Ratings based on 1,583 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

just the location

Posted Sep 1, 2015
Pros: Location
Cons: Amneties, adding a fridge, updating the bathrooms, updating or fixing cabinet drawers.
Location: The Prudential center is a minute away, it is the biggest mall in Boston with luxurious shops and numerous restaurants. Boston library is near.
The best thing about the hotel is the location, it is perfectly situated next to the best streets in Boston and adjacent to the Prudential center. The hotel however seems old. Surprisingly there is no fridge, amneties are very little. You could hear the music from the club in the basement all the way to the 4th floor. Everything was clean and housekeeping staff were very polite. In general staff were helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location..

Posted Aug 29, 2015
Great location..beautifully renovated and decorated. Very comfortable and clean at a good price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2015
Pros: close to subway stops, quiet -considering we are on the 2nd floor.
Location: close to shopping
Nice hotel Close to shopping Nice addition- coffee provided in the AM
1 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown and decent location

Posted Aug 27, 2015
Pros: Location
Hotel rooms are too small No coffee in hotel room. Did not provided welcome wine as promised.
4 out of 5
by A verified traveler from Vancouver

Great location in a great city, though overpriced

Posted Aug 26, 2015
Pros: Location and amenities
Cons: Possibly include a complimentary breakfast, especially when the room costs in excess of $500 a night.
Location: Experience downtown Boston and all its wonders.
The hotel is good but overpriced. The location in downtown Boston is near perfect. However, the price tag of over $500 a night is very steep. I have lived in significantly better hotels that cost much less (a grain of salt - I had the misfortune of visiting the city during a busy conference week and nearly all the hotel rooms in the downtown core were sold out). Perhaps it's a blessing that Boston is not hosting the Olympics in 2024! The city doesn't have the hotel infrastructure for it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Nice hotel and good location

Posted Aug 23, 2015
Location: Boston Public Library, Prudential Center, Trinity Church and Old South Church nearby
Room was good-sized, bed was comfortable, air conditioning adequate, shower & bathroom also nice. Staff was friendly and helpful. Bar was ok; had breakfast in restaurant the last morning and the service & food were average, nothing special.
4 out of 5
Recommended
for Everyone
by A verified traveler from copley Square, Boston

Excellent location

Posted Aug 22, 2015
Pros: Location, complementary wine reception at 5:00 pm, room service, great air conditioning
Cons: Our room, #401, was far too small. Neck pain, as the television was not in front of us when lying in bed, but on a dresser located left of the bed.
Location: Downtown Boston is fabulous-restaurants, libraries, museums,
Hotel is in an ideal location. Staff is professional, friendly, helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel centered in Back Bay

Posted Aug 19, 2015
Great location for sightseeing and walking access to Fenway Park. The only negative is the restaurant which has a limited menu.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, nice staff, comfortable beds.

Posted Aug 16, 2015
Pros: lcation
Cons: very little room for storage of your personal items in the bathroom.
Location: Very handy to Trinity Church, Newbury Street and public transportation. Downtown is walkable, but bring comfy shoes.
We stayed for several days in August. The staff were polite and helpful. It was a pricey choice for us, but the location was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Aug 9, 2015
Great location...especially if you like shopping....not far from fenway....very friendly staff from the door man to the manager. Can not do better for the money in that area of Boston.