Ratings based on 482 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

WAKE UP CALL which never happened

Posted Sep 2, 2015
Pros: Everything was great EXCEPT we requested a WAKE UP CALL which never happened - thankfully, we brought our own alarm clock or would have missed our 5am
Cons: Everything was great EXCEPT we requested a WAKE UP CALL which never happened - thankfully, we brought our own alarm clock or would have missed our 5am
Location: we were not there long enough...the location is not great.
Everything was great EXCEPT we requested a WAKE UP CALL which never happened - thankfully, we brought our own alarm clock or would have missed our 5am flight. Otherwise, loved the hotel and staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding Experience

Posted Aug 28, 2015
Pros: Everything. Location to Boston is perfect; it's out of the downtown craziness but 5 minutes from anywhere you want to go.
Cons: No recommendations- stay the way you are.
Location: The Residence Inn is 5 minutes from anywhere you want to go including downtown Boston, the train station, airport, ... There's no limit to activities
From the moment we entered the lobby for check-in to the moment we checked-out the staff was courteous, warm and could not do enough to please us. The environment is very home-like rather than a typical hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great suite, close to Logan

Posted Aug 25, 2015
Very clean studio apartment for the price of a room. Very friendly staff and great breakfast (included)
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Nice hotel

Posted Aug 24, 2015
Pros: Staff very friendly and helpful
Cons: Towels at the pool are very small and most times were not stocked, had to go to front desk for help
Location: 10 minute T ride to downtown harbor
Near airport and great shuttle service to train station
4 out of 5
Recommended
for Everyone
by A verified traveler from Stratford, Canada.

Great accommodation for any traveller

Posted Aug 20, 2015
Pros: The breakfast selection was amazing and facilities were clean. Great coffee !!
Cons: The sofa bed when unfolded was so close to the TV and blocked easy access to the study table.
Location: Hotel is walking distance to a plaza - very very convenient !!
Check in was fast Front desk staff, dining room staff, housekeeping staff and the bar attendant were all very helpful !! We were even offered a shuttle ride to a restaurant at the plaza that was very close by. The suite and the hotel in general was kept very clean. Enjoyable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pembroke Pines, Fl

Only decent hotel in Chelsea

Posted Aug 6, 2015
This is my 5th time staying at this hotel. It is clean, the staff is courteous.
4 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo, NY

Nice Hotel close to airport

Posted Aug 4, 2015
Was there for just a quick overnight stay as I had a flight that got canceled. Free shuttle to and from airport to hotel is very convenient. Good Itailian restaurant with in walking distance. Hotel is beautiful, neighborhood is not, but being on a business trip and convenient location to be close to airport, I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Interesting area, but hotel is very nice.

Posted Jul 31, 2015
Pros: Convenience to downtown Boston and the airport
Location: Area is sketchy, I would recommend going into Boston for food or activities. Not an area that I would want to walk around in.
The hotel is very clean and nice, close to downtown Boston. The area is a little dirty and not appealing to business travelers. Close access to the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Boston mini vacation

Posted Jul 29, 2015
Stayed here for 3 nights with my wife and son while visiting Boston for vacation and baseball game at Fenway.
5 out of 5
Recommended
for Everyone
by A verified traveler

shuttle to airport

Posted Jul 27, 2015
Pros: everything
Cons: it was all good
Location: just did this after airport arrival, left early next day
came in late and was able to get dinner, staff very friendly and helpful