Ratings based on 1,646 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from UK
Nice hotel, excellent staff, convenientPosted Jan 21, 2016
Pros: Staff. Room. Views. Shuttle.
Cons: Thin walls between rooms in loft. Cutlery and plates in rooms with microwave.
Location: Good location for Harvard
Stayed for four days while working locally. Impressed by the staff everywhere. I was travelling alone and the friendliness and attitude of reception and room service staff made a big difference. Room very comfortable split level. Could do with some cutlery and plates to go with the microwave and other kitchen equipment. Discovered that you could get cutlery at reception. Only problem I had was that the wall between my room and the next in the loft area on floor 16 was very thin. I was woken up by noisy people next door. Other than that all good.
for Everyoneby A verified traveler
Posted Jan 18, 2016
Nice place to stay, very convenient to Harvard Square with its shuttle
for Everyoneby A verified traveler from ct
Nice hotel close to everything nice viewPosted Jan 18, 2016
Love the hotel nice room they are nice with a nice view hotel lobby is nice
for Business Travelersby A verified traveler from New Jersey
Very good stay for the price.Posted Jan 11, 2016
Pros: The lobbies and atrium were wonderful. Nice view of the river.
Cons: The bathroom shower and tub could use an update.
Location: I did not have time to visit the local areas as this was a business trip.
This was a great value hotel. Very clean and comfortable. I had a very good night's sleep. For the price, it was certainly worth it.
for Everyoneby A verified traveler from Sioux Lookout, Canada
Nice hotel close to downtown.Posted Jan 3, 2016
Friendly staff, clean hotel, great service with the complimentary shuttle to downtown.
for Couplesby A verified traveler
Day After Christmas StayPosted Jan 3, 2016
Pros: On site parking, the clean/spacious hotel room, the bar had a good choice of Single Malt Scotch whisky at reasonable prices and a great friendly staff
Cons: Nothing really my wife and I were happy with all the of the hotel accommodations.
Location: Location was okay, not much very close by. My wife and I walked about a mile to Allston to eat at one of the several Asian restaurants on Brighton Ave
My wife and I stayed at the hotel for two nights the day after Christmas. The hotel staff was great, friendly and helpful! The hotel was excellent, room/bathroom was spacious, clean and comfortable. A specially the living room/sitting area made the stay very comfortable.
for Couplesby A verified traveler from Cambridge, MA
I really enjoyed the viewPosted Dec 30, 2015
Pros: The size of the room
The staff was pleasant and the room was clean and comfortable.
by A verified traveler from NZ
Underwhelming effort by HiltonPosted Dec 19, 2015
Pros: Nice view of the river.
Cons: Room service should be 24 hours. Staff could be much more helpful - they were super casual.
Location: You need to uber or taxi to most places. It's not handy for walking except along the riverbank.
Offhand staff and overpriced made this experience pretty disappointing for us.
for Everyoneby A verified traveler from Cambridge, MA
Perfect hotelPosted Nov 22, 2015
Everything about this hotel is great. The staff is very welcoming, the cookies are delicious, the elevator view is pretty cool, housekeeping are so respectful, the king suites are always 100% satisfying.
for Everyoneby A verified traveler
Posted Nov 22, 2015
Great hotel. Front desk staff could have been friendlier was the only complaint. Note the T Station was like a mile away, the description indicated it was close.