Posted Jan 31, 2017
First time staying here - location is excellent, very easy to walk to great restaurants as well as the tourist bits; hotel condition is very nice/clean; and rooms are quite large with plenty of plugs, a large desk and even a fridge. The only issues were with room service - took nearly an hour and three phone calls to get a pot of tea; and the bar - service wasn't that great as the staff seemed more interested in their mobile phones than the customers. Overall, there are just minor improvements needed - Nearly Perfect.
Comment from Hotel Management
Feb 5, 2017 by Leslie, Hotel Management
Thank you very much for taking the time to share your feedback! Glad you enjoyed the hotel and location!
I am very sorry to hear of the issues you faced with service in the bar and room service. Please know that we take these types of comments very seriously, and we will look further into.
Thank you again, and we hope to have the pleasure in welcoming you back!