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Rating 10 - Excellent. 382 out of 1001 reviews" "
10 - Excellent
382
Rating 8 - Good. 220 out of 1001 reviews" "
8 - Good
220
Rating 6 - Okay. 155 out of 1001 reviews" "
6 - Okay
155
Rating 4 - Poor. 114 out of 1001 reviews" "
4 - Poor
114
Rating 2 - Terrible. 130 out of 1001 reviews" "
2 - Terrible
130
7.6/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Emile
Apr 20, 2024
Emile
Stayed 2 nights in Apr 2024
6/10 Okay
Woo Min
Business traveler
Apr 20, 2024
Swimming pool closed,,, which was the only reason I chose this hotel, but closed,,, I want compensation,,, !!!!
Bed and pillows are very very very uncomfortable. The beds are very very hard and uncomfortable. Also the pool being closed was very disappointing. Needs to be fixed. Wouldn't stay there ever again. Not worth the money. Very disappointed.
I was very surprised that there was no microwave in the room. The pool was closed. You have to wonder why the rooms are so expensive? You don't even get the minimum of what I consider to be the basics in a hotel room. nothing special.
The stay was great, comfortable, accommodating, relaxing and enjoyable. Room and facility was clean. Staff was very friendly and helpful. Definitely would book another stay in future.
The pool was not open which was bummer n do u have option to use other Hilton property pool however pain in ass to do so rooms were big but outdated old
This Hilton was very nice. It was clean, and the front desk had excellent customer service. There was a ton of free parking, as they have their own multi-level garage. The room was clean and comfortable. There was a chirping smoke detector that I told them about, and although it wasn't easy to find, they had someone take care of it until it was addressed.
We had to switch rooms @2am there was a mouse in our room. My friend freaked out. I was upset as I am handicap and it hard to move at 2 am after being settled in
Dead flies on the wall in room, pull out sofa had one flat sheet and one fleece blanket, and springs poking through, pool and jacuzzi closed the duration of the weekend.
Shelby
Stayed 1 night in Feb 2024
8/10 Good
Susan, Saco
Traveled with partner
Feb 16, 2024
Liked: Amenities
We love the convenience of this hotel! It’s close to great restaurants, Legacy Place for shopping! Great beds, too!