Ratings based on 145 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Las Vegas
Great location - close to shopping.Posted Aug 22, 2015
Great location - close to shopping and lots and lots of restaurants. Rental car agencies across the street. Complimentary coffee and danish every morning. 7 or more newspapers available in lobby to read and take with you. Park across the street lots of jogging and walking path along the river nearby. Only minutes to wait for Uber.
by A verified traveler
Posted Aug 10, 2015
Pros: Location and staff
Cons: Description of room. Needs new mattresses. View was of nothing but brick. A little claustrophobic. Didn't recognize my wife as being in the room also
Location: Close to everything. Love spending time in the Boston Garden.
Good location and respectful staff.. We were going to Brigham for surgery and location was convenient.
by A verified traveler
Convenient location, yet nice and quietPosted Aug 3, 2015
I had two rooms for three nights. My family is six all enjoyed staying at the hotel. I was actually disappointed in the breakfast that I had. I couldn't believe the prices. I've traveled extensively so I'm used to prices at the higher and hotels. I thought the food was just OK for those prices.
for Couplesby leonard from scarsdale ny
wonderfull back bay hotelPosted Jul 28, 2015 on Hotels
the hotel is wonderful! the staff is great. the rooms are not what i would call $1000 a night rooms. no separate seating area. if one person wants to read the other person has not choice but to read.
for Couplesby Jennifer from Aventura, Florida
Very enjoyable stay in BostonPosted Jul 13, 2015 on Hotels
After a slight hiccup upon arrival where the room we were supposed to be in smelled of cigarettes (even though it's a no smoking hotel) we were moved to a lovely suite on a lower floor. This was great until the following morning when drilling and knocking started at 8.15am. The front desk couldn't have been more apologetic and arranged for us to be moved to another larger suite on the 6th floor so we wouldn't hear the maintenance work that was being done to a banqueting room on the 2nd floor. Once we were settled in the new suite we had a very enjoyable stay. The concierge were great and gave us restaurant recommendations and obtained reservations, as well as arranging a terrific tour guide to take us around Boston as it was our first visit to this charming city. We only ate breakfast in the hotel which was excellent but on the pricey side! Would definitely stay at Four Seasons again.
for Everyoneby A verified traveler from perth australia
Boston holidayPosted Jul 4, 2015 on Wotif
Pros: Wonderful position. Well designed with great decor. Spotlessly clean. An amazing group of people at the Concierge Desk who couldn't do enough for you.
Cons: The breakfast wait staff were absolutely appalling... Slow, inefficient, didn't bring what was ordered. they need training
Location: So much to do and see. Really top rated area.
Such a lovely hotel with so many wonderful features. The rooms are lovely, and so are the bathrooms. The fitness center is absolutely superb and so well run. The staff, except for the breakfast wait staff, were all excellent. Especially the group at the concierges desk. They were world class and they went out of their way to be helpful. As did the gentleman in the business centre. It is just such a pity that the breakfast staff were totally inefficient and disinterested in the clients.
for Everyoneby A verified traveler from Alabama
Great location across from Boston Public GardenPosted Jun 29, 2015
Cons: Would love for the gift store to be larger and to include beverages.
Location: Swan boat rides across the street make for a lovely evening. Right next to MBTA for convenient subway treks. Right next to Newbury Street for shopping
Super helpful, kind, friendly staff. Wonderful experience
for Couplesby Susan from San Diego
Four seasons BostonPosted Jun 3, 2015 on Hotels
Good location. Friendly staff. Near Boston commons, so it's easy to access tours, etc.
for Business Travelersby masoud
Posted May 11, 2015 on Hotels
for Everyoneby A verified traveler from Rochester, NY
Great property with a friendly&professional staffPosted Apr 7, 2015
Pros: see above
Cons: perhaps a few extra pillows in the closet
Location: Went across the street to the park every day. Grabbed a beer at TJ O'Connors which was right behind the hotel. Ate at Chart House, Oceanaire(best),
--checked in and was walked to the elevator --went for a jog across the street in Boston Commons and was welcomed by the doorman with a towel and a water --each day room was cleaned beautifully and timely. Draw down service was flawless --shower ranks in my top ten of all time showers --pool and work out area is gorgeous --best burger in town …while expensive it is worth it --TV's were top quality…but did have a little problem with the picture while watching sports --Found a great irish pub behind the hotel(thanks to the doorman) --TJ O'Connors. --When leaving….the staff helped us get our car and pack all of our stuff ---This hotel is worth the premium price!