Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2016
Excellent location, very clean and comfortable facilities, nice breakfast, fast WiFi.
Comment from Hotel Management
Jan 7, 2016 by John Wilmoth, General Manager, Hotel Management
Thank you for recently staying and for taking the time to note the highlights of your stay. I hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2015
大変快適で、スタッフも親切です。 土曜の早朝発で、まだ朝食会場の準備中でしたが、ジュースやコーヒーについては、持ち歩きも認めてくれました。 MIT訪問者にはオススメ。
Comment from Hotel Management
Nov 13, 2015 by John Wilmoth, Hotel Management
Thank you for staying with us and for the very nice comments about the staff and the Breakfast. I will be certain to pass them along to our team. I hope to see you back soon, John Wilmoth, General Manager
4 out of 5
Recommended
for Couples
by Dennis

This traveler left a rating score only Posted Oct 30, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by Christina

Posted Oct 29, 2015 on Hotels
The bed, and the couch were veru uncomfortable; not the comfortable ones at other Residence Inns, so we had to leave after one night. Even though we had booked for two nights. After getting only four hours of sleep, it was not worth another night of minimal sleep.
Comment from Hotel Management
Jan 16, 2016 by John, Hotel Management
Christina, I am very sorry to hear that you did not find the bed and/or the couch comfortable for your short visit. We installed new beds in the entire Hotel in March and have been received very favorable feedback. The sofabeds were also replaced recently in 2014 as part of our total Hotel rooms renovation. Hopefully we will have a chance to welcome you back. Kind regards, John Wilmoth, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Close to Kendall/MIT T station and Restaurants

Posted Oct 26, 2015
Pros: We liked the location, the free wifi and buffet breakfasts.
Cons: The only negative comment we have is the entry to the hotel itself: it is rather difficult to find, and the double doorway not very inviting.
Location: Great location! Close to several restaurants, and MIT.
We stayed here for parents' weekend, and found the location very convenient for taking the T to Harvard Square. We even walked one day along Broadway, and found it a somewhat long but pleasant walk from Kendall Square to Harvard Square. Check in was very efficient; our room was a large, well equipped, studio. The Breakfast buffet had a good selection. We didn't have time to use the Work Out Room or pool but were happy to have those options. The only negative comment we have is the entry to the hotel itself: it is rather difficult to find, and the lobby itself is small and understated. So, don't judge this hotel by its entrance or lobby; it is much nicer and with better facilities than the initial impression might imply.
Comment from Hotel Management
Oct 29, 2015 by John Wilmoth, General Manager, Hotel Management
M, thank you for staying with us and for the great feedback, both positive and constructive. I have just completed our 2016 capital improvement plans which include creating a refreshed design for the front entrance, so your comments will become very useful. Thanks again for staying,
5 out of 5
Recommended
for Couples
by A verified traveler

Excelente Hotel

Posted Oct 20, 2015 on Hotels
Excelente opción sin duda regresaría
4 out of 5
Recommended
for Families
by Walter M

This traveler left a rating score only Posted Oct 16, 2015 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler

Spacious accomodation in good location.

Posted Oct 16, 2015 on Hotels
Very spacious accommodation with very comfortable bed. The hotel facilities were good, with a nice and quiet swimming pool. Breakfast was plentiful with fruit, cereals, waffles and hot options. Location was great - close to river and really easy to walk into Boston and up to Cambridge. We had a lovely stay.
Comment from Hotel Management
Jan 2, 2016 by John, Hotel Management
Thank you for recently staying with us. I was very pleased to read about your positive stay and will be certain to share it with our staff. I am especially pleased that you found the bed to be very comfortable. We installed new beds in the entire Hotel just 5 months ago and have continued to receive great reviews. I hope to see you back on a future trip to the area. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2015
Pros: Lage war sehr gut
Frühstück in Preis/Leistung eher schwach, hier ist Potential vorhanden
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Nice hotel, beautiful and convenient location

Posted Oct 10, 2015
Pros: Despite the maintenance issues, our stay was delightful. We loved the large, comfortable suite and bed, the plenteous and delicious breakfasts, and th
Cons: Maintenance.
Location: Very near MIT and a subway stop, on a tree and flower lined street. Many good restaurants nearby. Very pleasant area!
We thoroughly enjoyed the location, comfort, and staff of this hotel. However, when we arrived, the coffee maker did not work and had to be replaced. The toilet was running water, stopping for a minute, then running again without being used. The maintenance response was quick and friendly. On our third day there, the maid started the dishwasher while we were in the room. After she left, we noticed a lot of water on the floor and turned the machine off. Maintenance response was again quick and friendly, repaired a loose seal on the dishwasher door, and mopped up the water on the floor.
Comment from Hotel Management
Oct 15, 2015 by John Wilmoth, General Manager, Hotel Management
Jan, thank you for recently staying. Please accept my apologies for the maintenance issues, but I was pleased to learn the staff was most responsive. I am thrilled you enjoyed the large suite and our Hotel location close to the subway and MIT. Perhaps we will see you back soon!