Ratings based on 975 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Minneapolis, MN
Grand old hotel of BostonPosted Nov 23, 2015
Beautiful hotel in the heart of Boston evoking days from a bygone era. Really enjoyed cocktails and food in their bar, a very lively spot with great bartenders (mixing fantastic cocktails!). The food is excellent as well. My room was a bit small but no unexpected in an older hotel. Nonetheless, it was extremely comfortable and quiet. There is excellent shopping right across the street with Neiman Marcus and a host of other upscale shops in the adjacent mall. The hotel is within walking distance of many excellent restaurants. I would return here without hesitation.
Comment from Hotel Management
Nov 27, 2015 by sarah, Hotel Management
Hi Andy, Thank you for reviewing your recent visit to Boston. We are happy to hear that you enjoyed the location of the hotel and were able to experience the lively atmosphere at OAK Long Bar + Kitchen, we will be sure to pass along your kind words to the team. Next time you visit be sure to speak with our concierge who know all of the haunts in order to experience Boston like a local. Thank you again for your review and we hope to welcome you back, soon.
for Everyoneby A verified traveler from Fort Worth TX
Posted Oct 31, 2015
The hotel was stunning! The staff was excellent and the location fabulous! We had an amazing stay and will always stay at the Fairmont!
by A verified traveler
A DisappointmentPosted Oct 5, 2015
Sadly this well located facility does not live up to the fine name of Fairmont. Formerly a grand hotel but now long in the tooth and way overpriced for the facilities. Carpet worn, room cramped ("standard" room had barely six inches between foot of bed and wall), cheap TP, thin towels, internet charge, etc.
Comment from Hotel Management
Oct 27, 2015 by Sarah , Hotel Management
Hello and thank you for sharing your experience with us. We strive to offer service and an experience that is both memorable and engaging, and I'm sorry to hear that we may have fallen short. We take feedback seriously and have passed on your feedback to the appropriate departments for an internal review. Thank you, again, for your post.
for Couplesby A verified traveler
Very nice hotel located in Downtown BostonPosted Sep 25, 2015
Pros: Location, Location, Location
Cons: Lower room rates of course.
Location: Did in the description.
The Fairmont is a great hotel close to everything in downtown Boston. Less than a block for a "T" station and bus routes as well. A quick bus or cab ride in from Logan airport and you're set to enjoy all Boston has to offer, from good food, to shows, to historical sites and tours.
for Everyoneby A verified traveler
Excelente location,Posted Sep 6, 2015
This hotel has a great location! Very clase to the Prudential Tower, Newbury St, we even walked to Fenway Park to a game.
for Everyoneby A verified traveler from Durham
Ideal location for touring Boston on footPosted Aug 31, 2015
Pros: I like the old world charm, but in a modern hotel
Cons: Better communication between departments. We had booked a late check out but we kept getting visits from housekeeping, during our last 2 hours
Location: Central location so much to do, easy walk to shopping, restuerants, arts, sport, Charles River, Boston Common, even the beach.
This is the last Fairmont hotel in Boston after the sad loss of the Battery Wharf. It's my summer stay hotel. Ideal location central to all our needs. Rooms have been updated, great design and a caring staff.
for Familiesby Lydie
Séjour exceptionnelPosted Aug 27, 2015 on Hotels
Un séjour de 4 nuits parfait, rien à dire sur ce magnifique hôtel. Une très bonne situation pour visiter Boston. Chambre spacieuse (chambre deluxe), propreté irréprochable, très bonne literie, un service haut de gamme. Personnel à l'écoute, très serviable et très gentil.
for Business Travelersby Teri from Columbus
Posted Aug 25, 2015 on Hotels
what a treat! this hotel is opulent without all the stuffiness of a grand hotel. There is a great bar/restaurant on site and the rooms were quiet, luxurious and totally worth the money. Hope I can stay there again!
for Business Travelersby A verified traveler
Great old world style new world comfortPosted Aug 21, 2015 on Hotels
Great stay. Terrific staff. Love the hotel labradors
for Everyoneby A verified traveler from JAPAN
back bay駅から徒歩2分、またトリニティ教会が目の前です。Posted Aug 20, 2015