Ratings based on 556 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
76% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

The room was very smelly

Posted Nov 16, 2015
They use some kind of commercial deodorizer on the carpets and it is bad and probably toxic. My clothes and duffle bag smelt so bad I had to wash them all when I got home. I hope I never smell that oder again in my life!!!!!!!
2 out of 5
by A verified traveler

The hotel was much cheaper for a reason

Posted Nov 11, 2015
Pros: Good safe location. There were a few restaurants and a grocery store behind the hotel. Water bottles and snacks were provided by the hotel.
Cons: The hotel needs a transformation to bring it up to speed. The rooms need to be deep cleaned.
Location: Short walk to restaurants and a grocery store. Minutes from major attractions in Cambridge and the Boston area. A bus stop is located behind the build
The room was superficially cleaned and felt dirty. Wall outlets near the bed were hard to to get to. Once the outlet was accessed, I found a lot of dust and dirt behind the bed. The blankets had a lot of lint stuck to it. The carpet had several frayed marks. The rooms and hotel seemed old and outdated. One of the couches in the lobby was torn. Complimentary breakfast was not provided, however there was a Chinese restaurant located on site that serves lunch and dinner.
2 out of 5
by A verified traveler

Bad food, loud kids

Posted Nov 6, 2015
I was there on a business trip. I was not at the hotel much and after 15 hours on business all I wanted to do was go to sleep, so it was fine. The chinese restaurant was the worst. I had to return the food. They were not happy.
4 out of 5
for Everyone
by A verified traveler

Nice hotel

Posted Nov 3, 2015
Pleasant stay easy access to city. Onsite restaurant was not the best, probably wouldn't recommend eating there.
3 out of 5
by A verified traveler from MD.

Close to Harvard Square, that's it!

Posted Nov 3, 2015
Only stayed 2 nights, had reserved over a month in advance 1 double & 1 junior suite, didn't get the junior suite. Then my credit card was accessed several times by desk personnel, so my credit union declined payment at checkout which took over 40 minutes to rectify. Very annoying to say the least. If you just want a room for sleep at a reasonable cost close to Harvard Square, ok, but not very clean & no extras.
1 out of 5
by A verified traveler from Denevr, CO

The worst hotel in Boston area.

Posted Nov 1, 2015
Pros: Location
Cons: everything
Location: Skating Club. A very close bank. Many nice dine in and fast food around.
Very dirty, smelly and bad service. The restaurant at the lobby made it even worse. The moment I entered to the reception hall, the stinky smell and the dirty rugs raised a flag to me. On my second night there a new guest came to the room next to me. They were very wild with their shouts and laughs, I called the front desk and they send the security but nothing changed. I had to suffer until 2:30 in the morning and the loud noise and laughs of the house keeping staff were even worse and I had to wake up by 6:30 to look up for another hotel.
4 out of 5
for Everyone
by A verified traveler

nice hotel but not as close to attractions

Posted Oct 13, 2015
Pros: there was a restaurant
Cons: put a pool back in and allow air when needed.
Location: we did nothing nearby. aquarium, theatre, duck tour were all things we did. the hotel location was too far and cost us time and alot of money for taxi
i booked this online as the description said 3-5 miles from theatre. it took way longer to get back and forth to the hotel in a taxi then we thought. it was not centrally located to all of the attractions we wanted. also-room was hot. front desk said the air conditioning is turned off. we had to open a window.
1 out of 5
by A verified traveler from San Francisco, CA


Posted Oct 6, 2015
Pros: The room was very comfortable and spotlessly clean.
Cons: Management should remove guests who are bothering those staying in rooms around them.
Location: Location is remote, on an express way and there's nothing of note around it.
Called Security on both Friday and Saturday night regarding the substantial noise being made by my extremely noisy neighbors. They sent someone up both nights who told them to be quiet. As soon as that staffperson departed, the noise started up again. I barely got any sleep either night. The staff did not offer to move me to another room. Upon checkout I advised the front desk person of my displeasure with the hotel and he acted like he couldn't have cared less. I would strongly advise anyone considering this hotel to stay elsewhere.
3 out of 5
by A verified traveler


Posted Oct 5, 2015
Pros: The restaurant and bed very comfortable.
Cons: It seemed run down and could do with a renovation. Also, they did not give hair conditioner which is fairly standard in most hotels. No room service.
Location: walk the charles
And this was not it. Had to walk a mile to the T and mostly took Lyft because too far from center of action. Pretty view of Charles and would have been fine if I had a car. Overall, disappointing and no facilities at the hotel to enjoy my stay there. The bus is close behind the hotel, but buses are crowded and dirty and I hate taking buses. The restaurant was a good Chinese restaurant. Just not close to other things I wanted and needed to see.
2 out of 5
by A verified traveler

Posted Oct 3, 2015
Teuer und nur mittelmäßig. Restaurant Mitarbeiter extrem komisch und unfreundlich