Instalaciones deportivas
Ver disponibilidad

Opiniones de Hyatt Regency Boston Harbor

4 out of 5
Hyatt Regency Boston Harbor
101 Harborside Drive, Boston, MA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 681 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 203 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 62 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 1004 opiniones" "

9.6/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

GREGORIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Buen hotel de Aeropuerto
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 2 abr. 2024
Thank you for your feedback, we are happy to hear you enjoyed your stay. Have a great day!

10/10 Excelente

Verónica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fue muy fácil moverse desde este lugar. Tiwne una vista maravillosa de Boston y elnpersonal muy atento
Se hospedó 4 noches en julio de 2023
Respuesta de Hotel Management, el 27 jul. 2023
¡Muchas gracias por su calificación de cinco estrellas! Estamos encantados de tenerlo como defensor de nuestro hotel. Esperamos darle la bienvenida de nuevo en un futuro no muy lejano.

10/10 Excelente

Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Your Hyatt Regency Boston Harbor Team, el 9 may. 2023
Thank you for sharing your experience with us! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon.

10/10 Excelente

Liza

Se hospedó 2 noches en abril de 2022

10/10 Excelente

Jose

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente vista a la bahía y excelente ubicación al aeropuerto.
Se hospedó 5 noches en marzo de 2022

6/10 Aceptable

miguel angel garcia

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Sensación de abandono
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Cliente verificado

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustaron las instalaciones
Se hospedó 1 noche en mayo de 2021

8/10 Bueno

Maximiliano

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ALTO COSTO DE PARQUEO
Hotel muy bonito pero no deberían cobrar el parqueo, no los volveré a visitar
Se hospedó 2 noches en mayo de 2021

8/10 Bueno

Maximiliano

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
PEQUEÑO PERO BONITO
Muy bonito aunque las habitaciones son muy pequeñas y no tienen escritorio
Se hospedó 1 noche en mayo de 2021

8/10 Bueno

PETER

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Atticus

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, very nice people, good price.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Alice Rae

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The view was beautiful and it was quick easy access to/from the airport and the T. The staff was very friendly and helpful.
Se hospedó 3 noches en abril de 2024
Respuesta de Front Office Manager, el 23 abr. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay!

10/10 Excelente

Phyllis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was great!!
Se hospedó 2 noches en abril de 2024

4/10 Malo

David

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Lesli-Ann

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sehran

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good view
Se hospedó 2 noches en abril de 2024
Respuesta de Front Office Manager, el 23 abr. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay!

10/10 Excelente

Karen

Le gustó: Condiciones de la propiedad
Food Grill limited menu. Food: poor to fair. Disappointing… Lovely sunrise over the water! I live in the West Coast, where we have beautiful sunsets.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager, el 23 abr. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay! I am sorry you were unhappy with the food service; I will forward your comments to the food and beverage team for follow up.

6/10 Aceptable

Daniel

Viaje de negocios
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
The shower door did not stay closed. It kept sliding open as i showered. Had to put my foot as a stop so it wouldnt be wide open while showering. For the cost of staying at this hotel it seemed run down. Little things like this should be fixed. Room 1023.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jorge, The woodlands

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
from check in to drop off at airport. we had an amazing time.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 11 abr. 2024
Thank you for your feedback, we are happy to hear you enjoyed your stay!

10/10 Excelente

Nathan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A nice size room comfortable bed and good walk-in shower with strong draw and plenty of good scented soap and shampoo.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager On Duty, el 9 abr. 2024
Dear Mr. Nathan, Greetings from Hyatt Regency Boston Harbor! I hope this email finds you and your family well. Thank you for staying with us and taking the time to review our property. It is truly heartwarming seeing and receiving positive comments from our valued guest. We work as a team, and we are taking every feedback to each and every one of you seriously. I cannot wait to share this feedback to our team to continuously motivate them to deliberate exceptional service and unforgettable memories. On behalf of Hyatt Regency Boston Harbor, we hope to see you on your next visit.

10/10 Excelente

Sasha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is the perfect place to spoil myself for the night. The harbor is beautiful.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager, el 9 abr. 2024
Thank you for your feedback! We are happy to hear you enjoyed the views!

10/10 Excelente

Audrey

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager, el 11 abr. 2024
Thank you for your feedback, we are happy to hear you enjoyed your stay!

8/10 Bueno

Tami

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Manager on Duty , el 9 abr. 2024
Dear Ms. Tami, Greetings from Hyatt Regency Boston Harbor! I hope this email finds you and your family well. Thank you for staying with us and taking the time to review our property. It is truly heartwarming seeing and receiving positive comments from our valued guest. We work as a team and are taking every feedback to each and every one of you seriously. I cannot wait to share this feedback to our team to continuously motivate them to deliberate exceptional service and unforgettable memories. On behalf of Hyatt Regency Boston Harbor, we hope to see you on your next visit.

6/10 Aceptable

Kenneth

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The rooms are poorly designed- no desk and chair, no place to plug in computer, only one spot to unfold suitcase, limited counter space and towel racks in bathroom, difficult to access toilet paper but great view of harbor. Room with King bed is designed for one occupant not two.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager, el 9 abr. 2024
Thank you for your feedback! We are happy to hear you enjoyed the views!

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Faye

Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice facility but isolated.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Office Manager, el 3 abr. 2024
Thank you for your feedback and choosing Hyatt Regency. We look forward to welcoming you back!

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 2 abr. 2024
Thank you for your feedback! We are happy to see you enjoyed your stay with us!

10/10 Excelente

Lori

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Cathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to stay when u have early morning flights
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 2 abr. 2024
Thank you for your feedback, we are happy to hear you enjoyed your stay. Have a great day!

8/10 Bueno

Patricia

Viaje familiar
Le gustó: Limpieza y servicio y personal
The good: Beautiful location right on the water across from the Seaport. Nice walking paths in the area. Good shower, water heated quickly. Very nice staff. The not so good: rooms a bit long in the door. Room could use fresh wall treatment. TV choices limited. Heating/cooling system not user friendly. Litter and trash around the entry area.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 3 abr. 2024
Thank you for your feedback and choosing Hyatt Regency. We look forward to welcoming you back!

2/10 Terrible

John

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Arian, miami beach

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Walter

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 3 abr. 2024
Thank you for your feedback and choosing Hyatt Regency. We look forward to welcoming you back!

6/10 Aceptable

Madelaine

Viaje familiar
Le gustó: Servicios
No le gustó: Limpieza
Property is in a great location, close to the beach and surrounded with a variety of amenities and restaurants. There are only two elevators but the staff do a good job at getting everyone to their floors. The penthouse has a wonderful view and it is very quiet. Unfortunately the maintenance of the rooms is very poor. Extremely cheap furniture, dirty vents, scratches and dented walls, bedsheets are not clean. It was very disappointing.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 26 mar. 2024
Good afternoon, thank you for your feedback about your stay with us. Are you sure you left a comment at the correct property? We have 3 elevators, not 2, and we are not located on the beach and there are no restaurants next to this hotel. We hope to welcome you to Hyatt in the near future should your travels take you to the Boston area.

8/10 Bueno

dustin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not inside the airport. A shuttle must be taken to and from.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 26 mar. 2024
Good afternoon, thank you for your feedback about your stay with us. We hope to welcome you back to Hyatt in the near future should your travels take you to the Boston area.

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Front Office Manager, el 26 mar. 2024
Good afternoon, thank you for your feedback about your stay with us. We hope to welcome you back to Hyatt in the near future should your travels take you to the Boston area.

6/10 Aceptable

Laura

Noisy party people on our floor. There was a wedding going on and we got put on the same floor We have to be at airport at 5am…. Blah
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Christine, Pepperell

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 21 abr. 2024
Thank you for your feedback and choosing to stay with us!

10/10 Excelente

Samantha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good experience
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 26 mar. 2024
Good afternoon, thank you for your feedback about your stay with us. We hope to welcome you back to Hyatt in the near future should your travels take you to the Boston area.

8/10 Bueno

steven

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 26 mar. 2024
Good afternoon, thank you for your feedback about your stay with us. We hope to welcome you back to Hyatt in the near future should your travels take you to the Boston area.

10/10 Excelente

Linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unexpectedly quiet and comfortable for an airport hotel. Made our 6am flight a cinch. Water taxi to the Boston Aquarium and Quincy Market a highlight.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 26 mar. 2024
Good afternoon, thank you for your feedback about your stay with us. We are happy to hear you enjoyed your stay.

4/10 Malo

Serena

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would not stay again
Se hospedó 2 noches en marzo de 2024
Respuesta de Your Hyatt Regency Boston Harbor Team, el 14 mar. 2024
Thank you for taking the time to share your feedback regarding your stay at the Hyatt Regency Boston Harbor. We are very sorry that your stay was not up to our standards of providing exceptional service and hospitality to our guests. We wish you safe travels, and hope to see you again soon.

10/10 Excelente

Julia

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager, el 3 abr. 2024
Thank you for your feedback and choosing Hyatt Regency. We look forward to welcoming you back!

10/10 Excelente

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only problem was got stuck in parking lot as ticket didnt work.
Se hospedó 1 noche en marzo de 2024
Respuesta de Your Hyatt Regency Boston Harbor Team, el 12 mar. 2024
Thank you for sharing your experience with us! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon.

10/10 Excelente

Elena, Tallahassee

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel was very convenient! Very nice and helpful staff, nice dining and fast and attentive service! The shuttle to the airport and the renal car was very convenient. Not far from Boston with a short convenient Uber ride. The view of a harbor was very spectacular! We very much enjoyed our stay there.
Se hospedó 3 noches en marzo de 2024
Respuesta de Your Hyatt Regency Boston Harbor Team, el 18 mar. 2024
Thank you for sharing your experience with us! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon.

10/10 Excelente

Joao

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very well established; good quality and service
Se hospedó 1 noche en marzo de 2024
Respuesta de Your Hyatt Regency Boston Harbor Team, el 8 mar. 2024
Thank you for sharing your experience with us! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon.

6/10 Aceptable

James

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
I was greatly disappointed that we had to pay for parking that is just plain wrong when you are paying for the room and to have the added expense is not appealing. 50 plus dollars for parking is a bit much. only one set of towels in the bathroom is a no no the room was dated as in no USB ports or updated tech advances like motels/hotels have. Definitely room for improvements.
Se hospedó 1 noche en marzo de 2024
Respuesta de Your Hyatt Regency Boston Harbor Team, el 6 mar. 2024
Thank you for taking the time to share your feedback regarding your stay at the Hyatt Regency Boston Harbor. We are very sorry that your stay was not up to our standards of providing exceptional service and hospitality to our guests. We will share your feedback with the appropriate department to remedy these issues immediately. We wish you safe travels, and hope to see you again soon.

10/10 Excelente

Ana

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking rate too expensive and the extra taxes at the hotel too expensive !!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Your Hyatt Regency Boston Harbor Team, el 4 mar. 2024
Thank you for taking the time to share your feedback regarding your stay at the Hyatt Regency Boston Harbor. We are very sorry that your stay was not up to our standards of providing exceptional service and hospitality to our guests. We will share your feedback with the appropriate department to remedy these issues immediately. We wish you safe travels, and hope to see you again soon.

10/10 Excelente

norman, bridgeton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff, nice rooms and beautiful views of Boston
Se hospedó 1 noche en febrero de 2024
Respuesta de Your Hyatt Regency Boston Harbor Team, el 4 mar. 2024
Thank you for sharing your experience with us! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon.

6/10 Aceptable

Becky

Se hospedó 1 noche en febrero de 2024