Ratings based on 1,657 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Southwest Missouri

Great little hotel close to TD Arena!

Posted Mar 24, 2017
Quiet, comfortable, nicest staff ever - friendly and helpful. Free morning coffee in the lobby and breakfast at the restaurant was very good. Walking distance to all the main site seeing areas. This is our second stay at The Kimpton Onyx.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
Great location not one of the nicer Kimptons. Nine Zero is a nicer hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2017
Pros: Proximity to TD GARDEN.
Cons: Lift and carpets
Location: Great
Good. Staff v good. Haymarket railway station is nearby. Eateries are nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great location

Posted Feb 26, 2017
Great place to stay in Boston near the North End. Will definitely be back!
Comment from Hotel Management
Feb 27, 2017 by Jessica - GM, Hotel Management
Thanks Becky! I'm so happy that you found us, and I hope you do stay with us again. Safe travels, Jessica
5 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

great hotel

Posted Feb 25, 2017
Pros: Everything
Cons: A little more comfortable chair to sit on in the room.
Location: Waking distance to the science museum, quincy market, fanieul hall and many restaurants.
Everything you could possibly want to do was within waking distance. The hotel stafff was very friendly. I would recommend this hotel to everybody.
Comment from Hotel Management
Feb 27, 2017 by Jessica - GM, Hotel Management
Thanks for the awesome review Mark! It sounds like the Onyx was a great fit for you. Thanks for sharing your experience with us and others. Safe travels, Jessica
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great location Excellent value.

Posted Feb 23, 2017
Pros: Excellent value. Valet parking was $46 daily but that is the going rate. 2 hours in a garage cost me $42.
Cons: Queen sized beds would be better.
Location: Freedom trail, Fanuiel hall area, old north church, paul reveres house.
Lots of pubs and restaurants on same block. 5 minute walk to North End excellent restaurants and Freedom trail sight seeing. Staff is really nice, very helpful and unpretentious. Excellent suggestions for restaurants and sights.
Comment from Hotel Management
Feb 27, 2017 by Jessica - GM, Hotel Management
Hi Babs! Thank you so much for sharing your experience with us. It looks like you had a great trip to Boston! Safe Travels, Jessica
3 out of 5
by A verified traveler from Vancouver, WA

So-so for a Kimpton

Posted Feb 19, 2017
Pros: Staff and price
Cons: The food!
Location: Near TD Garden. Easy walk to Faneuil Hall, and downtown is also reachable by foot.
I was a little disappointed since I have high expectations for Kimpton properties. The room was a bit cramped, but it's an old building, so maybe not much they can do about that. I had room service one night, and the food was bland and cold (again, not something I'd usually say about a Kimpton). But, the price of the room was a bargain, and the staff were super friendly and professional. If you like views, go elsewhere. You only face an airshaft and your neighbors' very close windows.
Comment from Hotel Management
Feb 27, 2017 by Jessica - GM, Hotel Management
Hi David, Thank you so much for taking time to share your experience with us. I appreciate the feedback and will use it to help us improve. Safe travels, Jessica
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2017
Lovely stay, we had a great time and the staff were really friendly
Comment from Hotel Management
Feb 27, 2017 by Jessica- GM, Hotel Management
Thank you so much for the review and for staying with us! Best Wishes, Jessica
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

excellent for events at TD Garden

Posted Feb 17, 2017
Location: Convenient to Celtics game and to North End for a great Italian dinner at Stego's.
Very nice hotel. Spacious rooms, great staff, nice touch to give us a glass of wine on our arrival!
Comment from Hotel Management
Feb 27, 2017 by Jessica - GM, Hotel Management
Thank you Readeo! I'm happy to see that the Onyx was just what you needed for an excellent trip to Boston! Best wishes, Jessica
5 out of 5
Recommended
for Everyone
by A verified traveler from Providence, RI

Posted Feb 17, 2017
We walked in to welcome drinks and friendly staff! The room was clean, cozy and well decorated. Complimentary coffee in the morning as well. I will definitely be returning to this hotel!