Ratings based on 323 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Great location. Transit right out front. Comfortable and small. Nice place to rest and relax after seeing Boston. Good value.
Comment from Hotel Management
Sep 29, 2017 by Jonathan, Hotel Management
Greetings, I am pleased that you enjoyed your stay with us. We are conveniently located to many Boston attractions. We hope to see you again. Sincerely, Jonathan
5 out of 5
by Michelle

Posted Sep 11, 2017 on Hotels
Great hotel! Large comfortable room, friendly staff, valet parking available, short walk to Brookline Village.
Comment from Hotel Management
Sep 13, 2017
Hello Michelle, I'm thrilled to hear that you enjoyed your stay with us. I'm so glad to hear that you were able to make it over to Brookline Village, The surrounding community is vibrant and full of things to do. We hope to see you again!
4 out of 5
by Lauren

Nice Place!

Posted Sep 9, 2017 on Hotels
I was staying last minute because they kept my mom in the hospital one more night. The hotel was really nice, but the neighborhood is very urban up and coming residential so it isn't a walk out the door and you are "there." Still, it is walkable to Brigham and Womens (walking along Riverway and cutting through the backs of the hospital buildings is much nicer than walking the other way on Huntington Avenue) although I wouldn't want to do it late night.they actually will give you a voucher for a free cab to the hospitals in the area, but the traffic was so bad when I had to go it ended up being a lot faster taking a 10 minute walk. The hotel is really very nice, and the staff is super friendly and helpful. I would definitely stay there again.
Comment from Hotel Management
Sep 11, 2017
Greetings Lauren, I'm glad to hear that you enjoyed your stay with us. We do get many guests staying for hospital reasons because of convenient location to the Longwood hospital area. Our staff are always eager to please. We look forward to seeing you again! Warm Regards, Jonathan. Front Office Manager, Envision Hotel Longwood.
3 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located

Posted Sep 8, 2017
Pros: Check in went well and valet service was good
Cons: Offered only coffee and danish in the morning. I was not able to connect to there wifi, yet I did connect to a wifi nearby.
Location: Was convenient for my needs and food nearby was good
Nice restaurants nearby , conveniently located, valet service was good
Comment from Hotel Management
Sep 8, 2017 by Jonathan, Hotel Management
Hello, Thank you for your feedback. It provides valuable insights to us for improving our offerings. I apologize for the Wifi not working for you. We are working on making sure that our front desk is knowledgable on figuring out issues with WIFI access to assist guests such as yourself. I am glad that you enjoyed the local area and the tasty offerings. -Jonathan, Front Office Manager, Envision Hotel Longwood
2 out of 5
by A verified traveler

Rooms are tiny.

Posted Sep 6, 2017 on Orbitz
I was underwhelmed by this hotel. The room was tiny, there was a standard double bed, not at least a queen size. Probably 10 feet x 20 feet total space. Small bathroom with a shower that did not drain properly. Will never use this hotel again. Not recommended.
Comment from Hotel Management
Sep 8, 2017 by Jonathan, Hotel Management
I apologize for failing to meet your expectations. We appreciate the feedback. We are having maintenance inspect rooms to make sure the drains are working properly. Regards, Jonathan. Front Office Manager, Envision Hotel Longwood.
4 out of 5
by Sheri

Posted Sep 6, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017
Greetings Sheri, I am so glad to hear that you enjoyed our hotel. We always aim to please and it is gratifying to receive positive feedback. Sincerely, Jonathan, Front Office Manager. Envision Hotel Longwood
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
The hotel was very pleasant to stay at - the rooms were perfectly furnished with comfy beds, soft towels and tasty caramel sweets.
Comment from Hotel Management
Sep 7, 2017 by Jonathan, Hotel Management
Greetings, I am so glad that you enjoyed your stay. We like to add the extra things that will enhance our guests stay. We appreciate your feedback because it helps us maintain and improve our level of service. Warm Regards, Jonathan. Front Office Manager
5 out of 5
by Ellen M

Posted Sep 1, 2017 on Hotels
Nice, helpful people there. Small room, but well appointed, very clean, quiet. Neighborhood is tired urban apartments on bus/rail transit. Pretty close to hospitals, Fenway Park and colleges. Felt safe walking a half mile to the very nice Mission Pub.
Comment from Hotel Management
Sep 7, 2017
Hi Ellen, I'm so happy to hear that you enjoyed your stay and appreciated our convenient location to Boston. The Mission is a local favorite of both guests and staff. We hope to see you again. Warm Regards, Jonathan. Front Office Manager, Envision Hotel Longwood.
5 out of 5
by Leona

Posted Aug 31, 2017 on Hotels
Comment from Hotel Management
Sep 2, 2017
Hi Leona, I am very pleased to hear that you had a great stay with us. We hope to see you again. It is always gratifying to receive feedback letting us know that a guest has enjoyed their stay. Regards, Jonathan.
3 out of 5
by Debra

Posted Aug 31, 2017 on Hotels
Amazing staff and accommodations, but didn't have a restaurant or bar.
Comment from Hotel Management
Sep 2, 2017
Hi Debra, I am glad that you enjoyed our excellent staff. I apologize for failing to meet your expectations. I understand that not having a restaurant or bar on site can be frustrating. There are many dining options nearby and I would be happy to give you recommendations next time you are in the area. Sincerely, Jonathan. Front Office Manager, Envision Hotel Longwood.