Ratings based on 1,933 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Aug 29, 2016
Lovely hotel, new and clean. Friendly staff and delicious breakfast.
4 out of 5
by A verified traveler from Boca Raton, FL

Posted Aug 29, 2016
Pros: Ubicación
Bien ubicado, precio razonable para la zona, limpio y agradable
2 out of 5
by A verified traveler

Posted Aug 26, 2016
Cons: needs to clean there bathrooms
Location: great location
this hotel need to clean there bathrooms mold on side of the tub. When we arrived there bar was out of control. i would not recommend this hotel at all.
4 out of 5
by A verified traveler

No resultant

Posted Aug 23, 2016
Woke up late on a Monday afternoon, resturant was closed so we had to leave the hotel to find food
Comment from Hotel Management
Aug 25, 2016 by CSH, Hotel Management
Greetings, We’re delighted you were able to sleep in so late and apologize for the restaurant being closed. As you discovered, there are endless dining options just beyond our front door and we hope you found something savory to enjoy. Please come see us again when you next visit Boston. Intuitively Yours, Copley Square Hotel
5 out of 5
by A verified traveler from New York

Great location.

Posted Aug 9, 2016
Wonderful Staff!! Very helpful and friendly. Great location.
Comment from Hotel Management
Aug 12, 2016 by CSH, Hotel Management
Greetings Sue, It was a pleasure to receive your review and we’re elated you found our team so welcoming. It was a delight to host you and we look forward to doing so again on your next visit to Boston. Intuitively Yours, Copley Square Hotel
3 out of 5
by A verified traveler from milano

Albergo in ottima posizione

Posted Aug 9, 2016
Bella la hall ottima posizione camere rifatte ma le standard piccolissime
Comment from Hotel Management
Aug 12, 2016 by CSH, Hotel Management
Greetings Francesca, It was a pleasure to welcome you to Boston and we thank you for sharing your feedback. We’re pleased that you found our newly designed rooms so ideal and our location perfect for exploring Boston. We appreciate your comments and invite you to visit us again should your travels bring you back to Boston. Intuitively Yours, Copley Square Hotel
3 out of 5
by A verified traveler from Ireland

Central. No private parking

Posted Aug 8, 2016
Disappointing, was very unclear about extra cost for parking and breakfast, room was small but nicely decorated , ended up costing s lot more than I was led to believe it would cost.
Comment from Hotel Management
Aug 9, 2016 by CSH, Hotel Management
Dear John, Greetings from Boston. It was a pleasure to welcome you and we are thrilled our central location served your needs well. We apologize if the parking and breakfast charges were a surprise to you, although we take great efforts to make those transparent on our online profiles. We thank you again for your comments and hope we have an opportunity to one day welcome you back. Intuitively Yours, Copley Square Hotel
5 out of 5
by A verified traveler

Posted Aug 3, 2016
The rooms are relatively small and the bathroom was small
Comment from Hotel Management
Aug 4, 2016 by CSH, Hotel Management
Greetings, It was a pleasure to welcome you to Boston and we thank you for sharing your feedback. We look forward to welcoming you again on your next visit to the city. Intuitively Yours, Copley Square Hotel
5 out of 5
by A verified traveler from Toronto, ON

Ideal location, cozy hotel and friendly staff.

Posted Aug 2, 2016
Pros: Cozy, clean, quiet rooms. Modern design in hotel.
Cons: There were 2 elevators for the 7 floors, but they did move slowly so you felt like you were in them for a while before you to to your floor.
Location: Great location to many restaurants and shopping. Try the City Bar in The Lennox within walking distance next door to the Copley Hotel.
My husband and I were there for 4 days in July 2016 and we loved the hotel. The rooms were very cozy but perfect for what we needed. The hotel itself is very well maintained and with only 7 floors you can take the stairs if needed. The staff were very friendly and accommodating. Our room was very quiet and the cleaning staff did a great job. The location was ideal in Back Bay, walking distance from great local restaurants, shopping and pubs. We would definitely stay there again.
Comment from Hotel Management
Aug 4, 2016 by CSH, Hotel Management
Dear Anita, Greetings to you and your husband and thank you for allowing us to host you on your recent visit to Boston. We’re delighted you enjoyed your time with us and thank you for the wonderful feedback, especially your comments regarding the efforts and attention to detail of our team. We’re delighted you enjoyed our dynamic location and hope you’ll make Boston a recurring destination on your list of favorite weekend-get-away locations. Intuitively Yours, Copley Square Hotel
5 out of 5
by A verified traveler

Liked this place a lot

Posted Aug 2, 2016
Nice staff, perfect location, interesting neighborhood, cheaper than most.
Comment from Hotel Management
Aug 4, 2016 by CSH, Hotel Management
Greetings, We’re thrilled we impressed you and hope we have an opportunity to welcome you again! Intuitively Yours, Copley Square Hotel