Studio Suite, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews of Microtel Inn & Suites by Wyndham Bossier City

3 out of 5
Microtel Inn & Suites by Wyndham Bossier City
2713 Village Lane, Bossier City, LA

Reviews

8.0

Very Good

Rating 10 - Excellent. 77 out of 168 reviews" "
Rating 8 - Good. 43 out of 168 reviews" "
Rating 6 - Okay. 25 out of 168 reviews" "
Rating 4 - Poor. 12 out of 168 reviews" "
Rating 2 - Terrible. 11 out of 168 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back and stay here… came for a family weeding and it was a great experience
Stayed 2 nights in Apr 2024
Response from Sophia CSR on Apr 17, 2024
Dear Guest,We're thrilled to hear that you had a great experience during your stay. It means a lot to us that you would consider coming back in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back and being part of more wonderful memories with your family!

8/10 Good

Becki

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Cindy Murphy on Apr 17, 2024
Thank you for your review, we are happy your stay met your expectations and we look forward to seeing again.

4/10 Poor

Martha

The lady that worked the front desk that checked us in was very rude.She assigned us to rooms that weren't clean. Then we asked to be moved she referred to us as troublemakers and everyone that came in after us, she would tell the people that we were trouble makers, when in reality we barely stayed in our room at all because we were gone to different events throughout the city. The TV didn't work in the room we were in. The ice machine was broke, which she had an attitude like we beoke it.
Response from Sophia CSR on Apr 15, 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities
Good value.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on Apr 13, 2024
Dear Guest,We're glad you found value in your stay with us! Providing affordable accommodations while maintaining quality and service is important to us. Thank you for your feedback, and we hope to have the pleasure of hosting you again in the future.

8/10 Good

Max

Liked: Staff & service
Good enough
Stayed 6 nights in Apr 2024
Response from Sophia CSR on Apr 10, 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Britta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 9, 2024
Hi Britta,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient close to Tinsley Park for baseball tournaments. Quiet and clean
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 8, 2024
Dear Guest,We are delighted to hear that you found our establishment quiet and clean during your recent visit. Providing a serene and pristine environment for our guests is one of our top priorities, and we are thrilled that we met your expectations. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We truly appreciate your patronage and hope to welcome you back soon.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to hang your hat and sleep.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on Apr 8, 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cindy Murphy on Apr 6, 2024
Thank you for taking the time to complete your survey, we are pleased you were happy with your stay and look forward to hosting you again.

10/10 Excellent

ZKYA

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 22, 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were very good. It was very quiet. The staff were wonderful.
Stayed 3 nights in Mar 2024
Response from Sophia CSR on Apr 1, 2024
Dear Guest,Many thanks for the review with positive comments and ratings. We are glad that you were pleased with the room and staff. Our team will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Xavier

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 22, 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Tonya

They stopped breakfast 20 minutes early. We went to make waffles and could not get any waffle mix. The lady said it must be stopped up and preceded to turn everything off and put stuff away
Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 1, 2024
Hi Tonya,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

ZKYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms great customer service easy access to other places overall just perfect
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 31, 2024
Dear Guest,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Will Be Back
Stayed 1 night in Mar 2024
Response from Cindy Murphy on Mar 30, 2024
Thank you for your wonderful review we look forward to having you again!

6/10 Okay

Tonya

Traveled with family
Liked: Cleanliness
The hotel was in a good neighborhood and convenient to a lot of shops and restaurants. The room was clean and the beds were comfortable. I agree with other comments on the pillows. They were super thin. I also agree with other comments on the two rude white ladies. One worked the evening shift and the other worked the night shift. I even asked if they were sisters because they looked similar and had the same bad attitudes. The breakfast was okay but get there early because the lady on the morning shift started shutting stuff down at 9:45am. I understand that she was working the front desk and the breakfast area. However, it was a Continental breakfast so it’s not like it was a lot to clean up. One customer came down before 10:00 to get danishes, muffins, and fruit for her family. She spoke to her very rudely and rushed her out. The doors were promptly locked at 10:00am. The other thing is that we only had 8 horrible channels on the television. It was like this when we checked in but, when we asked about the cable, the issue was blamed on some guest running into something late the night before. But it was the same channels we had on check in. The rude lady indicated that it would be fixed but it never was fixed. I could overlook a lot of things but not two rude workers. Especially when I read old reviews and see that this is a continual pattern. Sorry, I won’t be back because of these two ladies.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Dear Guest,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding the issues you encountered were not addressed professionally. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.

10/10 Excellent

Britta

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 27, 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 15, 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Okay

JOHN

Disliked: Cleanliness, staff & service
Property was unkempt, not kept clean and up to date. The lobby needed painting as did the elevator and hallways. The room however was nice, clean and looked in good shape. The staff was indifferent and basically snarly when asked questions. Overall was really a poor experience for renting a room The only good thing was the price and at $63 I guess I can overlook the nasty appearance - and accept the clean room for the price
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit. If you have any queries regarding this issue, please call up the property for further assistance.

8/10 Good

Joel, Cabot

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not as good as those with real hot breakfast, aka just waffles here. No exercise room.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

8/10 Good

Brandy

Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Joshua

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 10, 2024
Hi Joshua,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Okay

Michael, Bartlesville

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is being remodeled and there is all the stuff you'd expect to see.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 19, 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Bob

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Sophia CSR on Mar 13, 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 9, 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to concert
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 4, 2024
Dear Guest,Thank you for choosing us for your recent stay. We are glad that you liked our location. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business in future travels.

6/10 Okay

Nafisa

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 4, 2024
Hi Nafisa,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great 👍👍👍👍
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 27, 2024
Dear Guest,Thank you for staying with us. It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 Excellent

Kendell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 27, 2024
Dear Guest,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

2/10 Terrible

Torino, pine bluff

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my worst motel experience They cancelled my room before 3pm the room they found was obviously a 2 bed room but the second bed was missing. the motel shook from the trails that passed through all day.
Stayed 1 night in Dec 2023
Response from Sophia CSR on Feb 23, 2024
Hi Torino,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit. If you have any queries regarding this issue, please call up the property for further assistance.

6/10 Okay

Alexandre

Traveled with partner
Dirty room, hallway. Small not good
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 23, 2024
Dear Guest,Maintaining a clean and pleasant environment is of utmost importance to us, and we will investigate the issues you mentioned to ensure they are addressed promptly. Our housekeeping team will thoroughly inspect the room. Your feedback is invaluable, and we appreciate your patience and understanding as we work to rectify these matters. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

10/10 Excellent

pavan

Traveled with partner
Good one
Stayed 1 night in Feb 2024
Response from Cindy Murphy on Feb 18, 2024
Thank you for taking the time to complete your online survey. We are pleased your stay met your expectations. We look forward to seeing you again in the future.

8/10 Good

Breyon, Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall It was a decent stay. Clean, comfy and affordable.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 12, 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

4/10 Poor

Johanah

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a pet fee that I didn’t see on the site at the time of reservation. Trying to explain to check in clerk was bad. She was rude and snappy. Wall has no noise reduction what so ever. Hear everying including breathing.😩 Batteries out of one of the smoke detectors beeping all night long. Ice machine wasn’t working. Will not recommend this establishment to anyone.
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 11, 2024
Dear Guest,We regret that you had an unpleasant experience at our property. The charges for pets are mentioned on our website as well as we inform our guests on arrival. We regret if you missed them during the booking. Your comments have been noted, and we will take immediate action to address these issues. We will continue to work hard to improve and provide a more enjoyable experience for our guests.

4/10 Poor

Jeannie

Stayed 2 nights in Feb 2024
Response from Sophia CSR on Mar 26, 2024
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

4/10 Poor

Nikesha

Traveled with partner
There was supposed to be continental breakfast but all they had were danishes and donuts. The evening staff weren’t friendly.
Stayed 2 nights in Jan 2024
Response from Sophia CSR on Jan 30, 2024
Dear Guest,Thank you for bringing this to our attention. We take your feedback seriously and will address these issues promptly to ensure a better experience for future visits. We appreciate your understanding and hope to have the opportunity to exceed your expectations in the future.

6/10 Okay

Linda

Traveled with partner
Disliked: Amenities
It was quiet I like that. staff was OK. Sheets on the bed with nasty, I Didn’t like that but staff did take care of it.
Stayed 2 nights in Jan 2024
Response from Sophia CSR on Jan 29, 2024
Dear Guest,On behalf of our entire staff, we thank you for your business and your comments. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Oluwafemi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 27, 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 27, 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Tavasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sophia CSR on Jan 22, 2024
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 22, 2024
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

LeKendrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 18, 2024
Dear Guest,We are delighted to hear that you found our establishment to be very clean during your recent visit. Providing a serene and pristine environment for our guests is one of our top priorities, and we are thrilled that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We truly appreciate your patronage and hope to welcome you back soon.

10/10 Excellent

Melisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 18, 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 16, 2024
Dear Guest,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 14, 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice quiet n great staff!!!
Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 10, 2024
Dear Guest,We can't thank you enough for rating our hotel. We are so glad to hear from you and to learn that we were able to give you a clean, comfortable, and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Good

Blake

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give a 5 star because everything was perfect here. Nice room, nice area and great staff. But while I was showering someone walked into our room. The only thing that stopped him was the metal flip lock on the top. I called the front desk and they said the man stayed there the previous night and thought he had scheduled an extra night so he went straight to the room and was able to open the door with his key that he had from the night before.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 9, 2024
Dear Guest,Thank you for your positive review and for bringing the incident to our attention. We sincerely apologize for the intrusion you experienced during your stay. We appreciate your understanding and patience. Please be assured that we are taking immediate steps to reinforce our security measures. We value your feedback and hope to have the opportunity to welcome you back for a truly seamless experience.

4/10 Poor

Richard

Liked: Cleanliness
Just a couple of nights
I chose this hotel after reading the reviews and the reviews were spot on. The bed is high which isn’t a problem since I am tall but I can see how some people would have an issue with it. The hotel is located close to a train track and the train whistle will definitely wake you up if you are sleeping. If that doesn’t wake you up then the young kid running up and down the hallway crying will do it. The walls of the rooms are paper thin so you can hear your next door neighbor snoring during the night. It seems they like to put everyone on the top floor. Why, I don’t know. At least the elevator was working. There was only one luggage cart for the entire hotel. The shower drain was so slow you would be standing in several inches of water by the time your shower was finished. The breakfast is meager at best. The good news is the staff was friendly both checking in and departure.
Stayed 2 nights in Jan 2024
Response from Sophia CSR on Jan 9, 2024
Dear Guest,Thank you for taking the time to provide your feedback. We appreciate your acknowledgment of our friendly staff. We apologize for the inconveniences you experienced during your stay. Your concerns about noise, bed height, and other issues are noted, and we assure you that we are actively addressing these areas for improvement. We value your insights and hope to have the opportunity to better serve you in the future.

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
No hot water
Room was very clean, but the hot water wasn't working
Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 9, 2024
Dear Guest,We apologize for the inconvenience you faced regarding hot water and will surely forward your valuable feedback to our team for improvements. We assure you the best of our services at all times.

2/10 Terrible

Autumn

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Beware
When we arrived they said they had no hot water and if we stayed they would give us a discount so we decided to stay and promptly regretted it and then continued to regret it after reaching out to the booking site to confirm the discount and was told the hotel would not honor what both the evening clerk and the morning clerk confirmed that they would give a discount. Additionally the rooms had no sound proofing and it was noisy and the building shook whenever the elevator had more that one person on it and shook. Also, in a sketchy part of town. Beware.
Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 9, 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.