Ratings based on 937 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Located in the beautiful Back Bay Area.

Posted Jul 25, 2016
I have lower back problems and I'm not sure of the mattress that they had on their King Bed but for the 2 nights we stayed there I didn't have any problems. Nice hotel.
4 out of 5
by A verified traveler from MS

Posted Jul 22, 2016
The hotel was great! My only complaint is that they shut down one of their two elevators for maintenance or inspection without notice. This was very inconvenient when trying to get luggage and my mother down the stairs.
3 out of 5
by A verified traveler

hotel bien localizado

Posted Jul 18, 2016
Pros: Ubicacion
Cons: Cambien a las personas que atienden a fuera
Llegue en mi auto y los señores que te reciben afuera solo buscaban que les pagues por valet parking y cuando les dije que solo quería un lugar donde estacionar me dijeron que me lo busque por los alrededores (muy mala impresión). Cuando llegamos arrastrando los maletines no nos ayudaron ni a mi ni a mi esposa y mis hijas mujeres (lo mismo fue cuando nos fuimos). En recepción fue mejor pero los de afuera en general son todos muy poco serviciales. Decepcionante saber que no había piscina.
5 out of 5
by A verified traveler

Great location, excellent service, beautiful hotel

Posted May 29, 2016
Pros: location - service - beautiful
perfect w excellent service. wonderful restaurant and bar. beautiful location.
Comment from Hotel Management
Jun 8, 2016 by Carolyn, Hotel Management
Thank you for your comments! We are delighted you enjoyed your stay!
5 out of 5
by A verified traveler from r

Bem localizado e confortavel

Posted May 25, 2016
Boa localizaçao sendo possivel conhecer quase tudo caminhando, Bons restaurantes e locais para café da manhã. Para jantar destacaria Ostra e Mistral e para café au de pain,starbucks,flour bakery,panera bread.No terreo do hotel tem um bar /restaurante movimentado na happy hour-precinct. No lobby tem cafe e capuccino cortesia e de boa qualidade. Quarto double beds otimo e amplo com bom chuveiro e box . Preço um pouco acima do ideal.
Comment from Hotel Management
Jun 9, 2016 by Carolyn, Hotel Management
Thank you for the nice comments about our hotel. We are glad to hear you enjoyed your stay. Carolyn
5 out of 5
by A verified traveler

Boston Loews

Posted Apr 27, 2016 on Hotels
Foi a minha primeira experiencia com o Hotel.com e fiquei muito satisfeita. Tudo correu muito bem. Recomendo o Loews Boston. Hotel muito bem localizado.
Comment from Hotel Management
Jul 9, 2016 by Director of Ops, Hotel Management
Obrigado escolhendo ficar no Loews Boston Hotel. Nós apreciamos seu negócio e a revisão espécie. Esperamos te ver novamente em breve.
4 out of 5
by A verified traveler

Posted Apr 26, 2016 on Hotels
Aircon in the room needs updating. It is really noisy
Comment from Hotel Management
Jul 9, 2016 by Director of Ops, Hotel Management
I'm terribly sorry to hear that the HVAC unit wasn't functioning properly. We are proactively completing preventative maintenance on all units over the next few weeks due to your comment. Thank you for sharing.
5 out of 5
by David

Posted Apr 26, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Director of Ops, Hotel Management
David, Thank you for the 5 star rating!
5 out of 5
by A verified traveler from Brooklin, Canada

Great Hotel for the Boston Marathon

Posted Apr 24, 2016
This is the first time we stayed at the Loews Boston hotel and we loved the location. The staff were friendly and helpful and looked after all of our needs during our stay.
Comment from Hotel Management
May 7, 2016 by Director of Operations, Hotel Management
Paul, Thank you for the kind words. We're glad you enjoyed our genuine service and loved the location. We hope to see you during next year's Marathon.
5 out of 5
by A verified traveler

Excellent hotel

Posted Apr 22, 2016
Excellent hotel. Clean room, professional and courteous staff
Comment from Hotel Management
May 7, 2016 by Director of Operations, Hotel Management
We truly appreciate your feedback. Thank you for sharing your experience.