Suite, Multiple Beds (John Adams Presidential Suite) | Interior

Reviews of Boston Harbor Hotel

5 out of 5
Boston Harbor Hotel
70 Rowes Wharf, Boston, MA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 859 out of 1001 reviews" "
Rating 8 - Good. 97 out of 1001 reviews" "
Rating 6 - Okay. 23 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience here! Will be back.
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent every time.
Stayed 2 nights in Jan 2024
Response from HotelMgmt on Mar 20, 2024
Matthew, it's always a pleasure to provide you with an exceptional experience at Boston Harbor Hotel at Rowes Wharf! Thank you for your top rating. We look forward to welcoming you back soon!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful hotel! Great helpful competent staff; clean and beautifully designed; great food.
Stayed 1 night in Mar 2024
Response from HotelMgmt on Mar 15, 2024
Exceeding expectations is always our aim, Alan, and your wonderful review made our day! Thank you for choosing Boston Harbor Hotel at Rowes Wharf for your recent travels. We hope you'll visit us again soon!

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest hotel I’ve ever stayed at hands down. From the valet to check in and then the room wow! Such a nice room, welcomed with gifts, chocolates, water in a can and glass bottle. The bed is amazing. Seamless check out. They even have umbrellas ready for you to borrow in the closet and at the concierge when you checkout. 10/10.
Stayed 1 night in Mar 2024
Response from HotelMgmt on Mar 8, 2024
It's truly heartwarming to hear that your stay with us at Boston Harbor Hotel at Rowes Wharf exceeded your previous hospitality experiences. We're delighted to know that every aspect of your visit, from the valet service and check-in process to the comfort and amenities of your room, surpassed your expectations. Our goal is to provide thoughtful touches, like the welcome gifts, chocolates, and water options, to ensure your stay is as enjoyable and comfortable as possible. We're thrilled to have achieved a 10/10 rating in your eyes, and we look forward to welcoming you back for another exceptional stay in the future.

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is perfect! You have access to so many things within walking distance and great views. The staff is just incredible as well! If you’re staying in Boston I definitely recommend staying here.
Stayed 4 nights in Feb 2024
Response from HotelMgmt on Mar 8, 2024
It's wonderful to hear that you had such a positive experience with us, especially enjoying the perfect location we provide for our guests here at Boston Harbor Hotel at Rowes Wharf. We're thrilled that you found the accessibility to numerous attractions and the great views a highlight of your stay. Moreover, knowing that our team made an incredible impression on you adds to our joy. We're delighted that you would recommend staying with us to others and we look forward to the opportunity to welcome you back in the future for another memorable trip!

10/10 Excellent

Suzette, Rancho Santa Fe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from HotelMgmt on Mar 21, 2024
Suzette, thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from HotelMgmt on Mar 21, 2024
Jose, it was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 Excellent

John

Stayed 4 nights in Feb 2024
Response from HotelMgmt on Mar 21, 2024
Thank you and we can’t wait to welcome you back again for another five-star stay, John!

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hotelmgmt on Feb 21, 2024
Your star rating is greatly appreciated, Stefan, and it will be our pleasure to welcome you back!

8/10 Good

Diane

Stayed 1 night in Feb 2024
Response from HotelMgmt on Mar 21, 2024
Your high rating made us smile and we look forward to welcoming you back through our doors should your travels return you to our area, Diane!

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great rooms nice little details in the room and bathroom one of my best hotel experiences the staff was very courteous in accommodating
Stayed 1 night in Feb 2024
Response from HotelMgmt on Feb 20, 2024
Anthony, we truly enjoyed welcoming you to Boston Harbor Hotel at Rowes Wharf! It's wonderful to hear that our friendly team and thoughtful amenities surpassed your expectations. Please think of us when your plans bring you back to Boston!

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the gifts the staff leave in the rooms for our kids.
Stayed 1 night in Feb 2024
Response from HotelMgmt on Feb 12, 2024
At Boston Harbor Hotel at Rowes Wharf, every guest is important to us, regardless of age! We’re so glad your kids enjoyed the special attention, Alisha. Please return soon for another memorable stay!

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I’ve stayed at. The staff was all very friendly and helpful and the cleaning service is incredible. They go above and beyond to make sure the room is immaculate and you have everything you could possibly need. They wrapped my phone charger and secured it with a tie, cleaned our eyeglasses and left a new lens cleaning cloth. Upon arrival, you’ll find a tall glass bottle of water and some specialty chocolates. Highly recommend.
Response from Hotelmgmt on Feb 10, 2024
At Boston Harbor Hotel at Rowes Wharf, we believe in surpassing our guests’ expectations, Stephanie! Thank you for sharing your experience and your wonderful comments about our team’s attention to detail. It was a pleasure serving you, and we look forward to a chance in the future to welcome you back!

10/10 Excellent

gabriel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was up to the highest standards one would expect. Very courteous and professional staff. The property is so truly elegant and artistic.
Stayed 1 night in Feb 2024
Response from HotelMgmt on Feb 6, 2024
How wonderful to learn that our unparalleled hospitality and classically current luxury surpassed your expectations, Gabriel! Thank you for sharing your perfect score and kind remarks. We hope to serve you again soon at Boston Harbor Hotel at Rowes Wharf!

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotelmgmt on Mar 20, 2024
Thank you for your five-star rating, Courtney! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Excellent

brian

Stayed 3 nights in Dec 2023
Response from Hotelmgmt on Feb 7, 2024
Your five-stars mean the world to us, Brian! Thank you and we're excited for the opportunity to host you again.

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Very disappointed the pool / gym area were closed. Bar closing early in the evening was surprising too, considering posted hours.
Stayed 4 nights in Jan 2024
Response from HotelMgmt on Jan 17, 2024
Thank you for choosing Boston Harbor Hotel at Rowes Wharf for your recent travels, Frank! We, too, are disappointed that your experience fell short of expectations. Our exciting transformation has affected the availability of some of our amenities. Throughout this period, however, an alternative fitness space is available within the hotel, offering cardio and strength training equipment, along with a selection of free weights. The redesigned Rowes Wharf Health Club is planned to re-open in late Spring with a contemporary pool with an expanded lounge area, a new group fitness studio, a golf simulator, and much more. We hope you'll visit us again soon so we can offer you a perfect stay in every way.

10/10 Excellent

Mary Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2024
Response from HotelMgmt on Jan 9, 2024
We're so glad your stay was everything you hoped for, Mary Ann! Thank you for allowing us to welcome you to Boston Harbor Hotel at Rowes Wharf. Hopefully, your plans will bring you back soon for another luxurious getaway!

10/10 Excellent

Justine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotelmgmt on Jan 8, 2024
We appreciate your high rating, Justine. It was a pleasure serving you, and we hope to welcome you back soon!

10/10 Excellent

Antonella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Dec 30, 2023
We are humbled to have earned your perfect score, Antonella! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 Excellent

Matthew, Henderson

Stayed 1 night in Dec 2023
Response from HotelMgmt on Dec 29, 2023
Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Dec 26, 2023
Thank you for your five-star rating, John! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Excellent

Fern

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotelmgmt on Dec 20, 2023
Your excellent score is greatly appreciated, Fern. Thank you and we can't wait to host you again.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Visit
This is a beautiful property with very helpful and attentive staff. Any issues we had were completely personal - the room was overly warm so we had to open a window at night (which was loud, being on a major road in Boston). The room was very comfortable and spacious. We enjoyed our stay very much.
Stayed 2 nights in Dec 2023
Response from HotelMgmt on Dec 19, 2023
Cheryl, it was a pleasure to welcome you to Boston Harbor Hotel at Rowes Wharf! Thank you for letting us know how much you enjoyed your recent experience. Our team is always eager to assist with anything you need, including ensuing that your room is the perfect temperature. Please think of us when planning your next Boston getaway!

10/10 Excellent

DR. ALISHA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our absolute favorite hotel in Boston. Amazing gym, pool, staff and food. Conveniently located near everything.
Stayed 1 night in Dec 2023
Response from Hotelmgmt on Dec 19, 2023
Dr. Alisha, your wonderful remarks mean the world to us! Thank you for commenting on our unparalleled amenities and ideal location. We appreciate your top score, and we look forward to welcoming you back soon to Boston Harbor Hotel at Rowes Wharf!

4/10 Poor

Richard

Stayed 1 night in Dec 2023
Response from HotelMgmt on Dec 14, 2023
Learning that your recent stay didn't entirely meet your expectations is disappointing to us. We're hopeful for the chance to demonstrate our best on your next visit, Richard.

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best of the best!
Response from Hotelmgmt on Feb 17, 2024
Rebecca, we truly appreciate your high praise and five-star rating! Thank you for choosing Boston Harbor Hotel at Rowes Wharf for your recent visit. We hope you'll return soon so we can exceed your expectations once more!

10/10 Excellent

Raimis

Stayed 1 night in Dec 2023
Response from Hotelmgmt on Dec 9, 2023
Thank you for gifting us with your top score, Raimis. Until next time!

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from HotelMgmt on Dec 7, 2023
Thank you for taking a moment to leave us with your positive score. Hurry back, Greg!

8/10 Good

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities
Beautiful location on the water although surrounding area quite dull during the holiday season. Not a festive holiday area.
Stayed 3 nights in Nov 2023
Response from Hotelmgmt on Dec 5, 2023
It was a pleasure to welcome you to the Boston Harbor Hotel at Rowes Wharf, Alison! Thank you for your kind remarks about our stunning location, and for your high score. As the season progresses, many holiday delights are planned for the area. We hope you'll visit us again soon!

10/10 Excellent

James, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotelmgmt on Nov 29, 2023
It was a pleasure to serve as your home-away-from-home, James, and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service.
Stayed 4 nights in Nov 2023
Response from HotelMgmt on Nov 30, 2023
We’re delighted that you enjoyed your visit, Alexander! Thank you for commenting on our attentive team. We hope you’ll visit us again soon for another five-star stay at the Boston Harbor Hotel at Rowes Wharf!

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and beautiful
Stayed 2 nights in Nov 2023
Response from HotelMgmt on Nov 30, 2023
How wonderful, Frank, that you appreciated our lovely property and dedication to cleanliness! Your five-star review made our day. Please return soon to the Boston Harbor Hotel at Rowes Wharf!

10/10 Excellent

Sunil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and pillow staff
The hotel is clean and modern. The staff is competent and polite
Stayed 1 night in Nov 2023
Response from Hotelmgmt on Nov 30, 2023
Our team will be overjoyed by your lovely praise, Sunil! Thank you for staying with us at the Boston Harbor Hotel at Rowes Wharf. We hope your travels bring you back soon!

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and a great location
Stayed 1 night in Nov 2023
Response from HotelMgmt on Nov 20, 2023
We have to agree with you, Tracy, that our incredible location along the harbor provides breathtaking views to enjoy! Thank you for your top score. We hope you'll visit us again soon at Boston Harbor Hotel at Rowes Wharf!

10/10 Excellent

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars does not do the Boston Harbor Hotel justice. Of all the hotels and resorts we have stayed in over the years, this property is at the top of the list…
Stayed 2 nights in Nov 2023
Response from HotelMgmt on Nov 16, 2023
We're honored by your wonderful praise, Louis! At Boston Harbor Hotel at Rowes Wharf, we strive to surpass expectations and your top score means the world to us. We look forward to welcoming you back soon!

10/10 Excellent

Caitlin

Stayed 2 nights in Nov 2023
Response from Hotelmgmt on Dec 5, 2023
Caitlin, there is nothing better than earning five stars from a valued guest! Thank you and we hope to see you again soon.

6/10 Okay

Kristen

Traveled with partner
Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Hotelmgmt on Nov 12, 2023
Thank you for rating your stay, Kristen. We’re sorry to hear that your experience did not quite live up to your expectations. We hope to have a chance to better impress on a future visit.

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotelmgmt on Nov 11, 2023
We appreciate knowing that your visit was excellent, Craig. It would be our honor to welcome you back again!

10/10 Excellent

Raisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotelmgmt on Nov 11, 2023
Thank you, Raisa, for honoring us with a perfect score! We're excited for the opportunity to welcome you back soon.

10/10 Excellent

Lorraine J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel Is the Very Best in Quality and Service
Our stay was perfect in every way. Welcoming front desk people and all other staff were friendly and helpful. Truly amazing experience. We’ll be back.
Stayed 1 night in Oct 2023
Response from HotelMgmt on Nov 10, 2023
How exciting to know that our team left such a positive impression, Lorraine! It was a pleasure to welcome you to Boston Harbor Hotel at Rowes Wharf. We're already looking forward to serving you again soon!

10/10 Excellent

Keith, Bolton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, location, and the view from our room was amazing!
Stayed 1 night in Oct 2023
Response from Hotelmgmt on Oct 30, 2023
We're glad that you found so much to love about your recent visit, Keith! Thank you for allowing us to welcome you to Boston Harbor Hotel at Rowes Wharf. Please think of us when planning your next getaway!

10/10 Excellent

Paul, Wayland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotelmgmt on Nov 15, 2023
What a joy to receive your five-star rating, Paul! Thank you and we hope it won’t be long before you can experience it all again.

10/10 Excellent

Susan

Stayed 3 nights in Oct 2023
Response from Hotelmgmt on Oct 28, 2023
Susan, we appreciate knowing that your visit was excellent! It would be our honor to welcome you back again!

10/10 Excellent

Stefanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel 6 stars, I would! Everything detail from the concierge to the housekeeping staff was spectacular! This hotel made our stay in Boston even better than it was. Would highly recommend!
Stayed 6 nights in Oct 2023
Response from Hotelmgmt on Oct 24, 2023
What a delight, Stephanie, to hear that we surpassed your expectations! Our team will be elated that their professional, attentive care left such a lasting impression. We hope you'll think of us at Boston Harbor Hotel at Rowes Wharf when returning to the city!

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Hotelmgmt on Oct 17, 2023
We strive to offer all of our guests a top-notch experience and your rating does not reflect a typical stay with us. It is our hope you will visit us again so that we can win you over completely.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2023
Response from Hotelmgmt on Oct 18, 2023
Thank you, Matthew, for your kind words about our prime location! Your five-star review means the world to us. Please visit us again soon at Boston Harbor Hotel at Rowes Wharf!

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything!! Everyone was so nice, professional, and accommodating! The property was gorgeous, clean, and had so many amenities! We have no complaints!
Stayed 1 night in Oct 2023
Response from Hotelmgmt on Oct 11, 2023
Danielle, we love hearing from happy guests of Boston Harbor Hotel at Rowes Wharf! Thank you for taking a moment to highlight our caring team and well-appointed accommodations. It was a pleasure hosting your Boston visit and we hope your adventures bring you back soon!

10/10 Excellent

Charles, Johns Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true gem. You get what you pay for here.
Stayed 3 nights in Sep 2023
Response from Hotelmgmt on Oct 2, 2023
Charles, we're delighted to hear that you found so much value in your stay! Thank you for choosing Boston Harbor Hotel at Rowes Wharf. We hope to see you again soon for another five-star experience.

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip was amazing. Front desk staff at checkin were perfect!!!
Stayed 1 night in Sep 2023
Response from Hotelmgmt on Sep 26, 2023
How wonderful, Joe, to know that our caring, attentive reception team left such a lasting impression! Thank you for sharing your kind praise and top score. We'd love to welcome you back soon to Boston Harbor Hotel at Rowes Wharf!