Ratings based on 907 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
Great place to stay while in Boston. This hotel is awesome. It is clean and comfortable, the staff is great and very accommodating.
Comment from Hotel Management
Feb 13, 2017 by jcapalbo, Hotel Management
I love being called awesome and I agree, the team here is amazing and will bend over backwards to make our guests stay perfect. Thanks for sharing! Joe Capalbo General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
Staff polite and hotel clean and pretty even under some cosmetic renovation work
Comment from Hotel Management
Feb 10, 2017 by jcapalbo, Hotel Management
Awesome, thank you! We can't wait unveil our new lobby bar! Joe Capalbo, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great hotel that is very convenient

Posted Jan 30, 2017
The hotel is about 5 miles from Logan airport. It is located about 2 miles from Paul Revere's house and Beacon Hill. The hotel is very well maintained and the staff could not have been more helpful. The rooms are large, comfortable, and clean. I highly recommend
Comment from Hotel Management
Feb 10, 2017 by jcapalbo, Hotel Management
We are definitely in the perfect location for Boston and Cambridge and I agree with everything you said! Joe Capalbo General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2017
Pros: Staff were courteous and the property itself is lovely and in a great location
Booked the hotel for the night for an event nearby. It was a beautiful property and the staff are very courteous and professional. A very happy surprise.
Comment from Hotel Management
Jan 30, 2017 by jcapalbo, Hotel Management
Thanks for sharing, glad you were happily surprised! Joe Capalbo General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Israel

A very nice stay

Posted Jan 24, 2017
Pros: comfort, location
Cons: I did not like the shower which has low water current and not comfortable. Expensive parking
Location: close to Boston and cambridge
the room is good and the staff is nice and efficient.
Comment from Hotel Management
Jan 26, 2017 by jcapalbo, Hotel Management
Thanks Eran, sorry about the shower, I address. Parking is at a premium in Boston/Cambridge, but I promise if you search around, we are the lowest you will find! Joe Capalbo General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from BOSTON

Posted Jan 22, 2017
Pros: Everything from the room, the staff service, and the overall hotel.
Cons: none
This hotel is amazing. Close to public transportation, great near by restaurants, the mall Cambridge side galleria is about 5 mins away and the rooms are beautiful. Honestly I have nothing bad to say about this hotel.
Comment from Hotel Management
Jan 23, 2017 by jcapalbo, Hotel Management
I love being called amazing, thanks for the great review! Joe Capalbo General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Great location for Cambridge and Charlestown. Everything as expected from a Kimpton property.
Comment from Hotel Management
Jan 18, 2017 by jcapalbo, Hotel Management
Thanks for sharing, glad you found everything to be as you wanted! Joe Capalbo General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to city

Posted Jan 16, 2017
We stayed with friends one night enjoyed all the hotel had to offer as well as the close proximity to city of Boston .
Comment from Hotel Management
Jan 16, 2017 by jcapalbo, Hotel Management
Excellent location, fun hotel, great staff...that's the Marlowe! Joe Capalbo General Manager
1 out of 5
by A verified traveler

Terrible

Posted Jan 16, 2017
The beds were horrible . The price is over priced for the quality we receive .
Comment from Hotel Management
Jan 18, 2017 by jcapalbo, Hotel Management
We value everyone's opinion and although this is not typical, I really appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2017
Let me check in early. Delicious room service. Quiet. Comfy beds. I liked the location.
Comment from Hotel Management
Jan 13, 2017 by jcapalbo, Hotel Management
Wow, this is great! Thanks for the great feedback and glad you liked the room service!