Ratings based on 842 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

room overlooking the harbor,excellent

Posted Feb 16, 2017
Pros: location
Cons: see above
parking not user friendly, needs better signage, needs specific car location designators "ie" 101,102 first floor, 201,202, second floor etc. car locations numbered slots room accoutrements confusing, I picked up off a tray a plastic container of nuts, water ,cheese combo, never opening them and upon check out I was charged for them. unfortunately the sensors were "watching" not a pleasant feeling. not a nice system, get rid of it!! At check out I was charged but had to be aware.
Comment from Hotel Management
Feb 22, 2017 by HotelMgmt, Hotel Management
While we were pleased to read the harbor views from your guest room impressed you, we regret, any inconvenience you experienced from the garage’s signage and will make the garage management team aware of your feedback. Your comments are valuable to us as we continuously look to improve the experience for our future guests. We hope you visit with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

The service was exceptional.

Posted Feb 7, 2017
This hotel had every detail covered, from shorts and tee shirts to borrow for the gym, fresh fruit in the lobby, a steamer to use on you clothes after the gym. They anticipated every need and had me covered. I had forgotten my toothbrush. Housekeeping brough up a goodie bag with new toothbrush, floss, mouthwash, etc.
Comment from Hotel Management
Feb 9, 2017 by HotelMgmt, Hotel Management
It's always our pleasure to provide special touches to enhance the experience for our guests, and it was wonderful to read that our efforts surpassed your expectations. Thank you for your lovely review, we hope to see you again soon at the Boston Harbor Hotel at Rowes Wharf.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Overlooking Boston Harbor

Posted Feb 5, 2017
Excellent overall experience - great people, great hotel amenities and great views!
Comment from Hotel Management
Feb 7, 2017 by HotelMgmt, Hotel Management
Thank you, Steve, for sharing your wonderful praise of our staff and services. We’re thrilled you had a great stay and hope you will visit with us again at the Boston Harbor Hotel at Rowes Wharf.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nicest hotel I've ever stayed at!

Posted Jan 27, 2017
Hotel was amazing, rooms were clean staff was excellent! Service was overall amazing!!!! Well worth the cost! Will be returning!
Comment from Hotel Management
Jan 31, 2017 by HotelMgmt, Hotel Management
We're pleased you had such a positive experience all around. Thank you so much for your lovely review for our hotel and staff. We look forward to your next visit with us at the Boston Harbor Hotel at Rowes Wharf!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lemont, IL

Weekend Stay

Posted Jan 21, 2017
My son and I stayed here over the weekend so that we could attend the Patriot's game. This is the best hotel I have ever stayed at. The staff went above and beyond my expectations. The location and ambiance are second to none. This will be our go to hotel from now on.
Comment from Hotel Management
Jan 24, 2017 by HotelMgmt, Hotel Management
It is an exceptional feeling to know that our staff's warm, personalized service created a memorable stay for you. Thank you so much for sharing your lovely feedback. We can't wait to welcome you back to the Boston Harbor Hotel at Rowes Wharf!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Harbor view

Posted Jan 13, 2017
Pros: Everything, location, rooms facilities staff.
Great hotel, great staff, map rooms introduce a superb historical description of early Boston.
Comment from Hotel Management
Jan 13, 2017 by HotelMgmt, Hotel Management
Thank you so much for rating us so highly, we’re thrilled you enjoyed your stay. It was a pleasure having you as our guest, and we would love to welcome you back the Boston Harbor Hotel at Rowes Wharf for another great getaway!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2016
Close to Faneuil Hall and right on harbor! Awesome hotel!!
Comment from Hotel Management
Jan 10, 2017 by HotelMgmt, Hotel Management
Thank you so much for sharing your five-star rating! It is wonderful to know that you enjoyed our property and location. We hope the next time you travel to Boston you will think of us at the Boston Harbor Hotel at Rowes Wharf!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2016
Pros: clean and luxury
Cons: There was no sealer at the bottom of the shower glass door, so the water got outside while taking shower. got wet floor everytime.
Location: good location, closed to everywhere. walking distance. good seafood.
We stayed for 3 nights and had a wonderful experience at Boston Harbor Hotel...nice staffs. We got the city view and it was so beautiful at night. It is a walking distance, so we just walked everywhere to discover Boston Downtown. The room is very clean and beautiful. It was pretty quiet while we stayed there, maybe, we arrived at the off season. I suggest everyone should stay at Boston Harbor Hotel if visiting Boston. We absolutely come back if visiting Boston again.
Comment from Hotel Management
Dec 21, 2016 by HotelMgmt, Hotel Management
We're pleased you enjoyed such a perfect stay with us and appreciated our courteous staff members and stunning views of our city. We are grateful you have shared your feedback. Thank you for choosing the Boston Harbor Hotel at Rowes Wharf for your Boston visit, we look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Posted Dec 19, 2016
Pros: Expedia
Location: Great location. Near Quincey Market and the North End.
Very nice hotel. They pay attention to detail. Very clean rooms. One of the best I've been in as far as being clean and I used to travel for a living.
Comment from Hotel Management
Dec 21, 2016 by HotelMgmt, Hotel Management
Thank you so much for rating us so highly and sharing your lovely review of our hotel. We’re delighted we could impress you during your visit. We enjoyed having you as our guest and hope to have another opportunity to welcome you back to the Boston Harbor Hotel at Rowes Wharf!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Love this hotel

Posted Dec 19, 2016
I stayed at the Boston Harbor 3 years ago and remember thinking it was "OK." I stayed there this weekend because we had a wedding at the hotel. They renovated all their guest rooms and exercise facilities last year and it was as a major upgrade! My husband and I couldn't stop talking about how much we loved the hotel and our stay. I like to work out every day and usually find myself annoyed at how crappy hotel workout facilities are. The gym at the Boston harbor is super updated with a great variety of equipment. I was a happy girl! We highly recommend!!
Comment from Hotel Management
Dec 21, 2016 by HotelMgmt, Hotel Management
Your happiness makes us happy! We're delighted you enjoyed your stay and appreciated our newly renovated guest room and fitness center. Your positive feedback and high recommendation mean a great deal to us, thank you! We hope to see you again soon at the Boston Harbor Hotel at Rowes Wharf!