nov. 17 thru Nov. 19, 2017 rm 1201 the refridgerator didn't get to cold. Then the hott water in the face bowl didn't get hot unti the next day, and the closet door was offc the hinges
Comment from Hotel Management
Nov 22, 2017 by Menda D. , Hotel Management
Thank you for sharing your experience with us. I apologize about your stay. I hope that you alerted our front desk so that they could call our maintenance staff to come assist you in those problem areas. They are on staff at all times to help when those problems arise. We hope that other than that, you had a great stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2017
The staff was pleasant. The room was very clean. Overall the hotel was very nice and I enjoyed my stay.
Comment from Hotel Management
Nov 20, 2017 by Menda D. , Hotel Management
Thank you for your review. We are so glad you enjoyed your stay! We hope you will be back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Best stay

Posted Nov 15, 2017
Enjoyed our room. It was very clean and the staff was amazing. Had the best decaf coffee I've ever tasted. Beds were very comfortable! I would definitely recommend this hotel!
Comment from Hotel Management
Nov 17, 2017 by Menda D. , Hotel Management
Thank you for choosing to stay at our hotel! We are so glad you enjoyed your stay with us and that the coffee hit the spot. We hope that if you are ever back in our area you will make it a point to stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Central location

Posted Oct 31, 2017
Awesome experience. Bacon at breakfast too greasy.
Comment from Hotel Management
Nov 1, 2017 by Menda D. , Hotel Management
Thank you for your review! I'm sorry that the bacon was too greasy for your liking. With it being cooked to order, next time please let the cook know exactly how you want it so we can make sure it's perfect for you! Hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Texarkana, AR

Nice hotel, noisy surroundings

Posted Oct 23, 2017
The hotel itself is very nice. I’ve stayed here 3 times prior to this trip. However, not sure if it was because we were on the first floor or what, but there were no sound barriers. We could hear every door slam, water turning on, walking around upstairs, etc. This was pretty annoying since we wanted to sleep in, however, it was out of the hotel or their staffs control. Overall, nice stay. Would stay here again.
Comment from Hotel Management
Oct 24, 2017 by Menda D. , Hotel Management
Thank you for your loyalty to our hotel. We appreciate your understanding of the noise. However, we do apologize and know how aggravating that must have been. We can't wait to have you back with us again.
5 out of 5
by Trina

Nice hotel

Posted Oct 9, 2017 on Hotels
Nice, quiet hotel. Thought it was odd that the two connecting hotels do not both include breakfast. Beds were comfortable. Shower curtain was falling apart and needed replaced but everything else was in good condition and clean. Not too far from the river.
Comment from Hotel Management
Oct 12, 2017
Thank you for your 5 star review! We are in fact one of a kind in that we are the only dual property in Louisiana. The Homewood brand provides a free complimentary breakfast, while the Hilton Garden Inn does not. However, they do have an amazing cooked to order breakfast for $10.95. I apologize about the condition of your shower curtain. We will get that fixed in that room. We hope that you will return again!