Ratings based on 474 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2017
Nice clean hotel. Friendly and helpful staff. Great location
Comment from Hotel Management
Jan 16, 2017 by Leah , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Cozy hotel at the center of the city

Posted Jan 10, 2017
I stayed in newbury guest house for 3 nights. It s location is amazing. I can t wait to stay there again
Comment from Hotel Management
Jan 10, 2017 by John, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, ca.

Perfect. Newbury st., is the heart of Boston.

Posted Dec 29, 2016
Nestle in the famous Brownstones of Newbury St. And located in the heart of the city. The hotel was quiet and quintessential Boston. The hustle and bustle just outside the hotels door. Fun shops. Hotel was very clean and comfortable. Very friendly and accommodating staff. Breakfast was great and had a great view of Newbury st. Parking can be a challenge, but hotel does have off street parking, but cars aren't necessary for someone's stay in Boston.
Comment from Hotel Management
Dec 29, 2016 by John, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from TN

Prime location on Newbury Street

Posted Dec 22, 2016
Pros: The bed and pillows were super comfy, breakfast was great, hotel was clean and quiet. I'll stay there again! Thank you.
Cons: Put more than 2 water glasses in the room.
Location: The Pour House - great breakfast. Bar Baloud, excellent food and wine. Abe & Louie's - best crab cocktail and Caprese salad ever. Shopping paradise
Lovely boutique hotel - just what I love! Great access to restaurants & shopping.
Comment from Hotel Management
Dec 26, 2016 by John, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
2 out of 5
by A verified traveler

Annoying

Posted Dec 16, 2016
I arrived on Sunday and was informed I was suppose to make reservations to park my car at the hotel. But they let me park my car anyway. Then Monday morning I had a do not disturb sign on the door but the maintenance knocks anyway at 11am to ask if he can change a filter. Then Tuesday with the do not disturb sign on the door I get another knock at the door at 1130am and was handed a letter saying at 930am the heat and hot water will be shutdown for maintenance. R u kidding me! So after I complained to the front desk they was only able to waive the parking fee since I booked thru Expedia. Staff was pleasant but these disturbances could have been handled more appropriately!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Tx

Outstanding hotel with Amazing shopping all around

Posted Dec 15, 2016
Exceptional hotel! Close to the subway and to amazing shopping. Parking was $20 a night....great price for the area! Clean, comfortable rooms and an awesome staff. Breakfast is included and was excellent. I would stay there again without question!
Comment from Hotel Management
Dec 19, 2016 by John, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel - Felt like a country Inn

Posted Dec 13, 2016
Great location, friendly staff, comfortable and clean rooms. We had an excellent stay and will stay again if we have the chance.
Comment from Hotel Management
Dec 13, 2016 by Leah , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Close to everything in downtown.

Posted Nov 14, 2016
Location: This B&B was only a block away from the principal Shopping Center in the downtown area, close to restaurants, close to a grocery store, and to taxis.
The hotel staff was very friendly & helpful. Main thing about the room was ability to open window for fresh air.
Comment from Hotel Management
Dec 19, 2016 by John, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Wonderful experience

Posted Nov 12, 2016
My husband and I really enjoyed our three night stay. It's location is great. We were right in amongst some nice stores, two blocks from the subway, and five blocks from the symphony. Beautiful area, friendly staff, good breakfast, quiet rooms. It's probably not the most modern and shows a bit of wear but it didn't bother me. It was still clean and quiet and that's what matters to me.
Comment from Hotel Management
Dec 19, 2016 by John, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Perfect location

Posted Nov 6, 2016
Fantastic location with lots of shops and restaurants but not noisy. Easy walking distance to multiple T stations, the prudential centre where you can get the duck tour from, and the town centre (a bit of a longer walk but definitely enjoyable). 100% recommended.
Comment from Hotel Management
Dec 19, 2016 by John, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!