The finishes in the room are in need of renovation. The wall paper was falling off the wall, the AC unit was not attached. The rooms are very small.
Comment from Hotel Management
Sep 16, 2016 by CSH, Hotel Management
It’s always a pleasure to welcome our business travelers and we thank you for taking a moment to share your review. Though we’re always thrilled to receive feedback, we were alarmed to read your comments today, as they are notably much different than the typical remarks we receive. We’re delighted that our staff impressed you, but sorry to learn that the design of our newly renovated hotel did not compliment your own aesthetic. We wish we had more details about your stay in particular, so that your room could be inspected to ensure others are not left with a similar impression. We thank you once more and hope you’ll consider another visit with us in the future so that we can restore your confidence in the quality of our hotel.
Copley Square Hotel