Ratings based on 447 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Minneapolis

Great downtown location with easy access to Back B

Posted Jan 15, 2017
Pros: Room, service, location, food and drink. Free coffee/expresso machine
Location: Easy access to the Back Bay shops and restaurants. Nice breakfast place and bakery within a block
In Boston for a two day visit. The hotel is in the perfect place for walking around the city. Room was spacious and comfortable. Staff was friendly and helpful. The restaurant is a cut above most hotel fare. The bar featured craft cocktails and a fun atmosphere.
4 out of 5
Recommended
for Everyone
by A verified traveler from y

Lovely quiet hotel

Posted Jan 12, 2017
Nice beds and bedding. Plenty of space in room. Lovely decor. Not in a totally central location for tourists, bit of a hike to the main sights. Good restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to newburry street

Posted Dec 27, 2016
nice hotel close to shopping place、have some nice restaurants nearby. The bar in the hotel was good and the breakfast they have was amazing!
Comment from Hotel Management
Dec 29, 2016 by Loews Boston, Hotel Management
Thank you so much for taking the time to provide feedback about your recent stay. We are delighted to hear that enjoyed your time with us. We hope to see you again sometime soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2016
Good location staff was perfect clean comfortable quiet room
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison MS

Super hotel in super location

Posted Dec 24, 2016
Could not be any more pleased with this hotel. The staff, cleanliness, and location were perfect. The restaurant downstairs was wonderful also. Give it 5 ⭐️!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great hotel in Back Bay

Posted Dec 24, 2016
If you are looking to stay in Back Bay and walk around all the shops, this is the best hotel to stay. The location is great, the service is great and the room is beautiful. It has a great bar for happy hour and a great restaurant for breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Cool Hotel in Back Bay

Posted Dec 23, 2016
Great room, friendly staff, and a fun bar downstairs. Hotel is walking distance from Boston Commons and Coply Square.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2016
Great location, great city. I can't wait to go back
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

The staff was super friendly and genuinely nice.

Posted Dec 19, 2016
Pros: very festive and comfortable.
Cons: The hot Toddy was not the best I've had, but atmosphere was very nice.
I had a lovely time. The staff were very accommodating. Breakfast is delicious!
4 out of 5
Recommended
for Couples
by A verified traveler

Good location and reasonable price.

Posted Dec 10, 2016
Pros: Location
Cons: Attractiveness of basement bar/restaurant. It was sole less.
Location: Close to the Prudential Centre and central parks.
This hotel was picked for two primary reasons; location and reasonableness of price. On both these fronts the hotel was a great success. Room cleanliness was fair (the glass-topped furniture attracting dust immediately) and general hotel condition ok. Complimentary hot beverages were available off reception and was a great addition. Sadly the basement bar lacked character and the reception appeared to miss the opportunity to decorate festively, giving an overall bland appearance compared to other hotels in the area.
Comment from Hotel Management
Dec 12, 2016 by Loews Boston Hotel, Hotel Management
Thank you for taking the time to provide feedback about your recent stay. We are delighted to hear that you enjoyed your stay. We hope to see you again sometime soon!