Posted Oct 13, 2016
Found this hotel on Expedia. We wanted something close to Boston Common and within walking distance to restaurants and historic sites. This hotel far exceeded our expectations. Everyone was super friendly, especially Benjamin at the front desk. He suggested a wonderful restaurant for our anniversary dinner that was a few blocks away, but was totally "Boston". He even remembered us the next day to ask how our dinner was and how we liked the town.
We can't say enough good things about Carlos in the Valet Parking. He took such good care of us and our car. He went above and beyond, gave us suggestions and directions, and helped us navigate the crazy street system.
Our room was lovely as well. It was a little small, but very comfortable and clean. We will definitely stay here again, next time we come to Boston.
Comment from Hotel Management
Oct 15, 2016 by Jon Crellin, Managing Director, Hotel Management
Thank you for sharing the great review, Lura.
We're excited to hear that you stumbled upon Boston Park Plaza and chose to make a reservation with us. It's great to know that our prime Back Bay location is what initially attracted you to our hotel. We're so glad to hear that our staff went above and beyond during their interactions with you, ensuring that you made the most of your stay and even going as far as to check up on you each time they saw you again We'll be sure to let Benjamin and Carlos know how much you appreciated their kindness and attentiveness. We're already looking forward to your next visit!