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Rating 10 - Excellent. 2311 out of 3434 reviews" "
We were so pleased with the property. It was spotless, and the staff were very friendly and accommodating! From the hotel, it was a quick walk to many attractions and dining options. With their voucher (provided at check out), overnight parking was reasonably priced. We would definitely recommend a stay here!
Great location. My room was at the basement level and didn’t have a widow but I was aware
of it. The room was very clean spotless. Spacious and quiet. I would stay again
This was the perfect stay for a weekend in Boston. It is conveniently close to the subway station, just 2 stops away from the airport. It's also in a walkable area with a lot of dining and tourist related fun options! The room was spacious, the bed was comfy and staff members were nice!
Mavy
Stayed 2 nights in Apr 2024
6/10 Okay
Donna
Apr 17, 2024
Liked: Cleanliness
The parking lot was further away than they said. Also the discount the hotel offered came out to be more expensive than what the parking lot rate would have been.
Well located and clean. They don’t recycle or offer coffee in the room which was disappointing.
Athanasia
Stayed 3 nights in Apr 2024
Response from Jeffrey Berrio on Apr 17, 2024
Thank you Athanasia for the review and feedback. We appreciate you staying with us. Glad to hear you enjoyed the location. Although we do not have coffee makers in the room, the onsite restaurant offers any coffee beverage to go. We hope welcome you back sometime in the future.
10/10 Excellent
kristina, Simi valley
Apr 16, 2024
Liked: Cleanliness
kristina
Stayed 1 night in Apr 2024
Response from Jeffrey Berrio on Apr 17, 2024
Thank you Kristina for staying with us! Glad to see you enjoyed your stay. Hope to welcome you back soon.
10/10 Excellent
Danielle
Traveled with group
Apr 16, 2024
Good time!
Danielle
Stayed 1 night in Apr 2024
Response from Jeffrey Berrio on Apr 17, 2024
Thank you Danielle for staying with us! Glad to see you had a good time during your stay. We hope to host you soon again.
Nice place to stay in Boston. Had a nice view out on the city. Great location. Close to the subway and water. Staff was friendly. Small lobby but room was decent size.
Michael
Response from Adam on Apr 15, 2024
Thank you so much for the wonderful review! We're thrilled to hear that you enjoyed the view of Boston, our convenient location, and the friendliness of our staff. It's great to know the size of the room met your expectations too. We look forward to welcoming you back on your next visit!
Very cute property! Comfortable bed that I did not want to get out of. Close to Quincy market and many restaurants and shops. Will stay here again.
Korinne
Stayed 1 night in Apr 2024
Response from Adam on Apr 15, 2024
Thank you for your lovely review! We're delighted to hear you found the bed comfortable and enjoyed our proximity to Quincy Market and local amenities. We can't wait to welcome you back for another stay!
Loved the location. Walkable to excellent restaurants and historic sites, and sightseeing transportation. The staff was unfailingly accommodating, friendly. Went out of their way to make sure our rooms fit our requirements.
Gail Katheen
Stayed 3 nights in Apr 2024
Response from Adam on Apr 15, 2024
Thank you for the fantastic review! We're thrilled to know you loved our location and that our staff made your stay extra special by ensuring your room met all your needs. We look forward to your next visit!
My husband and I had a great stay at Harborside Inn! It was our first time to Boston and I'm so happy we chose this hotel. The T station was right outside and it was easy to walk to the North End and other areas close by. The price couldn't be beat, especially given the wonderful condition of the hotel. I would highly recommend this location to anyone!
Sara
Stayed 3 nights in Apr 2024
Response from Adam on Apr 14, 2024
Thank you, Sara, for such a glowing review! We're thrilled to hear that your first visit to Boston was enhanced by your stay with us at Harborside Inn. It’s great to know our location made exploring the city convenient and that you found our pricing a great value for the area. We appreciate your recommendation and look forward to your next visit!
Thank you for the wonderful review! We're thrilled to hear our staff made a positive impact on your stay. We aim to exceed expectations and are glad we could assist you. We look forward to welcoming you back soon!
Thank you for your rating! If there's anything specific you'd like to share about your stay or how we can make it a perfect 5 next time, we'd love to hear from you. We look forward to welcoming you back!
Hotel, room and bed was excellent. Restaurant was not very good.
John
Stayed 1 night in Apr 2024
Response from Adam on Apr 12, 2024
I am glad to hear the hotel portion of your stay was great! We will share your feedback with the owner and managers at Joia the restaurant that leases the space attached to the hotel.
10/10 Excellent
Joe
Apr 11, 2024
Joe
Stayed 2 nights in Apr 2024
Response from Adam on Apr 12, 2024
Thank you for the perfect rating! We're delighted that you had a great experience. Looking forward to your next visit!
2/10 Terrible
Suzanne
Business traveler
Apr 11, 2024
Liked: Cleanliness, staff & service, amenities
I’ve been staying there every few weeks when I’m in Boston for work. They put me in the basement this time, I wasn’t expecting a basement hotel room. That should be made clear when you book, I would have upgraded.
Suzanne
Stayed 1 night in Apr 2024
Response from Adam on Apr 12, 2024
Thank you for your feedback, and I'm sorry to hear about your disappointment with the room assignment on your recent visit. Our cabin-style rooms, located in the basement level, offer a unique, cozy experience. These rooms are equipped with the same amenities as others but have a distinct cabin feel due to their design and layout. We strive to clearly communicate the unique aspects of these rooms including naming them "King Cabin - No Windows" on all booking sites and during booking, and we apologize if this was not made clear to you. We appreciate your feedback and look forward to enhancing your experience when you return again next time.
Really great location and value for money. Clean, well appointed room and location is phenomenal.
Luanne
Stayed 1 night in Apr 2024
Response from Adam on Apr 14, 2024
Thank you for the great review! We're delighted to hear that you found our location and the value excellent, and that our rooms met your cleanliness and comfort expectations. We hope to see you again soon!
So this is the first “4 star” hotel we’ve stayed at that wasn’t really what is was advertised to be. The bed was a full size bed, when we were supposed to stay in a single king bed. The welcoming bottle of wine was a personal size champagne mini bottle. The hotel wasn’t horrible, it was very clean, but it was blah.
Hector
Stayed 2 nights in Apr 2024
Response from Adam on Apr 14, 2024
I am glad the cleaning team did a great job. I'm sorry for any communication confusion with the room type you booked. We do not have any beds on property other than King size or Queen size. The room we show that you booked was a "Queen Atrium" room which has a Queen size bed in it (60in X 80in). I hope we will get the chance to host you again, perhaps in one of our King City view rooms to show you one of the other style rooms that may fit your needs better.
Property was very nice, but not much nicer than expected for the price and area. Room was bigger than expected, which was a plus. Staff and service were excellent. No complaints. Noisy environment, which is going to happen anywhere in this area.
Tim
Stayed 1 night in Apr 2024
Response from Adam on Apr 14, 2024
Thank you for the positive review! We're glad the room exceeded your expectations in size and that our staff and service impressed you. We appreciate your understanding about the noise due to our central location. We look forward to welcoming you back in the future!
The property is in a great area, very central, you can walk anywhere! Only wish the hotel had drinks and snacks available to purchase in house. The staff is helpful and the hotel itself is very clean.
Alice
Stayed 3 nights in Apr 2024
Response from Adam on Apr 14, 2024
Thank you for your review! We're glad you enjoyed our central location and found our staff helpful and the hotel clean. We appreciate your feedback about offering drinks and snacks in-house— we are always looking for new ways to enhance our guest experience. We hope to welcome you back soon!
This was our first trip to Boston and the Harborside Inn was perfect! The T is located right out the front door and you can get anywhere you need quickly. The hotel is beautiful inside and has a wonderful restaurant and lounge area. Room was quiet, clean, and so comfy. Staff were all helpful and kind. Perfect!!
Holly
Stayed 4 nights in Apr 2024
Response from Adam on Apr 14, 2024
Thank you for the fantastic review! We're thrilled that the Harborside Inn was the perfect base for your first Boston adventure. It's great to hear that our location, amenities, and staff all contributed to a memorable experience. We hope to welcome you back on your next trip to the city!
Room was very nice and amenities at the hotel were great. This was a fantastic spot to stay and explore the city with a subway stop right outside. Would absolutely stay here again if I ever return to Boston.
Brittany
Stayed 4 nights in Apr 2024
Response from Adam on Apr 14, 2024
We're thrilled to hear that you enjoyed your stay with us, finding both the room and amenities to your liking! It's great that our location made exploring the city so convenient for you. We'd love to welcome you back should you return to Boston. Thank you for the wonderful review!
The hotel was cute and cozy. The staff provided excellent customer service.
Andrienne
Stayed 1 night in Apr 2024
Response from Adam on Apr 14, 2024
Thank you so much for your kind words! We're delighted to hear that you found our hotel cute and cozy and that our staff's customer service met your expectations. We hope to welcome you back again soon!
Spent a few days here - the location is excellent - clean - responsive staff. Would consider staying here again
Catherine
Stayed 2 nights in Apr 2024
Response from Adam on Apr 14, 2024
Thank you for the wonderful review! We're thrilled to hear that our location, cleanliness, and responsive staff made your stay enjoyable. It’s great to know you'd consider returning, and we look forward to welcoming you back. Safe travels until then!
Thank you for the perfect rating! We're delighted that you had a great experience. Looking forward to your next visit!
4/10 Poor
April
Traveled with family
Apr 9, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
I was very disappointed. I specifically ordered a queen size bed, CITY view room. Windows in ad were regular height- not in my room. The sill was at my nose ( I’m 5’4”) and the only thing we could see was 1 reflective building….
April
Stayed 1 night in Apr 2024
Response from Adam on Apr 15, 2024
Thank you for your feedback. We apologize that the room didn’t meet your expectations. We hope to welcome you back for a better experience.
The Harborside Inn is minutes fromeverything down town Boston by foot. Quincey Market, Fanuiel Hall, the Aquarium and the adjacent T station. 10 minute walk to Little Italy and Mikes Pastry. The room was clean, modern and had a good tv and internet connection. Security Cameras in the hall and solid core doors on the rooms made us be able to relax and enjoy our stay.
Daniel
Stayed 8 nights in Mar 2024
Response from Adam on Apr 12, 2024
Thank you for sharing such a detailed review! We're thrilled that you enjoyed our prime location close to Boston's top attractions and that our amenities contributed to a comfortable stay. It’s great to hear that our security measures helped you feel relaxed and secure. We look forward to welcoming you back for another enjoyable visit!
10/10 Excellent
Yelena
Traveled with partner
Apr 5, 2024
Liked: Property conditions & facilities
Very trendy and chic at a great price! Luxury stay and incredible restaurant. The rooms have an old world feel to them. Really love the lobby (although it is a bit small) and the elevator hallway art.
Yelena
Stayed 1 night in Mar 2024
Response from Adam on Apr 5, 2024
Thank you so much for the kind words, we're glad you liked it so much. I hope we will get to host you again sometime soon.
Beautiful brick walled rooms. Got in much later than expected due to flight and Uber delays. Requested additional time to check out and granted an hour no charge immediately without issue. So accommodating.
Mara
Stayed 1 night in Apr 2024
Response from Adam on Apr 5, 2024
We're delighted to hear you appreciated the charm of our brick-walled rooms and found our team to be accommodating, especially with your late arrival and the extension of your checkout time. It's our pleasure to ensure your stay is as comfortable and stress-free as possible. Thank you for sharing your experience, and we look forward to welcoming you back soon!
Thank you for the perfect rating and for highlighting the cleanliness of our hotel! Our team works hard to maintain a clean and comfortable environment for all our guests. We're delighted to know this contributed to your 5-star experience. We look forward to welcoming you back for another immaculate stay!
Thank you for the glowing review! We're thrilled to hear you enjoyed your stay and our prime location. It’s guests like you that make our job truly enjoyable. We look forward to welcoming you back soon for another fantastic experience!
2/10 Terrible
Corey
Traveled with partner
Apr 3, 2024
Disliked: Amenities
Parking is about a half mile away. No valet
Corey
Stayed 1 night in Apr 2024
Response from Jeffrey Berrio on Apr 3, 2024
Thank you Corey for staying with us. Sorry to hear you did not enjoy your stay. The parking garage we work with is within 200 yards of the hotel. I understand the frustration as parking can be difficult in Boston. We hope to welcome you back sometime in the future.
The cost did not meet expectations, bed uncomfortable, no coffee maker or microwave in room, no cups or blanket ( called desk to get) and reception staff were inattentive ( busy on computer or talking to each other).
Bruce
Stayed 3 nights in Mar 2024
Response from Adam on Apr 5, 2024
Thank you for staying with us and for your feedback. We will continue to work with our team to ensure none of our guests feel like we are being inattentive?
Thank you for the 5-star rating and for pointing out our convenient location! We're delighted it added value to your stay. Looking forward to welcoming you back soon for another seamless experience.
The staff is awesome. They were so kind and always appeared happy. They were so helpful.
The room was clean and spacious.
We didn't have a microwave, but the front desk microwaved our food.
It was a great stay and we will definitely stay again.
Barbara
Stayed 3 nights in Mar 2024
Response from Adam on Apr 5, 2024
We're delighted to hear about your great stay and especially pleased that our staff's kindness and helpfulness stood out to you. It's wonderful to know you found your room clean and spacious, and that we could assist with microwaving your food. Thank you for choosing to stay with us and for your willingness to do so again in the future. We eagerly look forward to your next visit!
Clean, tidy, great location and great staff. Would come again!
John
Stayed 3 nights in Mar 2024
Response from Adam on Apr 5, 2024
Thank you so much for the perfect rating and for highlighting the cleanliness, tidiness, our great location, and the staff's efforts. We're thrilled to know we've made a positive impression and that you're considering staying with us again. We eagerly anticipate your next visit!
Great hotel in a perfect location in the Financial District. Close to the subway to get around the city. We enjoyed our stay.
Martin
Stayed 3 nights in Mar 2024
Response from Adam on Mar 31, 2024
Thank you for the great score and for staying with us! I am glad our location was a good fit for your stay. I hope you will get the chance to visit us again.
Thank you for the great score and for staying with us! I am glad our location was a good fit for your stay. I hope you will get the chance to visit us again.