Ratings based on 397 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location.

Posted Dec 25, 2016
We stayed for a few days before Christmas and had a wonderful time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, close to lots of attractions

Posted Dec 19, 2016
Pros: The staff was superb....top notch customer service
Cons: see above
Location: location is fantastic
Hotel needs an upgrade. For a Marriott Hotel Property, no in room amenities (IE: no mini bar or snacks) , sub par room service that ends at 11PM. Super expensive valet parking for overnight $53.00.
3 out of 5
by A verified traveler

Okay, but.....

Posted Dec 17, 2016
Hotel itself was quite nice and the location was convenient. However, parking was $51.00 per day...really? Wifi was $25.00 per day....and there was no exhaust fan in the bathroom. Definitely not worth what you pay considering the room rate was $270.00 per night.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel close to the ocean

Posted Dec 3, 2016
Everything was great except that they don't provide wine opener.
3 out of 5
by A verified traveler

Convenient downtown location.

Posted Dec 3, 2016
On the positive side it was conveniently located, clean and friendly helpful staff and we were able to check in early and leave our bags. On the downside there were no extra blankets in the room, Internet was extra and breakfast not available until 8am.
5 out of 5
Recommended
for Families
by A verified traveler from US

Marriot Long Wharf

Posted Nov 28, 2016
Extremely friendly and helpful staff, along with a great fitness center. Concierge was very helpful on where to eat and the trolley tours. Great location within walking distance to Hanover Street (lots of Italian restaurants and pastry shops), trolley stop right out front and historical sights within walking distance. Can't say enough about our wonderful experience, and hopefully will be back someday.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Beautiful hotel with a few little misses

Posted Nov 19, 2016
Great location and lovely hotel. 3 people at front desk, 2 busy, 1 ignored me for nearly 5 minutes. Lovely woman when I got to her but?? Called for room service and was put on hold (twice) for several minutes. No extra blankets or pillow in the room. Check out service via TV was not available. Just seemed like some of the little conveniences were missing. When I want to be in this location, will go to the hotel again. But with slightly lowered expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria, United States of America

Great place to stay. Park the car and rent bikes.

Posted Nov 13, 2016
Pros: Location was good. Room was nice. Bathroom, shower, bed, desk, and internet were all above par. Food was very good. We ate at the bar, and for breakfast, and for a dinner: all good. Cozy lounge area. Nice door-men.
Cons: Parking is way too expensive. Internet was a bit expensive to get the high speed plan.
Location: Walk to Faneuil Hall market. Walk to Italian restaurants. Walk to Freedom trail and sites. Ride a rental bike to MIT and Berklee Music.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City, Mexico.

Great stay for a conference.

Posted Nov 5, 2016
Pros: Its location in Boston. The hotel surroundings are truly pleasant and civilized. Good restaurants and things to do.
Cons: Amenities could be better priced, including bottled water, coffee, etc.
Location: Having a shopping mall nearby would have been great.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 31, 2016
Pros: Awesome location. Staff was very helpful and cordial.
Cons: There is not a true gift/sundries store on property nor a drug store nearby.
Location: Right above a subway stop, across the street from the aquarium, on the waterfront, stone's throw from Faneuil Hall... couldn't be better.