Krista, Philadelphia, PA
Oct 4, 2006
Disliked: Staff & service, property conditions & facilities
Hotel staff never cleaned the room while we were out sightseeing, the day of the wedding we couldn't shower because we waited around for 2 hours for towels (we ended up using the bedsheets), and then after specifically requesting the bed to be remade before our return (some 8 hours later)it was not done. Very disappointed with the level of service, which is too bad because the hotel is in a great area and could be quite nice if the effort was made.