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Matthew, it's always a pleasure to provide you with an exceptional experience at Boston Harbor Hotel at Rowes Wharf! Thank you for your top rating. We look forward to welcoming you back soon!
What a wonderful hotel! Great helpful competent staff; clean and beautifully designed; great food.
Alan
Stayed 1 night in Mar 2024
Response from HotelMgmt on Mar 15, 2024
Exceeding expectations is always our aim, Alan, and your wonderful review made our day! Thank you for choosing Boston Harbor Hotel at Rowes Wharf for your recent travels. We hope you'll visit us again soon!
This is the nicest hotel I’ve ever stayed at hands down. From the valet to check in and then the room wow! Such a nice room, welcomed with gifts, chocolates, water in a can and glass bottle. The bed is amazing. Seamless check out. They even have umbrellas ready for you to borrow in the closet and at the concierge when you checkout. 10/10.
Adam
Stayed 1 night in Mar 2024
Response from HotelMgmt on Mar 8, 2024
It's truly heartwarming to hear that your stay with us at Boston Harbor Hotel at Rowes Wharf exceeded your previous hospitality experiences. We're delighted to know that every aspect of your visit, from the valet service and check-in process to the comfort and amenities of your room, surpassed your expectations. Our goal is to provide thoughtful touches, like the welcome gifts, chocolates, and water options, to ensure your stay is as enjoyable and comfortable as possible. We're thrilled to have achieved a 10/10 rating in your eyes, and we look forward to welcoming you back for another exceptional stay in the future.
The location of the property is perfect! You have access to so many things within walking distance and great views. The staff is just incredible as well! If you’re staying in Boston I definitely recommend staying here.
Shelby
Stayed 4 nights in Feb 2024
Response from HotelMgmt on Mar 8, 2024
It's wonderful to hear that you had such a positive experience with us, especially enjoying the perfect location we provide for our guests here at Boston Harbor Hotel at Rowes Wharf. We're thrilled that you found the accessibility to numerous attractions and the great views a highlight of your stay. Moreover, knowing that our team made an incredible impression on you adds to our joy. We're delighted that you would recommend staying with us to others and we look forward to the opportunity to welcome you back in the future for another memorable trip!
Suzette, thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
Beautiful property great rooms nice little details in the room and bathroom one of my best hotel experiences the staff was very courteous in accommodating
Anthony
Stayed 1 night in Feb 2024
Response from HotelMgmt on Feb 20, 2024
Anthony, we truly enjoyed welcoming you to Boston Harbor Hotel at Rowes Wharf! It's wonderful to hear that our friendly team and thoughtful amenities surpassed your expectations. Please think of us when your plans bring you back to Boston!
Love the gifts the staff leave in the rooms for our kids.
Alisha
Stayed 1 night in Feb 2024
Response from HotelMgmt on Feb 12, 2024
At Boston Harbor Hotel at Rowes Wharf, every guest is important to us, regardless of age! We’re so glad your kids enjoyed the special attention, Alisha. Please return soon for another memorable stay!
This was one of the best hotels I’ve stayed at. The staff was all very friendly and helpful and the cleaning service is incredible. They go above and beyond to make sure the room is immaculate and you have everything you could possibly need. They wrapped my phone charger and secured it with a tie, cleaned our eyeglasses and left a new lens cleaning cloth. Upon arrival, you’ll find a tall glass bottle of water and some specialty chocolates. Highly recommend.
Stephanie
Response from Hotelmgmt on Feb 10, 2024
At Boston Harbor Hotel at Rowes Wharf, we believe in surpassing our guests’ expectations, Stephanie! Thank you for sharing your experience and your wonderful comments about our team’s attention to detail. It was a pleasure serving you, and we look forward to a chance in the future to welcome you back!
Everything was up to the highest standards one would expect. Very courteous and professional staff. The property is so truly elegant and artistic.
gabriel
Stayed 1 night in Feb 2024
Response from HotelMgmt on Feb 6, 2024
How wonderful to learn that our unparalleled hospitality and classically current luxury surpassed your expectations, Gabriel! Thank you for sharing your perfect score and kind remarks. We hope to serve you again soon at Boston Harbor Hotel at Rowes Wharf!
Thank you for your five-star rating, Courtney! We hope to be your preferred property whenever your travels bring you to the area!
10/10 Excellent
brian
Jan 17, 2024
brian
Stayed 3 nights in Dec 2023
Response from Hotelmgmt on Feb 7, 2024
Your five-stars mean the world to us, Brian! Thank you and we're excited for the opportunity to host you again.
8/10 Good
Frank
Business traveler
Jan 13, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Very disappointed the pool / gym area were closed. Bar closing early in the evening was surprising too, considering posted hours.
Frank
Stayed 4 nights in Jan 2024
Response from HotelMgmt on Jan 17, 2024
Thank you for choosing Boston Harbor Hotel at Rowes Wharf for your recent travels, Frank! We, too, are disappointed that your experience fell short of expectations. Our exciting transformation has affected the availability of some of our amenities. Throughout this period, however, an alternative fitness space is available within the hotel, offering cardio and strength training equipment, along with a selection of free weights. The redesigned Rowes Wharf Health Club is planned to re-open in late Spring with a contemporary pool with an expanded lounge area, a new group fitness studio, a golf simulator, and much more. We hope you'll visit us again soon so we can offer you a perfect stay in every way.
We're so glad your stay was everything you hoped for, Mary Ann! Thank you for allowing us to welcome you to Boston Harbor Hotel at Rowes Wharf. Hopefully, your plans will bring you back soon for another luxurious getaway!
We are humbled to have earned your perfect score, Antonella! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.
Boston Harbor was an amazing hotel to stay it their service promptness was impeccable
Mansoor
Stayed 3 nights in Dec 2023
Response from HotelMgmt on Jan 2, 2024
Mansoor, our team will be elated that their caring attention impressed you! Thank you for your excellent review of Boston Harbor Hotel at Rowes Wharf. We'd love to welcome you back soon!
10/10 Excellent
Matthew, Henderson
Dec 27, 2023
Matthew
Stayed 1 night in Dec 2023
Response from HotelMgmt on Dec 29, 2023
Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!
This is a beautiful property with very helpful and attentive staff. Any issues we had were completely personal - the room was overly warm so we had to open a window at night (which was loud, being on a major road in Boston). The room was very comfortable and spacious. We enjoyed our stay very much.
Cheryl
Stayed 2 nights in Dec 2023
Response from HotelMgmt on Dec 19, 2023
Cheryl, it was a pleasure to welcome you to Boston Harbor Hotel at Rowes Wharf! Thank you for letting us know how much you enjoyed your recent experience. Our team is always eager to assist with anything you need, including ensuing that your room is the perfect temperature. Please think of us when planning your next Boston getaway!
Our absolute favorite hotel in Boston. Amazing gym, pool, staff and food. Conveniently located near everything.
DR. ALISHA
Stayed 1 night in Dec 2023
Response from Hotelmgmt on Dec 19, 2023
Dr. Alisha, your wonderful remarks mean the world to us! Thank you for commenting on our unparalleled amenities and ideal location. We appreciate your top score, and we look forward to welcoming you back soon to Boston Harbor Hotel at Rowes Wharf!
4/10 Poor
Richard
Dec 12, 2023
Richard
Stayed 1 night in Dec 2023
Response from HotelMgmt on Dec 14, 2023
Learning that your recent stay didn't entirely meet your expectations is disappointing to us. We're hopeful for the chance to demonstrate our best on your next visit, Richard.
Rebecca, we truly appreciate your high praise and five-star rating! Thank you for choosing Boston Harbor Hotel at Rowes Wharf for your recent visit. We hope you'll return soon so we can exceed your expectations once more!
10/10 Excellent
Raimis
Dec 7, 2023
Raimis
Stayed 1 night in Dec 2023
Response from Hotelmgmt on Dec 9, 2023
Thank you for gifting us with your top score, Raimis. Until next time!
Thank you for taking a moment to leave us with your positive score. Hurry back, Greg!
8/10 Good
Alison
Traveled with group
Dec 2, 2023
Liked: Cleanliness, staff & service, amenities
Beautiful location on the water although surrounding area quite dull during the holiday season. Not a festive holiday area.
Alison
Stayed 3 nights in Nov 2023
Response from Hotelmgmt on Dec 5, 2023
It was a pleasure to welcome you to the Boston Harbor Hotel at Rowes Wharf, Alison! Thank you for your kind remarks about our stunning location, and for your high score. As the season progresses, many holiday delights are planned for the area. We hope you'll visit us again soon!
It was a pleasure to serve as your home-away-from-home, James, and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.
We’re delighted that you enjoyed your visit, Alexander! Thank you for commenting on our attentive team. We hope you’ll visit us again soon for another five-star stay at the Boston Harbor Hotel at Rowes Wharf!
How wonderful, Frank, that you appreciated our lovely property and dedication to cleanliness! Your five-star review made our day. Please return soon to the Boston Harbor Hotel at Rowes Wharf!
The hotel is clean and modern. The staff is competent and polite
Sunil
Stayed 1 night in Nov 2023
Response from Hotelmgmt on Nov 30, 2023
Our team will be overjoyed by your lovely praise, Sunil! Thank you for staying with us at the Boston Harbor Hotel at Rowes Wharf. We hope your travels bring you back soon!
We have to agree with you, Tracy, that our incredible location along the harbor provides breathtaking views to enjoy! Thank you for your top score. We hope you'll visit us again soon at Boston Harbor Hotel at Rowes Wharf!
5 Stars does not do the Boston Harbor Hotel justice. Of all the hotels and resorts we have stayed in over the years, this property is at the top of the list…
LOUIS
Stayed 2 nights in Nov 2023
Response from HotelMgmt on Nov 16, 2023
We're honored by your wonderful praise, Louis! At Boston Harbor Hotel at Rowes Wharf, we strive to surpass expectations and your top score means the world to us. We look forward to welcoming you back soon!
10/10 Excellent
Caitlin
Nov 12, 2023
Caitlin
Stayed 2 nights in Nov 2023
Response from Hotelmgmt on Dec 5, 2023
Caitlin, there is nothing better than earning five stars from a valued guest! Thank you and we hope to see you again soon.
6/10 Okay
Kristen
Traveled with partner
Nov 11, 2023
Liked: Staff & service
Kristen
Stayed 2 nights in Nov 2023
Response from Hotelmgmt on Nov 12, 2023
Thank you for rating your stay, Kristen. We’re sorry to hear that your experience did not quite live up to your expectations. We hope to have a chance to better impress on a future visit.
This Hotel Is the Very Best in Quality and Service
Our stay was perfect in every way. Welcoming front desk people and all other staff were friendly and helpful. Truly amazing experience. We’ll be back.
Lorraine J
Stayed 1 night in Oct 2023
Response from HotelMgmt on Nov 10, 2023
How exciting to know that our team left such a positive impression, Lorraine! It was a pleasure to welcome you to Boston Harbor Hotel at Rowes Wharf. We're already looking forward to serving you again soon!
Great service, location, and the view from our room was amazing!
Keith
Stayed 1 night in Oct 2023
Response from Hotelmgmt on Oct 30, 2023
We're glad that you found so much to love about your recent visit, Keith! Thank you for allowing us to welcome you to Boston Harbor Hotel at Rowes Wharf. Please think of us when planning your next getaway!
If I could give this hotel 6 stars, I would! Everything detail from the concierge to the housekeeping staff was spectacular! This hotel made our stay in Boston even better than it was. Would highly recommend!
Stefanie
Stayed 6 nights in Oct 2023
Response from Hotelmgmt on Oct 24, 2023
What a delight, Stephanie, to hear that we surpassed your expectations! Our team will be elated that their professional, attentive care left such a lasting impression. We hope you'll think of us at Boston Harbor Hotel at Rowes Wharf when returning to the city!
6/10 Okay
Verified traveler
Oct 15, 2023
Disliked: Staff & service
Verified traveler
Stayed 1 night in Oct 2023
Response from Hotelmgmt on Oct 17, 2023
We strive to offer all of our guests a top-notch experience and your rating does not reflect a typical stay with us. It is our hope you will visit us again so that we can win you over completely.
Thank you, Matthew, for your kind words about our prime location! Your five-star review means the world to us. Please visit us again soon at Boston Harbor Hotel at Rowes Wharf!
We loved everything!! Everyone was so nice, professional, and accommodating! The property was gorgeous, clean, and had so many amenities! We have no complaints!
Danielle
Stayed 1 night in Oct 2023
Response from Hotelmgmt on Oct 11, 2023
Danielle, we love hearing from happy guests of Boston Harbor Hotel at Rowes Wharf! Thank you for taking a moment to highlight our caring team and well-appointed accommodations. It was a pleasure hosting your Boston visit and we hope your adventures bring you back soon!
Charles, we're delighted to hear that you found so much value in your stay! Thank you for choosing Boston Harbor Hotel at Rowes Wharf. We hope to see you again soon for another five-star experience.