Ratings based on 2,461 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Wonderful view of the Charles River.

Posted Aug 24, 2016
I stayed for one night, the room was large and clean. The hotel restaurant was wonderful- varied food, nice waitstaff.
3 out of 5
by A verified traveler from New Jersey

Basic things are not in rooms

Posted Aug 23, 2016
Pros: Gym was ok. Doorman made it easy to get cabs.
Cons: See above
Location: We should have located closer to the wharf area. Now we know the area a bit better.
There is no refrigerator for my meds or keep drinks cool.. No microwave to reheat food. There is no way to heat water for tea.
4 out of 5
by A verified traveler

The staff made our stay great.

Posted Aug 22, 2016
Great location, a lot to do within walking distance, very scenic. Amazing staff!
5 out of 5
by A verified traveler from Seattle

Perfect location from which to see Boston

Posted Aug 22, 2016
Can't say enough about the property esthetics and can do attitude of the staff.
3 out of 5
by A verified traveler from NY

It's okay -

Posted Aug 19, 2016
Receptionist was rude, and in a way disrespectful. Room keys weren't working, so I had to go down and get it activated, just to find out that room was occupied by other guests and their belongings were in the room. I understand that mistakes happen, but rudeness was unnecessary. I don't want to generalize the entire hotel experience based on the service I received but that's not the place I would go back to stay.
5 out of 5
by A verified traveler from Broken Bow, NE

Beautiful view of the Charles River.

Posted Aug 16, 2016
I have never traveled to the Boston area. I booked my flight and hotel through Expedia after a lot of research on different hotels in the area I settled on Hotel Marlowe. I was in a bit of culture shock as soon as we turned into the hotel. We were immediately greeted by the valet and other staff. We had taken the red eye and got to the hotel about 8 a.m. . They were unable to get us into our room that early but held our bags gave some recommendations for nearby breakfast. When we returned around noon they upgraded our room for our troubles. They were so professional and accommodating anything we needed they were able to get for us. Our room was Top Notch with an incredible View of the river and North Boston. This hotel cares about its customers. Free wine tastings every night you can even take a run with the general manager of the hotel around the river. You're also in walking distance from a lot. The museum of science is a short 5 minute walk, Bunker Hill is about 10 minutes and Cambridge Brewing Company is just a short distance away. We were able to walk to a lot of the places we went saving cab and Uber fees. This is the best hotel I've ever stayed in.
Comment from Hotel Management
Aug 19, 2016 by jcapalbo, Hotel Management
Culture shock is a good thing right :-) Thanks for staying and sharing such amazing feedback! Joe Capalbo, General Manager
5 out of 5
by A verified traveler

Posted Aug 9, 2016
We stayed at this hotel because our plane got canceled. We were so bummed we were only there for 5 hours. When we go back to Boston, this is where we are staying 😇
Comment from Hotel Management
Aug 13, 2016 by jcapalbo, Hotel Management
Next time stay longer, but I'm happy you discovered us! Joe Capalbo, General Manager
5 out of 5
by A verified traveler from hanau

Perfektes Hotel - Boston in laufnähe

Posted Aug 9, 2016
Das Hotel liegt beim Science Museum und man kann problemlos ohne Taxi Boston erkundigen! Außerdem ist direkt daneben eine Mall.
Comment from Hotel Management
Aug 13, 2016 by jcapalbo, Hotel Management
Vielen Dank für das tolle Feedback , und ja, wir sind so nah an der Mall , die Sie dort einkaufen haben ! Joe Capalbo , General Manager .
5 out of 5
by A verified traveler

Posted Aug 9, 2016
Great location in Cambridge side of Boston. Hotel is conveniently attached to a mall and is in walking distance to good restaurants. I like Kimpton hotels because of the comfortable rooms, clean and spacious bathrooms and little things like available complimentary beverages in the hotel lobby. The reception desk is always friendly and efficient.
Comment from Hotel Management
Aug 13, 2016 by jcapalbo, Hotel Management
You hit it spot on, we take care of our guests and make sure they are comfortable! Thanks for sharing! Joe Capalbo, General Manager
5 out of 5
by A verified traveler

Location location, location

Posted Aug 8, 2016
Perhaps the best reason for staying at Marlowe in Cambridge is the location. Right up and close to a mall, the Charles River and the Museum of Science. The Duck Boats are a 5 minute walk. Public transit is a right around the corner. The hotel staff was very accommodating. No bureau in the room so the socks, underware and such stayed in the suitcase. The fridge in the unit was stocked with pricey beverages that had to be unloaded to accommodate the hard cider and Corona. The bed was comfortable but the pillows were like granite. Plenty of parking in the underground garage, which services the Cambridge mall. Do not get the hotel parking pass, the cost of which is $25 a day. You can park all day and night in the same garage for under $4 bucks. I was in town for the Pearl Jam concert at Fenway Park. My family and I had a great time. I recommend The Marlowe, just bring your own pillow.
Comment from Hotel Management
Aug 13, 2016 by jcapalbo, Hotel Management
Yep, our location is top notch! Also, a point of clarification on the parking. The garage also charges $25 for overnight parking but on the weekends, you can park up to 10 hours (exit by midnight) for $4. Thanks, Joe Capalbo, General Manager